# KaiPerm NW Credit Union

> Mobile banking for account management, bill pay, and transfers. (iPhone/iPad app by KaiPerm Northwest Federal Credit Union.)

- Source: https://appshunter.io/ios/app/kaiperm-nw-credit-union/id1138412076 (this page in markdown: same URL + `.md`)
- Developer: [KaiPerm Northwest Federal Credit Union](https://appshunter.io/developer/1138412075)
- Category: Finance
- Price: Free
- Rating: 4.71/5 from 533 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 98 MB
- Languages: English
- Released: 2016-09-02
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kaiperm-nw-credit-union/id1138412076/reviews.md

## What is KaiPerm NW Credit Union?

Mobile Banking at KaiPerm NW Credit Union. Check account balances, transfer funds, review transactions, and pay bills all from your mobile device.  KaiPerm is dedicated to offering you a convenient and secure way to access your accounts anytime, anywhere.  
Features included in the mobile app are:
•	View account balances
o	Easy access to see your current account balance when you are on the go.  
•	Bill Pay
o	Don’t write checks, address envelopes or buy stamps! Pay your bills on your mobile device.  Once vendors are set up through online banking it will be quick and easy to send payment from your mobile device.  
•	Transfer between accounts
o	Quick and easy transfer between accounts when on the go.  
•	Transaction review
o	Be able to see all your transactions from your mobile device.  It is quick and easy to verify your purchases and see checks clear from your mobile device. Always have up to date information at your fingertips.  
•	Set-up account/transaction alerts
o	Make sure your account is secure by setting up your own alerts that will text message you if a transaction occurs outside your parameters.  Also, get alerts set up to notify you of upcoming payments or account balances.  
•	Make KaiPerm loan payments
o	Making a loan payment on a KaiPerm loan is now just transfer away.  A fast and easy way to get your loan paid on time.

## Key features

- View account balances
- Bill Pay
- Transfer between accounts
- Transaction review
- Set-up account/transaction alerts
- Make KaiPerm loan payments

## What do users think of KaiPerm NW Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Easy to understand fund transfers
- 👍 Great credit union, takes care of members

**Cons**

- 🐛 Frequent login issues
- 🐛 App is clunky and limited
- 🐛 No mobile deposits offered
- 🐛 Frequent errors and crashes
- 🐛 App is hard to use and unreliable
- 🐛 App opens then closes
- 🐛 One-touch sign-in freezes and closes app
- 🐛 Non-intuitive interface
- 🐛 Requires multiple password entries for transfers

**Commonly reported bugs**

- Unable to log in to website or app
- App crashes frequently
- App freezes and closes
- One-touch sign-in causes app to freeze and close
- Deposit section missing from app despite App Store listing

**Most requested features**

- Allow syncing with free budgeting apps
- Improve in-app finance tracking tool
- Implement mobile deposits
- Add mobile deposit feature to app

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/kaiperm-nw-credit-union/id1138412076/reviews.md

### 1/5 — Trash

*2026-04-23*

Get ready for log outs. Every once in a while (especially when you need access to your account) you won’t be able to log in. We had to wait a week before we even had a response. No log in on website or app. KaiPerm app and banking system is just like to kaisers executives. Crooked!

### 1/5 — Horrible

*2025-09-21*

The app is horrible. The app is very clunky and very limited. Can’t even do mobile deposits and for a bank that has 1 location with limited hours it makes it extremely frustrating to deal with.

### 2/5 — Budgeting tools

*2024-05-25*

I would like it if they either allowed you to sync your account with free budgeting apps that automatically track your spending, or if the in app finance tracking tool worked better and more easily. As of now I manually budget but an app tracking my finances would make it easier.

### 5/5 — Transferring funds between account

*2023-02-08*

Very easy for me to understand. Thank you very much for all that you do.

### 1/5 — Frequent errors and no mobile deposits

*2022-04-14*

Online banking app without mobile deposits? Are you kidding me? They must be the only bank around that does not offer this standard banking app feature these days. Other small credit unions offer mobile deposits on their app.

To make matters worse the app says “try again later” at least every other time I try to use it.   

Worst banking app I have ever tried. I did use it for 12 months hoping things might improve but unfortunately it did not.

### 2/5 — Hard to use!

*2022-03-25*

Not very reliable, I had to log in three different times! It kept logging me off!

### 3/5 — Unable to do mobile deposit

*2021-09-10*

I have had this app for over a year. I can see in the App Store that you are able to do a mobile deposit but on my all there is no deposit section. I have the app updated as well so I don’t know why it doesn’t show up on mine.

### 5/5 — Credit union

*2021-08-28*

Great credit union. Takes care of their members.

### 5/5 — Least user friendly banking app I have ever used

*2020-10-10*

When this app is not crashing, it’s so non-intuitive that it’s almost useless. 

Why do I need to enter my password 2x to make a transfer of my own money?!

### 1/5 — Terrible

*2019-11-20*

The app opens then closes this is so frustrating

## Frequently asked questions about KaiPerm NW Credit Union

### What can I do with the KaiPerm NW Credit Union mobile app?

The app allows you to check your account balances, transfer funds between your accounts, review your transaction history, and pay bills directly from your mobile device. You can also set up custom alerts for transactions and upcoming payments.

### Is the KaiPerm NW Credit Union app free to use?

Yes, the application is available for free download and use. There are no subscription fees or upfront costs associated with accessing your accounts through the mobile app.

### How do I set up bill payments?

Bill payments can be made easily once vendors are set up through online banking. After setup, you can quickly send payments from your mobile device without needing to write checks or mail envelopes.

### Can I make loan payments through the app?

Yes, you can make payments for your KaiPerm loans directly through the mobile app. It provides a fast and easy way to ensure your loan payments are made on time.

### What kind of alerts can I set up?

You can set up various alerts to enhance your account security and stay informed. This includes text message alerts for transactions that fall outside your defined parameters, as well as notifications for upcoming payments or low account balances.

## Version history (last 5 releases)

### 26.1.20 — 2026-06-03

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.100 — 2026-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2026-02-05

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.30 — 2025-06-30

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## Related topics

[nwcu](https://appshunter.io/ios/topics/nwcu)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
