# KA-CN-跨境数字商品服务平台

> Overseas platform for purchasing Chinese digital goods and services. (iPhone/iPad app by HK VIDEMO CO., LIMITED.)

- Source: https://appshunter.io/ios/app/ka-cn/id980498066 (this page in markdown: same URL + `.md`)
- Developer: [HK VIDEMO CO., LIMITED](https://appshunter.io/developer/1679686171)
- Category: Shopping
- Price: Free
- Rating: 4.20/5 from 215 App Store ratings · 70 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 81 MB
- Languages: Chinese (Simplified, China)
- Released: 2015-05-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ka-cn/id980498066/reviews.md

## What is KA?

海外充值好帮手，服务全球海外华人。
还在为国内微信、支付宝无法购买而烦恼？
还在为黑心高价电商的不安全而困扰？
KA-CN华人商城帮您解决烦恼！
厂家直供货源，稳定、可靠，价格低！
24小时不间断服务，保质保量，保服务！
支持多国货币，支持多种支付方式，即时发货！
【多种支付方式】
支持paypal、Visa、Mastercard国际信用卡、多国本地化支付等多种支付方式，无论您在世界任何地方，均可放心购买。
【交易安全】
HTTPS — 数据加密传输，保障您购买的每一笔都安全！
优先赔偿 — 争议未解决之前，优先保护用户权益！
全程支持 — 专业的客服团队 全程陪伴您完成购物！

## Key features

- Overseas digital goods purchase
- WeChat & Alipay top-up
- Direct sourcing for low prices
- 24/7 service
- Multiple payment methods
- Secure transactions

## What do users think of KA?

Overall sentiment: negative

**Pros**

- 🚀 Fast and quick recharge processing
- 👍 User-friendly and convenient interface
- 🔧 Good customer service responsiveness (historically)
- 💳 Transparent pricing and easy transactions
- 🌍 Reliable service for overseas users

**Cons**

- 😞 Company appears to have shut down or abandoned service
- 📞 Customer service completely unresponsive (recent)
- 💰 High fees and charges (30% markup plus additional fees)
- 🚫 Unable to process orders or refunds
- 🔒 Invasive privacy practices (demanding ID, selfies, card info)
- 💸 Money stuck in app with no resolution
- ⚠️ Suspected fraudulent activity and scam allegations
- 🔐 Security concerns and potential data misuse
- ❌ Payment system failures and backend issues

**Commonly reported bugs**

- Payment system backend failures
- Unable to process purchases
- Refund processing not working
- Auto-reply only from customer service
- Charging without delivering service
- Missing recharge option in user interface

**Most requested features**

- Reduce transaction fees and charges
- Improve refund processing speed
- Better account security without invasive verification
- Transparent communication during system maintenance

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/ka-cn/id980498066/reviews.md

### 1/5 — 倒闭了

*2024-08-30*

倒闭了

### 5/5 — 购买不了了 为什么

*2024-07-08*

请检查维护为什么购买不了了

### 1/5 — 失望,客服不回信息，下单不处理

*2024-06-24*

只好去游龙网充，有点贵，不过充值秒到

### 1/5 — 还有没有别的代充

*2024-06-16*

大伙有没有别的代充能用的推荐一下

### 1/5 — 已经不能充值了

*2024-06-13*

大家你们也是不能充值吗。支付问题是不是黄汤子了 noooo

### 1/5 — Can’t reach customer service

*2024-06-12*

It has been fine in the past. Starting last week, their customer service said that they had problem with their backend and couldn’t fulfill any orders. After a day, I couldn’t reach their customer service at all. Everything just went to auto-reply. I requested a refund, and now a week later, it’s still not processed. Now my money is stuck in the app and I don’t know if they will ever appear again.

### 5/5 — 为什么

*2024-06-11*

为什么这几天用不了

### 1/5 — 不退款，联系不到客服

*2024-06-10*

收了钱，没充值。联系客服都没人理

### 1/5 — 公司跑路了

*2024-06-09, version 3.4.8*

这两天他们客服一直不在。我的3000人民币没了

### 1/5 — 骗钱的，别信

*2024-06-08*

别下载，别相信KACN，这玩意已经倒闭了，最近大陆打击缅北估计被打完了🤣想找客服发货都找不到人，想退款也只能找客服🤣还好我只花了5美金，及时止损吧。好评都是刷的

## Frequently asked questions about KA

### What does the KA-CN app do?

The KA-CN app serves as a platform for overseas Chinese to purchase digital goods and services from China. It addresses common issues like the inability to use domestic WeChat or Alipay for purchases and concerns about high prices or insecurity from unofficial e-commerce sites.

### What are the key features of KA-CN?

Key features include direct sourcing for stable, reliable, and low prices, 24-hour continuous service, and support for multiple currencies and payment methods. The app prioritizes transaction security with data encryption and user protection policies.

### How does KA-CN ensure transaction security?

KA-CN employs HTTPS for data encryption during transmission, ensuring secure purchases. They also offer priority compensation to protect user rights before disputes are resolved and provide full support from a professional customer service team throughout the shopping process.

### What payment methods are supported?

The app supports a wide range of payment methods, including PayPal, Visa, Mastercard international credit cards, and various localized payment options from different countries. This allows users to purchase with confidence regardless of their location.

### Who is the target audience for this app?

This app is designed for overseas Chinese individuals who face difficulties in purchasing digital goods and services from China, such as topping up their WeChat or Alipay accounts, and are looking for a secure and reliable platform.

## Version history (last 5 releases)

### 3.4.8 — 2024-04-02

客服按钮优化,修复已知bug,优化用户体验

### 3.4.7 — 2024-02-28

优化用户体验,修复已知bug

### 3.4.5 — 2024-01-10

修复问题,优化界面

### 3.4.4 — 2024-01-02

优化用户体验,修复已知问题

### 3.4.3 — 2023-10-12

正常优化更新,修复已知问题

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*