# kahua mobile — user reviews

> 35 indexed App Store user reviews of kahua mobile by kahua, rated 3.70/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/kahua-mobile/id694863851/reviews
- App overview in markdown: https://appshunter.io/ios/app/kahua-mobile/id694863851.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (12 of 35)

### 1/5 — Slow

*2024-01-05*

Jag time is horrible, always waiting of it to load. Does not work well on cell service

### 1/5 — Half baked

*2023-11-27, version 1.9.42.30*

Read the rest of negative comments, they are spot on!

### 1/5 — Incomplete

*2023-11-08*

Daily log, photo organization, viewing drawings and specs is not user friendly in the field. Constant loading lagging and glitching issues

### 1/5 — This platform is awful

*2023-08-31*

Worst computer program I have ever had to use and their tech support does not help

### 2/5 — Wished it did the same as the desktop

*2023-04-17*

The desktop and the mobile are very different experience. I am not sure why some information would not be available under the mobile. It is quite frustrating.

### 1/5 — Terrible should get 0 stars

*2023-03-02*

Subpar construction management system. Crashes at least once a day, can not do multiple tasks at once. Loading photos is extremely slow. There could be many improvements made to this app. Don’t waste the money Use BIM360 or ProCore, both are way more user friendly and have a smoother user interface. This app adds work to my day rather than making the job easier, if the company I work didn’t mandate it I would delete and never look back.

### 1/5 — Crash and burn

*2023-01-09*

Don’t use this software because all it does is crash while your trying to use it.

### 2/5 — Decent

*2022-04-20*

There is a huge difference between the desktop app and this mobile app. The content takes an extremely long time to load, which is not ideal

### 1/5 — 0 stars

*2021-09-23*

Milestones section: You also cannot tell which milestones already have actuals without clicking into them as most of them only show estimated dates. No way to update multiple milestones from the same screen, have to click on each milestone to update. Status/Comments/Info: not accessible from mobile app, must be done from computer. PO/Contract Approval: they fixed the pin bug so I can approve, it just takes for-ev-er to disappear from my inbox after I approve it. File Manager: uploading photos sometimes doesn’t tell me it failed, I find out later when the file is empty. I didn’t see a way to rename files before uploading which would be nice. Meeting minutes: I’ve never tried as it is too clunky to set up initial minutes and you cannot copy templates from master projects. Useless for quick turn projects. Work breakdown structure: doesn’t seem to exist in the app? No way to look at budget/allocations. Overall: there is no heading telling you which project you are updating on every section I have tried to use. It’s the worst for someone who 2nd guesses themselves. I would love to have a mobile friendly way to update my projects, this just isn’t useful. It is at least handy when you are up at 2:30am and remember that a milestone changed but don’t want to get out of bed to open the desktop version... or have 5-7 photos to upload because it’s a pain to transfer from phone to computer to kahua.. but more than a dozen photos will fail because it’ll take so long, you’ll get a phone call and the upload never makes it past the interruption. Feb 2021 Update Still 0 stars. I have no idea why it was important to change the logo from Orange to Blue but apparently it’s more important than ACTUALLY HAVING MOBILE PHOTO UPLOADS SAVE. I lost a bunch of completion photos because I deleted them after I thought they uploaded (in small batches per my earlier review) but whoops! Looking for them at close out and turns out they’ve gone. Thanks Kahua, I’m super glad my company saddled me with this “Sick UI” but terrible product.

Update 9/23:  Kahua asked me to update.  All above issues are still there… so… no change…

**Developer response:** We're sorry you're having issues with our mobile application. We are actively working to improve the experience and would welcome any additional feedback you may have. Please contact us at support@kahua.com if you would like to discuss further or report specific issues.

### 2/5 — So slow and not very iPad friendly

*2021-05-13*

Have to sit and wait to see if it will load. Most of the time i have to close out the app and start over.

**Developer response:** Thank-you for your time to provide feedback. We are sorry you are having loading issues. Please contact us at support@kahua.com if you would like to provide more detail that might help us address your issues more effectively.

### 1/5 — Please update

*2021-02-22*

App constantly freezes and doesn’t work properly. I have to get an email sent in order to do a daily report when I should be able to load the app and go straight to it. Definitely has tons of bugs that need addressing

**Developer response:** We're sorry you're having issues with our mobile application. We are actively working to improve the experience and would welcome any additional feedback you may have. Please contact us at support@kahua.com if you would like to discuss further or report specific issues.

### 1/5 — Poor Design

*2020-11-12*

Always seem to have some sort of issue with viewing or downloading files on both the mobile app and desktop. With the new update once I open a file I am unable to close out of the file and go back to the search list. I need to restart the app and sign in again to do anything.

**Developer response:** We're sorry you're having issues with our mobile application. We are actively working to improve the experience and would welcome any additional feedback you may have. Please contact us at support@kahua.com if you would like to discuss further or report specific issues.

## Most critical reviews (10 lowest-rated)

### 1/5 — Absolute trash and extremely time wasting

*2026-05-11*

I cant imagine how much money companies are losing paying people to watch this app force close, re doing work, and watching it load forever, upload times are atrocious!

**Developer response:** "Thank you for letting us know about the issues you are experiencing with loading, lag, and photo organization and for reaching out and sharing your concerns about the new Multi-Factor Authentication (MFA) requirement.

We are redirecting development efforts to address the issues you are facing with loading, lag, and photo organization in our mobile app and will reply again as we release updates to these issues.

