# JW Service — user reviews > 721 indexed App Store user reviews of JW Service by Bartlomiej Semanczyk, rated 4.80/5 from 14,042 ratings. - Source: https://appshunter.io/ios/app/jw-service/id1186640347/reviews - App overview in markdown: https://appshunter.io/ios/app/jw-service/id1186640347.md - Rating breakdown: 5★ 12,388 · 4★ 994 · 3★ 307 · 2★ 107 · 1★ 246 ## What do users think of JW Service? Overall sentiment: positive **Pros** - 💻 Excellent app for ministry - 📊 Helpful for tracking and planning service - 🕰 Useful timer and time management features - 🗓 Convenient calendar and scheduling - 🌐 Integrates well with other apps/devices - 🔍 Detailed record-keeping and reporting **Cons** - 🐛 Occasional bugs and crashes - 🔍 Confusing navigation or UI elements - 🔧 Lacking some desired features or customization - 🔄 Sync/data transfer issues between devices **Commonly reported bugs** - Calendar/schedule feature not working - Time/hours not tracking accurately - Inability to access certain app sections **Most requested features** - Add notes/details for return visits - Separate credit hours from service hours - Improve territory/address management - Provide more detailed analytics/reports ## Newest reviews (10 of 721) ### 4/5 — Bericht *2026-07-11* Kommt da noch eine Änderung ? Weil Video Rückbesuch und Abgaben noch angezeigt werden ! Ist doch nicht mehr notwendig ### 2/5 — NWT *2026-03-22* Very useful application, but it is inconvenient to have the New World Translation of Holy Scriptures in it. The Jw Library official application of Jehovah's Witnesses and research guides, as well as the sbr-T document are an official research source for reading and studying the Bible. It doesn’t means that developer has an malicious intentions, but the focus of the application should be just one more tool for the field service, and not to seems like a substitute for the Jw Library. ### 3/5 — Не работает *2026-03-06, version 9.64* Пожалуйста сделайте, что нибудь, не работает, а отчёт в программе ### 5/5 — Práctico y bien diseñado *2026-02-22, version 9.64* Es una app que recibe continuamente actualizaciones. Esto permite que uno puede seguir usando la app sin preocuparse. Tiene todas las funciones que uno necesita para el servicio - hasta más. ☺️ ### 5/5 — App *2026-01-22, version 9.63* It’s good app and comfortable ### 5/5 — Excellent App *2026-01-15, version 9.63* I love how everything is centralized in this app. It has everything that we need in one place. ### 3/5 — Im Prinzip gut *2026-01-11* Zu viele Funktionen die ich nicht benötige. Mir würde die Berichte Funktion reichen und es wäre übersichtlich. **Developer response:** Vielleicht würde es Ihnen genügen. Aber Sie sind nicht der einzige Nutzer dieser App ;) Viele Grüße. Kontaktieren Sie mich privat. Ich könnte die Möglichkeit hinzufügen, das untere Menü nach Bedarf anzupassen. Was halten Sie davon? ### 5/5 — Officiant *2026-01-08, version 9.62* Amazingly helpful ### 5/5 — Helps me keep on schedule! *2026-01-03, version 9.61* Love how you can plan out your schedule for the whole year! With assemblies and the convention plus vacations I need to know how to work it all in and still get my time, this app makes it easier. ### 5/5 — Helpful App With a Few Suggestions for Improvement *2026-01-01, version 9.61* I’ve been using this app for a long time, and it has been very helpful for recording and organizing service-related activities. I truly appreciate the effort and hard work that has gone into developing and maintaining it. That said, I’ve noticed a few issues on my device(iPad Pro 12.9 5th), and I’d also like to share some suggestions for improvement. The Service tab keeps defaulting to 2026–2027, and when I tap the graph, the app crashes. Additionally, student names are currently displayed only as initials. Since many initials overlap, full names were much clearer and easier to read in the previous version. If possible, it would be great to display full names again—perhaps using a horizontally scrolling, LED-style layout like before. It would also improve usability if users didn’t need to tap “Show all” to see everything. Having the full list and full text visible by default, rather than only a few lines, would greatly improve readability. Personally, I found the previous version more visually clear and easier on the eyes. I believe bringing back some of those elements would further enhance the user experience. Thank you again for your continued work on this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer usable for a pioneer *2026-07-31, version 10.11* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app… ### 1/5 — Wow *2026-07-19, version 10.8* Wow I really hate this update I not able to get. Suck to my time or use the timer well off to find another app ### 1/5 — 日本語でわかりやすく説明してほしい *2026-07-13* 使い方がわかりにくい ### 1/5 — No longer usable *2026-07-08, version 10.6* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app.. ### 1/5 — No longer usable *2026-06-01, version 9.70* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app. ### 1/5 — Great app *2026-04-09, version 9.65* I would give it a five star if you didn’t have to pay for all the features have used this app for many years and I’ve never had to pay for it until recently. Now it’s making me pay to use the app and it’s full capacity which I will not pay for because it is a ministry app and I do not want to pay for something that I use for the ministry ### 1/5 — No longer usable *2026-04-08, version 9.65* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app….. ### 1/5 — Relatório *2026-03-22* Esse aplicativo é excelente me ajuda a manter minha programação em ordem e aqui tenho como vê minha programação e atividades Excelente e eu recomendo Já uso a anos ### 1/5 — No longer usable *2026-03-13, version 9.64* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app…. ### 1/5 — No longer usable *2026-02-08, version 9.64* I understand why a developer might transition from a free to a paid app, but the current free version is too limited for practical use. After years of use, I’m switching to another app… ## Most praised reviews (10 highest-rated) ### 5/5 — Relatório *2026-09-01* Esse aplicativo é excelente me ajuda a manter minha programação em ordem e aqui tenho como vê minha programação e atividades Excelente e eu recomendo Já uso a anos Inicio mas 1 ano de serviço 🥹e agradeço essa ajuda pq posso me programar, vê como é Sta minhas horas . Então me sinto tranquila com meu voto a Jeová Deus Obrigado por essa provisão ### 5/5 — Title *2026-08-27, version 10.14* I Am a Regular Pineer since September, how do I change it. ### 5/5 — The best Jw app ever it’s really goood *2026-08-12, version 10.13* Jehovas witnes good ### 5/5 — Cronómetro *2026-08-03, version 10.11* Por qué la quitaron era útil para mi servicio como Precursora Regular ### 5/5 — Thanks for creating this app. *2026-07-15, version 10.8* I truly appreciate this app. ### 5/5 — Easy to use *2026-07-06* Great app ### 5/5 — Practical App *2026-06-23, version 10.4* Love this App! It’s so helpful with keep my service time! It’s so practical to have it start your time when you’re out in the ministry and then keep up with your time for the service year. ### 5/5 — Excellent app for tracking activity *2026-05-22, version 9.68* I really appreciate this app it helps me plan and track my goals in the field ministry ### 5/5 — Useful and simple! *2026-04-21, version 9.66* I like this app because it allows me to create return visit records and map their coordinates. It also permits tags for different types of hours, and its simple interface eliminates clutter - I love that! ### 5/5 — Easy! 🙌🏽😊 *2026-04-16* ⭐️⭐️⭐️⭐️⭐️ This JW Service app is super easy to use – a real lifesaver for us pioneers! The widgets (Watchtower, Workbook with chosen languages like I use Auslan (Australian Sign Language), and Timer) are awesome. Others as well are awesome in this app. And it's clear Jehovah God's standard is being upheld. Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*