# Kahramaa — E-Services, Pay Bills & more.

> Official utility app for electricity and water services in Qatar. (iPhone/iPad app by Qatar General Electricity & Water Corporation.)

- Source: https://appshunter.io/ios/app/kahramaa/id595448187 (this page in markdown: same URL + `.md`)
- Developer: [Qatar General Electricity & Water Corporation](https://appshunter.io/developer/595448330)
- Category: Utilities, Business
- Price: Free
- Rating: 4.50/5 from 5,559 App Store ratings · 39 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 65 MB
- Languages: American English, Arabic
- Released: 2013-02-01
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kahramaa/id595448187/reviews.md

## What is Kahramaa?

The official app for Qatar General Electricity & Water Corporation
"Kahramaa" which provides several e-services for the customers as follows:

- View and Pay Electricity and Water Bills
- My Properties Service
- e-Forms Service
- Service Status Tracking
- Update e-bills Email
- Submit Meter Reading
- Certificate Request
- Locate customer services branches on the map
- Send suggestions or complains to Kahramaa attached with images if needed


التطبيق الرسمي للمؤسسة العامة القطرية للكهرباء والماء "كهرماء" والذي يقوم بتوفير خدمات إلكترونية متعدده للمشتركين كالأتي:

- عرض و دفع فواتير الكهرباء والماء
- خدمة عقاراتي
- الطلبات الإلكترونية
- تتبع حالة الخدمات المطلوبة
- تحديث البريد الإلكتروني الخاص بالفاتورة الإلكترونية
- إرسال قراءة العداد
- طلب شهادة
- تحديد مواقع مراكز خدمات المشتركين على الخريطة
- إرسال اقتراحات و شكاوى مرفقة بالصور

## Key features

- View and pay electricity and water bills
- Submit meter readings
- Track service status
- Request certificates
- Locate customer service branches
- Submit suggestions and complaints

## What do users think of Kahramaa?

Overall sentiment: positive

**Pros**

- 👌🏻 100%100
- 🙏 Excellent service
- 🚀 Quick and efficient
- 💻 Amazing and high tech
- 🙌 Appreciate the services

**Cons**

- 🔑 Password is difficult
- 🤖 Bot not responding
- 🐛 App not working
- 🤦‍♂️ Worst app ever
- 🐞 Crashes frequently

**Commonly reported bugs**

- Meter reading upload failure
- Payment feature not working
- Login issues on first screen

**Most requested features**

- Refund feature for deposits
- Face ID login option
- More Arabic language support
- Allow owners to view tenant bills

## Recent user reviews (10 of 39)

All indexed reviews: https://appshunter.io/ios/app/kahramaa/id595448187/reviews.md

### 1/5 — Impossible

*2026-06-25*

Very bad service

### 1/5 — Samir

*2026-06-04*

Not User-Friendly Kahramaa App and
Web and slow response in incident problem solving

### 1/5 — البطء

*2026-05-30*

التطبيق بطيء جدا عند التنقل بين الفواتير

### 5/5 — Amazing app

*2026-04-20*

I can easily pay bills through the app, access the latest information, and view past payments.

### 5/5 — 👌🏻

*2025-11-05*

100%100

### 5/5 — ام قرن

*2025-02-19*

شكرا على التطبيق الأكثر من رائع

### 3/5 — كلمه السر صعبه

*2025-02-03, version 15.22.0*

والدخول للتطبيق حق كلمه السر صعب

### 5/5 — Moujahed

*2025-01-29, version 15.22.0*

شكراً جزيلاً لخدماتك

### 5/5 — الذخيرة

*2025-01-26, version 15.22.0*

شهادة

### 5/5 — تطبيق كهرماء

*2025-01-02, version 15.22.0*

سهل الاستخدام. ونتطلع للمزيد

## Frequently asked questions about Kahramaa

### What can I do with the Kahramaa app?

The app allows you to view and pay your electricity and water bills, submit meter readings, track the status of your service requests, and request certificates. You can also update your e-bill email, locate customer service branches on a map, and send suggestions or complaints with attached images.

### Is the Kahramaa app free to use?

Yes, the Kahramaa app is free to download and use. There are no charges associated with accessing its e-services or features.

### What information do I need to use the app?

To use the app effectively, you will need your customer account details to view and pay bills. You will also need to be able to access your meter for submitting readings. The app provides access to various services related to your electricity and water accounts.

### Can I submit meter readings through the app?

Yes, the app has a dedicated feature to submit your meter readings. This helps in accurate billing and ensures your consumption is correctly recorded.

### How can I find a Kahramaa customer service branch?

The app includes a feature to locate customer service branches on a map. This allows you to easily find the nearest branch for any in-person assistance you may require.

## Version history (last 5 releases)

### 15.30.0 — 2026-08-24

- General enhancements

### 15.26.1 — 2026-06-14

- General enhancements

### 15.26.0 — 2026-05-20

- General enhancements

### 15.25.8 — 2026-03-26

We’re constantly working to make the app faster and more reliable. If you love using the app, please consider leaving us a review!

### 15.25.7 — 2026-03-22

- App icon changes

## Apps similar to Kahramaa

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [METRASH](https://appshunter.io/ios/app/metrash/id6470879050) | 3.9 (196) | Free | Utilities |
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| [Ooredoo Qatar](https://appshunter.io/ios/app/ooredoo-qatar/id619828745) | 4.0 (8,673) | Free | Utilities |

## More apps by Qatar General Electricity & Water Corporation

- [Kahramaa CTS](https://appshunter.io/ios/app/kahramaa-cts/id1508148465)
- [KM Prepaid](https://appshunter.io/ios/app/km-prepaid/id1538932683)
- [Tarsheed Smart EV Charging](https://appshunter.io/ios/app/tarsheed-smart-ev-charging/id6471266074)

All apps by Qatar General Electricity & Water Corporation: https://appshunter.io/developer/595448330

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*