# K Health \| Primary Care — 24/7 providers + health AI

> 24/7 virtual primary care with AI symptom checker and licensed providers. (iPhone/iPad app by K Health Inc..)

- Source: https://appshunter.io/ios/app/k-health-primary-care/id1180400838 (this page in markdown: same URL + `.md`)
- Developer: [K Health Inc.](https://appshunter.io/developer/1180200718)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 44,169 App Store ratings · 212 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 252 MB
- Languages: American English, European Spanish
- Released: 2018-01-07
- Data updated: 2026-06-10
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/k-health-primary-care/id1180400838/reviews.md

## What is K Health | Primary Care?

24/7 ACCESS TO HIGH-QUALITY MEDICAL CARE FROM YOUR PHONE. NO INSURANCE REQUIRED.    

Get the treatment you need from licensed medical providers without setting foot in a doctor’s office. Providers on the K Health platform can treat hundreds of medical conditions, from anxiety to UTIs, and prescribe medication to get you feeling better faster.

At K Health, we use advanced AI to provide better, more personalized medical care. Try it out for free by checking your symptoms: We’ll compare your case to millions of real patient records and tell you how people like you were diagnosed and treated.*

Then, you can chat with a provider to get the care you need. Pay just $49/month** for unlimited visits, $73 for a one-time virtual visit, or $449 for an entire year of unlimited visits (for a savings of $139).

With the K Health app, you can:

-Get free, clinically-proven information about your symptoms from the same AI your provider uses to make smarter medical decisions

-Chat with a medical provider about urgent medical needs 24/7 by text and video

-Make virtual appointments with a provider who can help you manage (and prevent) chronic conditions like high blood pressure, diabetes, high cholesterol, and more

-Get generic prescription medication shipped directly to your door, saving you time and money

-Stay on top of lab orders, medication management, and specialist referrals

WHAT WE TREAT 

Urgent care:
-Cold and flu
-Indigestion and abdominal pain
-UTIs 
-Headaches and migraines
-Dental pain
-Rashes

Chronic care:
-Weight management
-Anxiety and depression
-High blood pressure
-High cholesterol
-Diabetes (type 2)
-Acid reflux

... and hundreds more


*The results from the Symptom Checker are not medical advice or a diagnosis, but you can connect with a medical provider practicing on the K Health platform for diagnosis and treatment.
**Billed quarterly after the first month

## Key features

- 24/7 access to licensed medical providers
- AI-powered symptom checker
- Virtual visits for urgent and chronic care
- Prescription medication delivery
- Management of chronic conditions
- Lab orders and referrals

## What do users think of K Health | Primary Care?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient and fast
- 💰 Affordable healthcare option
- 🤖 Helpful AI symptom checker
- 👍 Friendly and knowledgeable doctors
- 🏥 Able to get prescriptions quickly

**Cons**

- 🕰️ Long wait times to connect with a doctor
- 🚫 Inability to treat certain conditions
- 💰 Expensive monthly membership
- 🤖 Misdiagnosis or poor medical advice
- 🔍 Lack of in-person examination

**Commonly reported bugs**

- App crashes or freezes during use
- Prescriptions not sent to pharmacy as promised
- Difficulty canceling membership or getting refunds

**Most requested features**

- Ability to upload photos from device library
- More transparent pricing and membership options
- Integration with insurance providers
- Expanded coverage for more medical conditions

## Recent user reviews (10 of 212)

All indexed reviews: https://appshunter.io/ios/app/k-health-primary-care/id1180400838/reviews.md

### 1/5 — Not 24/7

*2025-12-22, version 5.0.2*

I started a session at 6 pm, and as of 8 am the next day I have still not been connected with a real person. I’m sure their system knows they don’t have anyone qualified to practice in my state available 24/7, but that information was not passed on to me. They couldn’t even do me the curtesy of telling me that- so I just had to wait for several hours last night assuming I could actually get connected to someone. I wish my insurance company would contract with a different Telehealth provider.

### 1/5 — ZERO STARS

*2025-12-20, version 5.0.2*

I paid $75 upfront to wait over 5 hours until I gave up on speaking to the clinician. No updates, just an estimated “within an hour” what a load of BS that was. Extremely frustrating when it’s supposed to be fast and easy and alleviate the worries of having to wait for an in person appointment when I feel awful already. Honestly don’t even bother and just go to urgent care.

### 1/5 — They do not care about their patients

*2025-12-19, version 5.0.2*

Closing in 2 weeks so they genuinely stop caring. I have a chronic health condition, and they have ignored me during appointments, spent most of our appointment time fixing problems their other providers keep swearing are already fixed, cancelled appointments on me multiple times without warning or explanation. They have forgotten multiple times to send the labwork to the place, will close the chat and make you book a whole new appointment to talk about the same issue, get snippy when you ask questions, or try to rush you when you’re typing responses. The platform closing isnt enough, these doctors need to lose their licenses for how they treat people. Smh.

