# Kahwa Coffee — user reviews

> 44 indexed App Store user reviews of Kahwa Coffee by Bayou Grande Coffee Roasting Company, rated 4.90/5 from 2,577 ratings.

- Source: https://appshunter.io/ios/app/kahwa-coffee/id911897196/reviews
- App overview in markdown: https://appshunter.io/ios/app/kahwa-coffee/id911897196.md
- Rating breakdown: 5★ 2,447 · 4★ 73 · 3★ 19 · 2★ 11 · 1★ 27

## What do users think of Kahwa Coffee?

Overall sentiment: positive

**Pros**

- 👍 Friendly staff
- 🚀 Convenient app experience
- 🤩 Delicious coffee and pastries
- 💯 Excellent customer service
- 🎉 Rewards program is great

**Cons**

- 🐛 Rewards system issues
- 🤔 Privacy concerns with credit card integration
- 😕 Difficulty adding payment methods

**Commonly reported bugs**

- Recent orders not showing up
- App not compatible with all credit cards

**Most requested features**

- Add Apple Pay support
- Improve previous order functionality
- Allow custom tip amounts

## Newest reviews (13 of 44)

### 5/5 — Super Service

*2025-05-16*

Great location, friendly service, I’m a Happy Travler

### 5/5 — Found my new coffee spot

*2025-04-11*

I was once a Starbucker but Kahwa has sold me for life.

### 5/5 — Best Coffee EVER

*2025-01-21, version 37.0.0*

This is my number one coffee and I always enjoy the employees kind vibes.

### 5/5 — Amazing service

*2025-01-10*

Great customer services, never was a coffee person but with the amazing customer service I come everyday I’m working keep up the great work :)

### 5/5 — Great coffee!

*2024-10-28, version 34.2.9*

Always good coffee and amazing service!love this place!

### 5/5 — Service

*2024-09-13*

There are a LOT of coffee shops in Fort Worth!! This location is convenient and the people who work here are kind, helpful and warm…the pastries are DELICIOUS and the coffee is delightful… 5 stars Kahwa Fort Worth 👏👏👏

### 5/5 — Great coffee, nice servers

*2024-08-07, version 32.2.3*

Kahwa is our favorite. We live in the Largo area & want a store HERE ! but the Dunedin & St. Pete locations are so good that we travel there fairly often for the coffee shop experience we only get at Kahwa.

### 5/5 — Easy operation

*2024-07-05*

Easy to maneuver. Keeps me logged in for quick use on the go.

### 5/5 — Best in Sarasota!

*2024-06-22*

Best coffee in Sarasota! The service is excellent as well! Anastasia and the Fellas behind the counter are always happy and upbeat. A great place to find a lil caffeine and mental pick me up!

### 5/5 — Great App!

*2024-03-03*

App is intuitive with really beautiful UI. The rewards system is also awesome!

### 5/5 — Great cold brew

*2024-01-30*

Other than when jacket is changed, this the best cold brew I’ve ever had. 
Croissants, when not over cooked, are also fabulous
I’m a big dan

### 5/5 — Kahwa’s In The Know

*2023-11-19, version 16.9.2*

A great local chain based on good fundamentals: friendly service and DELICIOUS Coffee products 🫶

### 5/5 — Love Kahwa !

*2023-11-10*

I love Kahwa and the great pastries! I have been going for years and will go out the way to go there instead. I love the new app so far. I was sad that Mistral and Reserve don’t get the extra points but I see that redemption is a bit less points now, so I think that makes up for it. If I could afford to buy a franchise of Kahwa I would!

## Most critical reviews (10 lowest-rated)

### 1/5 — Adding cards needs HELP!

*2024-03-15*

I never carry my cards with me - that’s what Apple Pay is for. So for months, if I felt like getting Kahwa while I was out, I couldn’t use the app, because it doesn’t allow you to pay without entering the numbers. THEN when I finally had the card with me, the auto-capture put in the wrong information 🤦🏻‍♀️ So instead of being able to order easily, I had to exit my order, go to my saved cards, delete it, then re-enter the correct numbers manually. 
AND IT GETS WORSE!! The next time I try to order, IT ASKS ME FOR MY CVV 😫😫😫 That’s the whole point of having the cards saved - so I don’t have to put more numbers in!!

Just add Apple Pay!! This is ridiculous!

**Developer response:** UPDATE: You can now use Apple Pay when ordering ahead in the app. Order and pay through your phone using Apple Pay and you will earn rewards. 

Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at kahwacoffee@thanx.com.

### 1/5 — Needs more updates cheap app!

*2024-02-09, version 27.1.3*

Horrible

### 1/5 — New App

*2024-01-09*

The new app refresh and change to rewards, makes the reward process much more difficult. Furthermore, by enrolling a credit card it appears to get all transaction data for the card, which leads to a privacy concern. Also, doesn’t work with all credit cards, including the Apple credit card.

**Developer response:** Thanks for reaching out to us! We take security very seriously, and for that reason, we have built our product so that we do not store your information anywhere in our system. When you link a card to the app, your card info is sent directly to Visa, MasterCard, etc. This is how you tell them to enroll you in our program. At no point do we ever see, know, or store your card number. This allows us to automatically detect transactions without adding any risk to you, and your card information never even touches our system.

### 1/5 — New App

*2024-01-07*

The new app refresh and change to rewards, makes the reward process much more difficult. Furthermore, by enrolling a credit card it appears to get all transaction data for the card, which leads to a privacy concern.

### 1/5 — When it works, it’s great

*2020-12-15, version 1.1.1*

This app worked at one time, then I had to change my email address and it’s been useless ever since.  App support can’t even fix it.

### 1/5 — Not Working Well with iOS 13.6

*2020-08-29, version 1.1.1*

This app is out of date.  It does not support login with Touch-ID or PIN code.  It cannot be added to Wallet like my other loyalty cards. It does not allow you be in the loyalty program unless you register a credit card.  Not user friendly.  Needs update.

### 2/5 — Expand Delivery Locations

*2026-03-27, version 47.17.9*

Previously you could pick and choose which Kahwa location you would like to order your delivery from. Now it has me defaulted to one location, and the delivery wait time is always over an hour. Due to this update, I rarely order from Kahwa app…which sucks because I have a good mint of loyalty points. 
Please fix this issue app developers.

### 2/5 — Discounts and delivery times are off

*2026-03-12*

Points always apply to the lowest cost item. Whether I use 350 or 750 points it only discounts the coffee vs coffee or “hand crafted beverage”, respectively.

Delivery times are abysmal. They source through Uber Eats here. Uber Eats is 15min. Kahwa app is over an hour.

### 2/5 — Used to be better

*2024-03-23*

I used to be able to scan my app at the counter and get rewards points that way. But now they say I need to either link a card to the app (not going to happen) or individually scan receipts. (Much less convenient)

### 2/5 — No Previous Order Option

*2022-11-15, version 1.5.0*

The option to select a previous order to “re-order” is not functional in the app.  I have placed roughly 50 orders through the app and only 2 times has me most recent previous order appeared for me to select.  That function is CRITICAL for ease of use and makes this new Kahwa app painful to use.

PLEASE fix the list of recent orders or even most recent order so that a user can easily order again without selecting and modifying each item individually.

Thank you!

**Developer response:** Just wanted to let you know we will be releasing a new version of the app and this feature will be included! Yay! Look for it early November.

## Most praised reviews (10 highest-rated)

### 5/5 — The Best Coffee in Town

*2026-08-08, version 54.1.1*

Really good coffee. I love the ambiance…

### 5/5 — Great coffee, nice servers

*2026-07-07*

Kahwa is our favorite. We live in the Largo area & want a store HERE ! but the Dunedin & St. Pete locations are so good that we travel there weekly for the coffee - they should open in Clearwater-Largo !

### 5/5 — Yum

*2026-04-19, version 47.17.9*

Pistachio cold foam & latte…delish

### 5/5 — Easy Peezy

*2026-03-28*

This is so easy to put an order in ahead of time go right through the drive-through I love it

### 5/5 — BEST coffee

*2026-01-31, version 47.12.2*

Perfect Cortana

### 5/5 — Awesome

*2025-12-22, version 47.3.23*

Thank you YiaYia and Camille. ♥️

### 5/5 — Real coffee shop quality products

*2025-11-12*

Never let down staff is great rewards program is legit, and of course products are constantly good

### 5/5 — Great experience!

*2025-08-06, version 45.2.0*

First time visit  Very friendly staff Coffee was very very good!!!

### 5/5 — Yum o

*2025-08-02, version 45.0.2*

Always friendly service and excellent coffee

### 5/5 — Cashier

*2025-05-18*

Amazing customer service amazing food love it. I will eat here every morning.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
