# Kaiser Permanente Washington

> Health management app for Washington residents with virtual care, messaging, and appointment scheduling. (iPhone/iPad app by Kaiser Permanente.)

- Source: https://appshunter.io/ios/app/kaiser-permanente-washington/id445899971 (this page in markdown: same URL + `.md`)
- Developer: [Kaiser Permanente](https://appshunter.io/developer/446423714)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 2.20/5 from 1,091 App Store ratings · 223 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.0 · 184 MB
- Languages: American English
- Released: 2011-07-12
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kaiser-permanente-washington/id445899971/reviews.md

## What is Kaiser Permanente Washington?

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app offers quick access to virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more. Additionally, the app is integrated with Apple Health Kit.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider. 
Enhanced navigation organizes the information and features you need into convenient sections:
•  Appointments – view upcoming appointments and visits and see your after-visit summaries. 
•  Messages – exchange secure messages with your care team.
•  Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative. 
•  Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers. Additionally, you can upload health and fitness data, including data from the “Apple Health app” when enrolled in our Care-companion programs.
•  My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
•  Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security. 
If you don’t have a user ID and password, please register using the “Register” link on the on the sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

## Key features

- Virtual care access
- Secure messaging with care team
- Prescription management
- Appointment scheduling
- Bill payment
- Health record access
- Apple Health Kit integration

## What do users think of Kaiser Permanente Washington?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- 👍 Easy to use
- 💡 Useful features
- 🔒 Secure login

**Cons**

- 🐛 Buggy and crashes
- 🔍 Difficult to navigate
- 🔑 Login issues
- ⚠️ Unreliable app

**Commonly reported bugs**

- App won't open or load
- Login and authentication problems
- Functionality breaks after updates
- Compatibility issues with newer devices

**Most requested features**

- Add Apple Wallet support
- Improve messaging and communication
- Better integration with medical records
- Streamline appointment scheduling

## Recent user reviews (10 of 223)

All indexed reviews: https://appshunter.io/ios/app/kaiser-permanente-washington/id445899971/reviews.md

### 1/5 — The new app has no memory of my account

*2026-07-30, version 5.9.0*

This “app” frustrates me

### 1/5 — Cannot log in

*2026-07-27, version 5.9.0*

I’ve been trying to log in daily for a week; not working. the app is updated. This is embarrassing as a representation of what is offered to our members, as I am also a provider.

### 2/5 — Can’t log in

*2026-07-24, version 5.9.0*

The app works fine when you can actually log in, and I often can’t.

### 1/5 — Seriously??

*2026-07-20, version 5.8.4*

Does not load or log in, just spins the loading wheel endlessly. Tried deleting the app and downloading it again, did not fix. It’s been weeks now.

### 1/5 — Current app version is useless

*2026-07-19, version 5.8.4*

Every time I try to sign in with the current version of the app, I land on a perpetual spinner. Deleting and reinstalling the app did not help.

### 1/5 — Spinning wheel of death

*2026-07-17, version 5.8.4*

The app never works. I put my correct login info in and it just spins and never works

### 1/5 — doesn’t work

*2026-07-16, version 5.8.4*

how am I supposed to refill my medication or pay my bills if the app is literally unusable?????? I get an endless loading screen every time and the regular Kaiser app just leads me to this POS. FIX IT!!!!!

### 1/5 — IT Horrible

*2026-07-15, version 5.8.4*

I’m in the customer relation industry and I am appalled and could not believe the system or the process for the Kaiser’s IT department. I simply cannot get into my app and I’ve been working on this for three months and still the runaround and no help. And the layers of Colleen you have to spend time on just to get through to the IT department and 50% of those agents have been rude , don’t seem to care whatsoever to keep their job and that’s very clear. There is a common denominator here because I’ve talked to 7 different agents now and wow! Still can’t access my app.

### 1/5 — Login rarerly works

*2026-07-15, version 5.8.4*

Login issues are very common with the app

### 2/5 — No longer works

*2026-07-12, version 5.8.4*

I used to use this app to manage my healthcare all the time then one day it stopped working - I try to log in and it just spins and spins until it times out. Now I have to log in through the web and that layout on my phone is pretty poor. I think KP has run out of money to maintain their systems (including their doctors). Overall it is just one of many problems with Kaiser over the past several months.

## Frequently asked questions about Kaiser Permanente Washington

### What does the Kaiser Permanente Washington app do?

The app allows Kaiser Permanente Washington members to manage their health by providing access to virtual care, secure messaging with their care team, prescription management, appointment scheduling, and bill payment. It also offers access to health records and integrates with Apple Health Kit.