At Kahua, safeguarding your data and ensuring the security of our platform is a top priority. As cyber threats continue to evolve, implementing MFA is a critical step in protecting your account and the sensitive information you manage within our application. This added layer of security significantly reduces the risk of unauthorized access and aligns with industry best practices.

If you have any questions or need assistance with setting up or using MFA, please contact our Support team.

### 1/5 — Impressively not useful

*2025-03-25*

I wish I could give negative stars, trying to be positive but there are so many issues with this but it’s mainly signing in, loading anything, frequent crashes and uploading anything, confusing verbiage and features and when you take a class on how to navigate it better with their team, they spend an hour teaching us how to log in, they try but it’s kinda like my cat bringing me things it’s killed

### 1/5 — TOO TIME CONSUMING TO USE!

*2025-03-02*

Even with WiFi, the lag is unbearable! The app is glitchy, randomly crashes and you have to redo the daily report over again, photos take forever to upload and sometimes just keeps loading. It’s not user friendly at all! It takes forever to just do 1 daily report! I used to be able to do my reports in the field, now I have to do them at home while off the clock!

**Developer response:** Thank you for letting us know about the issues you are experiencing. We are redirecting development efforts to address the issues you are facing with our mobile app and will reply again when we release an update to these issues.

### 1/5 — Terrible

*2025-02-24, version 1.9.49.93*

What a terrible software. Steadily crashes. Can hardly upload pictures for documentation due to the app steadily crashing. The new Kahua trend is to crash when you try and start a new report. This app is only good for raising blood pressure.

Update: It’s gotten even worse. This software is no good for people in the field. Now you have to do a multi verification process which slows down our production to a crawl. I fill out approximately 12 reports a day using this software and on busy days, up to 25. It makes me go through this dual verification process 25 times on days like that and takes up to 15 minutes every time to receive the security code. It often times gets hung up on the “sign in started” screen and you have to request another code. Also, if you have to use this program over 10 minutes at a time then it slows down to a crawl and basically unusable and you have to log out and log back in again. Who created this program, one of your interns?

### 1/5 — Gets 1 Star

*2025-02-24, version 1.9.49.93*

Only because I can’t give it ZERO STARS!  I’ve been in Construction Mgmt. for 26 years, and this is the WORST program that I’ve ever used to write an IDR/DWR.  TERRIBLE!

### 1/5 — This app never ceases to get worse with each update

*2025-02-11*

Most recent update you have to email codes every time you use this horrible app, viewing drawings and specs is not user friendly in the field. Constant loading lagging and glitching issues. Photo organization is a joke.

**Developer response:** "Thank you for letting us know about the issues you are experiencing with loading, lag, and photo organization and for reaching out and sharing your concerns about the new Multi-Factor Authentication (MFA) requirement.

We are redirecting development efforts to address the issues you are facing with loading, lag, and photo organization in our mobile app and will reply again as we release updates to these issues.

At Kahua, safeguarding your data and ensuring the security of our platform is a top priority. As cyber threats continue to evolve, implementing MFA is a critical step in protecting your account and the sensitive information you manage within our application. This added layer of security significantly reduces the risk of unauthorized access and aligns with industry best practices.

If you have any questions or need assistance with setting up or using MFA, please contact our Support team.

### 1/5 — Crashes

*2024-11-01*

Keeps crashing after sign in started. Please fix

### 1/5 — No email to email

*2024-09-25*

The bug fixes did not work mobile app needs lots of work.
  Basically broken right now.
Freezes up right away. Can’t enter a WO#.
    Please fix this very disappointing

### 1/5 — Terrible

*2024-09-17*

What a terrible software. Steadily crashes. Can hardly upload pictures for documentation due to the app steadily crashing. The new Kahua trend is to crash when you try and start a new report. This app is only good for raising blood pressure.

### 1/5 — Needs Help

*2024-01-22, version 1.9.43.3*

App and overall program needs help

## Most praised reviews (10 highest-rated)

### 5/5 — Excited for what’s to come

*2026-01-21*

Solid mobile app and getting better. Navigation was tough at first, but you get the hang of it. Love that I don’t need to be tied to my computer for project work. Looking forward to future releases as the app improves

### 5/5 — Kahua Mobile

*2023-01-12, version 1.9.37.57*

The app has made tremendous progress over the past year. They had some early issues, but those seem to have been resolved and lots of new features and UI improvements added.

### 5/5 — Amazing UI

*2021-11-03, version 1927.10.09*

Awesome app, easy to use!

### 5/5 — So many improvements!

*2021-11-03, version 1927.10.09*

Loving the new features. Especially mobile mark ups and QR code scanning. Opens many doors!

### 5/5 — Great app!!

*2021-01-06, version 1921.12.19*

Keep up the great work!

### 5/5 — Slick UI, Responsive and Intuitive

*2020-11-09*

Great construction app with off line syncs, visual access to docs drawings and media and the ability to capture live media from the field

### 5/5 — Kahua mobile

*2020-10-29*

New release looks great
Nice intuitive and speedy UI

### 5/5 — Great App!!!

*2017-06-21, version 2.0.8*

This app is another great step in construction management.

### 4/5 — Great program

*2023-06-26, version 1.9.40.48*

I love it

### 3/5 — Uploading Photos

*2019-07-17*

Need to fix the problem with uploading photos from the phone. You can not do more than 2-3 at a time

**Developer response:** We're sorry you're having issues with our mobile application. We are actively working to improve the experience and would welcome any additional feedback you may have. Please contact us at support@kahua.com if you would like to discuss further or report specific issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