### 1/5 — Frustratingly Poor Design

*2025-12-15, version 5.0.2*

I’ve been using K Health for a couple years to obtain a prescription. The chat function has never been user friendly. I’m trying to get a refill before the app is discontinued but because 18 hours passed between when I requested a session to when a clinician was available I missed the chat. Now, customer support is telling me to simply “tap the button” at the bottom of the chat screen to request another session. But there’s no button! And this is not the first time I’ve had trouble with this. The app is so poorly designed that I can’t figure out how to make another request for a refill, and customer support is no help with their canned responses. So frustrating.

### 1/5 — Primary Care doesn’t work

*2025-12-12, version 5.0.2*

It gets to screen saying “Join K Health to get the care you need. No copays, no hidden fees.” and that’s it. There are no buttons, no options to pick from. It’s just stuck.

### 1/5 — This App Has Left the Building

*2025-12-05, version 5.0.2*

Changing my review from 3 stars to 2 stars and back now to shift things to a 1 star. Was charged for my visit & left in a waiting room for a clinician for over 3 hours before giving up. Attempted to reach out to customer support twice. The on hold robot said I was next in line. Waited twenty minutes the first time and over an hour the second time. Both times resulting in me hanging up. At this point it is safe to say that this app lacks true doctor visits, customer service is on the same level as a gas station in a dying town. No thank you. I’m deleting the app & will never reach out or attempt your services again.

### 1/5 — no response

*2025-12-04, version 5.0.2*

So I have paid and answered a bunch of AI questions.  Since then I’ve been waiting for a response for over 5 hours.   And I paid 45 dollars.   What a racket.   Now I’ll probably spend all morning tomorrow trying to get my money back instead of the care I need.  US health care is only for the rich.  Folks like me just get ignored and steered to this ignoreware.  And my insurance sent me to this app!

### 1/5 — Worst app

*2025-11-30, version 5.0.2*

Only use this app if you want your health concerns ignored after waiting hours for someone to get back to you and then still have to go see an in person provider.

### 4/5 — Great Consult, Long Wait

*2025-11-30, version 5.0.2*

Only gave it 4 stars because I had a 9 hour wait but still beat having to go into an urgent care or doctors office. I would use this service again, especially if I wasn’t in a rush like today.

### 1/5 — Poor App and Service

*2025-11-29, version 5.0.2*

Unfortunately I chose this service and app for care. The app provides no options other than the generic health questionnaires, and provides no insight into when a health provider will be available to contact you. No way to contact them within the app. Our service provider contacted me after 5.5 hours of waiting at 1:30am. I missed their contact at that time, and they did not try to contact me again, or leave any instructions in the app or email. Bad app, bad service. Avoid.

## Frequently asked questions about K Health | Primary Care

### What is K Health?

K Health provides 24/7 access to high-quality medical care from licensed providers directly through your phone. It uses advanced AI to help check your symptoms and offers personalized treatment plans, including prescriptions and management for chronic conditions, without requiring insurance.

### What kind of medical conditions can K Health treat?

K Health providers can treat hundreds of medical conditions, including urgent care issues like colds, UTIs, and headaches, as well as chronic conditions such as anxiety, depression, high blood pressure, diabetes, and weight management. They can also help with dental pain and indigestion.

### How much does K Health cost?

K Health offers several pricing options. You can get unlimited visits for $49 per month (billed quarterly after the first month), a one-time virtual visit for $73, or an entire year of unlimited visits for $449, which offers significant savings.

### Is K Health available on all devices?

The application is designed to be accessed from your phone, allowing for 24/7 medical care and communication with providers. While specific operating system compatibility isn't detailed, it is intended for mobile use.

### Can I get prescriptions through K Health?

Yes, providers on the K Health platform can prescribe medication to help you feel better faster. Generic prescription medication can be shipped directly to your door, saving you time and money.

## Version history (last 5 releases)

### 5.0.61 — 2026-01-07

Bug fixes and updates

### 5.0.2 — 2025-10-01

You can now pay just $49 for your first month of unlimited virtual visits. Cancel anytime.

### 5.0.1 — 2025-09-22

You can now pay just $49 for your first month of unlimited virtual visits. Cancel anytime.

### 4.124.9 — 2025-06-27

You can now pay just $49 for your first month of unlimited virtual visits. Cancel anytime.

### 4.214.1 — 2025-03-31

You can now pay just $49 for your first month of unlimited virtual visits. Cancel anytime.

## Apps similar to K Health | Primary Care

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [WebMD: Symptom Checker](https://appshunter.io/ios/app/webmd-symptom-checker/id295076329) | 4.7 (134,110) | Free | Medical |
| [Ada - your health portal](https://appshunter.io/ios/app/ada-your-health-portal/id1099986434) | 4.7 (9,094) | Free | Medical |
| [Teladoc Health](https://appshunter.io/ios/app/teladoc-health/id656872607) | 4.8 (714,117) | Free | Medical |
| [HealthTap Primary Care Doctors](https://appshunter.io/ios/app/healthtap-primary-care-doctors/id466079030) | 4.7 (4,873) | Free | Medical |
| [Amwell: Doctor Visits 24/7](https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752) | 4.9 (51,918) | Free | Medical |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*