# Kairos Mediterranean — user reviews > 20 indexed App Store user reviews of Kairos Mediterranean by Chepri, LLC, rated 4.90/5 from 785 ratings. - Source: https://appshunter.io/ios/app/kairos-mediterranean/id1532898003/reviews - App overview in markdown: https://appshunter.io/ios/app/kairos-mediterranean/id1532898003.md - Rating breakdown: 5★ 724 · 4★ 40 · 3★ 7 · 2★ 4 · 1★ 10 ## What do users think of Kairos Mediterranean? Overall sentiment: mixed **Pros** - 👍 User-friendly and intuitive interface - 🍽️ High-quality, fresh Mediterranean food - 😊 Friendly and attentive staff - 🏪 Great restaurant atmosphere and locations - ⚡ Quick and easy ordering process - 💚 Healthy, clean food alternatives - 🎵 Thoughtful ingredient selection and ambiance **Cons** - 🐛 App crashes and fails to process orders - 🐛 Payment processing issues at checkout - 🐛 Location search functionality broken - 🐛 Menu not accessible without location verification - ⚠️ Inconsistent food quality across locations - 😞 Unresolved technical issues over extended periods **Commonly reported bugs** - Orders fail to complete with vague error messages - App requests gift card number even when paying with card - Location search cannot find existing restaurant locations - Menu inaccessible without proper location entry - User account association errors with rewards system - Apple Pay option non-functional **Most requested features** - Fix Apple Pay integration - Improve rewards program functionality - Better error messaging for order failures ## Most critical reviews (10 lowest-rated) ### 1/5 — Food is great, the app sucks! *2026-08-05* Ever since the last update the app is trash. Constantly having to log out and log back in, or having to uninstall and reinstall the app because it doesn’t let you make an order. The food is fire! ### 1/5 — Fix your App *2026-07-28* App used to be perfect, I don’t know what was changed. Had to create a new account. Now I can’t order at all, just stuck on a personal info screen I can’t get rid of. ### 1/5 — Broken *2026-05-25* I’ve tried this app 3 separate times over 3 years without success. Errors every time I attempt to login. Reset password does not work. I can view my account on the website but it has nearly zero functionality. ### 1/5 — Apple Pay? *2026-02-27* App has an Apple Pay option that doesn’t work? ### 1/5 — Unusable Rewards *2024-08-21* It would be nice to earn rewards but my information is somehow associated with an account that doesn’t exist. ### 1/5 — Cannot order *2023-10-02* App keeps asking me to enter a gift card number at checkout even though I am paying with my card. The app is essentially useless now. ### 1/5 — App does not work *2023-08-06* That is all ### 1/5 — Orders NEVER go through *2023-05-01* Food is great but I haven’t been able to place an order through the app for months… it never works. And the fact that this issue still isn’t fixed is why I’m rating now a 1 star. I know issues happen but if you refuse to fix it … that’s on you. Horrible app. ### 1/5 — App works just as poorly as the website *2021-10-17* Just like their website, you can’t even view the menu unless you put in a zip code or city and state, and they still can’t find a location so that you can view their menu. I’ve used the zip code where our local Kairos is and it still can’t be found. Horrible app and website. ### 1/5 — Good restaurant, bad app *2021-03-14* I can never complete an order in the app. It always ends up at “something is wrong with your order” but no details about what to correct. I either call in the order or go somewhere else. Software testing, anyone? ## Most praised reviews (10 highest-rated) ### 5/5 — So easy to eat well *2026-01-23* I appreciate how easy the app is to use. It’s user friendly, fresh, easy to read, easy to make adjustments to an order. Thank you! ### 5/5 — Good *2026-01-02* Very easy to use ### 5/5 — The best *2025-04-09* Literally the best ### 5/5 — Best clean food ever *2025-02-03* I’m grateful to God for blessing this place to be in South Carolina ### 5/5 — Best food *2025-01-19* I have discovered this gem of a restaurant and every chance I get to go, I always enjoy the food here. I have been to the Summerville location and the food doesn’t seem to be as good and the atmosphere in the restaurant is not as great as the Mt. Pleasant location. I absolutely love everything I get at the Mt Pleasant location and the atmosphere is amazing. I had never had falafel before, and since I have had them sometimes I just make a special trip to get some because they are so delicious. ### 5/5 — Healthy Alternative to Processed Fast Food *2024-12-02* Love this place! Friendly, quick service and delicious, healthy food. So thankful to live nearby! ### 5/5 — Food is Medicine *2024-08-06* kairos is a breath of fresh air in the quick eats category. I appreciate how thoughtful they are with their ingredients. The staff is very friendly and music is on point! ### 5/5 — Highly recommended!! Food and staff are amazing *2024-04-14* Hi! From my first time going to Kairos. I’ve not only had delicious food but also it’s the AMAZING staff and management that greets me with a smile everyday and remembers who I am! Just like I remember them! There’s not a lot of restaurants that offer both great food but also great service! Because of them and this location, I’m a regular!!! 🥰 ### 5/5 — Great food and great app *2023-05-01* Kairos has top notch Mediterranean food, service, and the app is easy to use. ### 4/5 — Needs Update *2026-05-19* Great except will not accept my Apple Pay and will not save a card on file. Makes it hard for a quick order. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*