### What are the key features of the app?

Key features include quick access to virtual care options like 24/7 Care Chat, the ability to exchange secure messages with your care team, manage and refill prescriptions, schedule in-person or virtual appointments, view test results and after-visit summaries, and pay bills. It also allows for integration with Apple Health Kit for health data tracking.

### Is there a cost to use the Kaiser Permanente Washington app?

The app is free to download and use for Kaiser Permanente Washington members. There are no stated costs associated with using the app itself, though standard healthcare service charges would apply for any medical care received.

### Who is eligible to use this app?

This app is exclusively for Kaiser Permanente Washington residents and members. You will need a kp.org/wa user ID and password to sign in and access its features.

### How can I use this app to manage my health concerns?

You can manage health concerns by accessing virtual care options, messaging your care team for advice, scheduling appointments for in-person or video visits, and refilling prescriptions. The app also provides access to your health records and care recommendations for various health issues.

## Version history (last 5 releases)

### 5.9.0 — 2026-07-23

• Bug fixes and enhancements

### 5.8.4 — 2026-04-13

• Bug fixes and enhancements

### 5.8.3 — 2026-03-23

• Bug fixes and enhancements

### 5.8.2 — 2025-12-08

• Bug fixes and enhancements

### 5.8.1 — 2025-10-28

• Bug fixes and enhancements

## Apps similar to Kaiser Permanente Washington

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Bay Club Connect](https://appshunter.io/ios/app/bay-club-connect/id1450438658) | 4.8 (287) | Free | Health & Fitness |
| [Regence Health Insurance](https://appshunter.io/ios/app/regence-health-insurance/id1032114463) | 4.3 (1,773) | Free | Health & Fitness |
| [Headspace Care (Ginger)](https://appshunter.io/ios/app/headspace-care-ginger/id515118602) | 3.9 (1,932) | Free | Health & Fitness |
| [WTA Trailblazer: Go Hiking](https://appshunter.io/ios/app/wta-trailblazer-go-hiking/id649149233) | 4.9 (2,022) | Free | Health & Fitness |
| [Premera](https://appshunter.io/ios/app/premera/id1139271535) | 1.8 (383) | Free | Health & Fitness |
| [Emerald City Athletics Online](https://appshunter.io/ios/app/emerald-city-athletics-online/id1636541164) | 4.5 (59) | Free | Health & Fitness |

## More apps by Kaiser Permanente

- [Kaiser Permanente](https://appshunter.io/ios/app/kaiser-permanente/id493390354)
- [My Doctor Online (NCAL Only)](https://appshunter.io/ios/app/my-doctor-online-ncal-only/id497468339)
- [KP Balance Tracker](https://appshunter.io/ios/app/kp-balance-tracker/id586455704)
- [My KP Meds](https://appshunter.io/ios/app/my-kp-meds/id826912143)
- [KP Health Ally](https://appshunter.io/ios/app/kp-health-ally/id1503405950)

All apps by Kaiser Permanente: https://appshunter.io/developer/446423714

## Related topics

[kaiser permanente washington](https://appshunter.io/ios/topics/kaiser-permanente-washington) · [kaiser washington](https://appshunter.io/ios/topics/kaiser-washington) · [kaiser permanente colorado](https://appshunter.io/ios/topics/kaiser-permanente-colorado) · [kaiser permanente oregon](https://appshunter.io/ios/topics/kaiser-permanente-oregon) · [kaiser permanente georgia](https://appshunter.io/ios/topics/kaiser-permanente-georgia) · [hagen kaiser](https://appshunter.io/ios/topics/hagen-kaiser) · [kaiser](https://appshunter.io/ios/topics/kaiser) · [kaiser permanente](https://appshunter.io/ios/topics/kaiser-permanente) · [kp health ally](https://appshunter.io/ios/topics/kp-health-ally) · [my doctor online kaiser](https://appshunter.io/ios/topics/my-doctor-online-kaiser) · [kaiser my doctor](https://appshunter.io/ios/topics/kaiser-my-doctor) · [kaiser otc](https://appshunter.io/ios/topics/kaiser-otc) · [kaiser permanente southern california](https://appshunter.io/ios/topics/kaiser-permanente-southern-california) · [kaiser otc network app](https://appshunter.io/ios/topics/kaiser-otc-network-app) · [kaiser permanente hawaii](https://appshunter.io/ios/topics/kaiser-permanente-hawaii) · [kizer](https://appshunter.io/ios/topics/kizer) · [kaiser permanente ga](https://appshunter.io/ios/topics/kaiser-permanente-ga) · [my chart app kaiser](https://appshunter.io/ios/topics/my-chart-app-kaiser) · [kp.org](https://appshunter.io/ios/topics/kp-org) · [permanente](https://appshunter.io/ios/topics/permanente)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*