# Kajabi Communities — user reviews

> 238 indexed App Store user reviews of Kajabi Communities by Kajabi, LLC, rated 4.80/5 from 3,397 ratings.

- Source: https://appshunter.io/ios/app/kajabi-communities/id1338596651/reviews
- App overview in markdown: https://appshunter.io/ios/app/kajabi-communities/id1338596651.md
- Rating breakdown: 5★ 2,961 · 4★ 270 · 3★ 88 · 2★ 27 · 1★ 51

## What do users think of Kajabi Communities?

Overall sentiment: positive

**Pros**

- 🤩 Wonderful interactions
- 👍 Easy to use
- 🤝 Great community building
- 🙌 Fantastic community of like-minded people
- 📚 Helpful, informative, and encouraging
- 🎉 Awesome software
- 🌟 Great functionality
- 💞 Love the app
- 🥰 Enjoyable experience
- 🌍 Brings people together
- 🤗 Supportive community

**Cons**

- 🐛 Circles not working
- 🔔 Notifications work randomly
- ⚠️ Doesn't support Apple platforms fully
- 🔒 Can't easily switch between accounts
- 🐌 Slow performance
- 🙄 Glitchy, incomplete and invasive
- 🚫 Not for iPad
- 🔙 No back button in community
- 📽️ Meetup replays don't work
- 🔍 No search function
- 🐞 Buggy app
- ⏱️ Painfully slow
- 🚧 Bugs and issues

**Commonly reported bugs**

- Circles not working
- Notifications not working properly
- Meetup replays not available on mobile
- App crashes and freezes
- Inconsistent performance between app and web
- Login and account issues

**Most requested features**

- Search function
- Better control of circles
- Consistent formatting between app and web
- Ability to decline notifications
- Badges to show unread messages
- Easier navigation between screens

## Newest reviews (13 of 238)

### 3/5 — Increasingly buggy

*2025-12-02*

It has always been a little buggy. It doesn’t always send notifications and when it does the app won’t load from clicking on the notification. Since the AWS crash, it has become even worse. Now if I try to move from section to section it gives me an error a lot of the time and crashes and I have to relaunch the app. We also do live sessions on the app and it will just kick random users off the live sessions and has stopped recording the full session. It’s a great concept for an app, but it needs a lot of work.

### 2/5 — Circles Not Working

*2025-11-12, version 5.11.2*

One particular circle has not been letting me in for almost 2 weeks now. I really rely on this app to communicate with my support and I’m being cut off from it. Its been reported and not fixed.

### 3/5 — Notifications

*2025-10-29, version 5.11.2*

notifications work randomly, inconsistent.

### 2/5 — Doesn’t Support Apple Platforms Fully

*2025-10-09, version 5.11.2*

In a group that uses this app and platform.  There have been numerous issues with app and the leader of the group reached out to Kajabi.

She was told that the live feed recordings not used in the app is a known problem along with not being supper by Safari on a web browser

It is beyond irresponsible for app and web developers to not ensure their products function properly on all platforms in this day and age.  And for the explanation that we were given, it seems as if these developers don’t even care. 

Do better.

### 4/5 — Great platform, a bit slow

*2025-09-29, version 5.11.2*

I love the platform and how it’s all set up. My only complaint is that it’s very slow for me, slower than any other app or website I use.

### 2/5 — Not for iPad!

*2025-08-18, version 5.11.2*

It is disappointing that the app is not designed for iPad that results is not filling the screen despite the expansion.

### 3/5 — Grrrr needs bug fixes

*2025-08-14, version 5.11.2*

In a community, there’s no back button to go back to last screen so you end up stuck with a “make some noise, be the first to comment here” and no way to fix it. So, you end up locked out of the community and can’t answer responses on other discussions

### 2/5 — So many bugs

*2025-07-29, version 5.11.2*

This app has so many bugs I can’t even use it at this point. I’m constantly seeing app notifications but can only access them via desktop

### 5/5 — Great!

*2025-07-27, version 5.11.2*

Wonderful to keep connected with my clients and community

### 5/5 — Success

*2025-07-24, version 5.11.2*

Using it in a mastermind group with great success

### 5/5 — REVIVE

*2025-07-24, version 5.11.2*

Excellent

### 4/5 — Great for building community

*2025-07-05, version 5.11.2*

I love a place that is very specific and separate from generic social media. I wish there were better options for Notifications when other people post things in this app.

### 5/5 — Great app

*2025-06-28, version 5.11.2*

I enjoy using the app bc it’s a community of like minded people

## Most critical reviews (10 lowest-rated)

### 1/5 — WATCH OUT BIZ OWNERS!!!

*2025-12-12*

I run my business on this platform unfortunately. And for context I have been using Kajabi communities for OVER 1 YEAR so I have a lot of experience with it!!! I have paid Kajabi THOUSANDS OF DOLLARS PER YEAR to host my platform and it is an absolute JOKE!! The “Kajabi communities” app is SO buggy that I have literally lost revenue and subscribers over the fact that they HATE this app and the Kajabi developers never bother to update or improve it so I get to sit there, and watch my business get damaged helplessly because it’s completely beyond my own control. I personally resort to using the desktop version 90% of the time to get something workable going, but I mean it’s 2025, and this is clearly not well built and I feel trapped because transitioning to another platform when I’ve already built a large paid community will absolutely result in more loss and hassle. The worst part is I paid to join their “branded app” as well, which is the thing where they will launch your own branded app on the App Store, and that was so pathetic that it made the Kajabi Communities app look like an A+ platform! These products are completely embarrassing and I’m so upset that my customers are constantly frustrated with this “Kajabi communities” app that they cancel their subscription with my own business! Kajabi needs to address this lack of attention to detail for their products because this is completely unacceptable.

### 1/5 — Garbage

*2025-10-09, version 5.11.2*

Kajabi was decent, back in the day. Now, it’s garbage. Don’t waste your time or money. You’ll just end up regretting it.

### 1/5 — Can’t easily switch between accounts

*2025-10-08, version 5.11.2*

I love how I can be logged in to all my accounts in the normal Kajabi app but communities isn’t the same - I have to keep logging out and back in to switch to different communities under different emails

### 1/5 — Glitchy, incomplete and invasive

*2025-10-03, version 5.11.2*

I downloaded this app to use as the Communities function doesn’t work in the regular app (even though there is a tab for it). It shows incomplete information - e.g. you can access a challenge but not see the details of challenge entries. And the last straw was not being able to decline notifications. I don’t need to have the app invade my time throughout the day; if it won’t let me choose how to use it responsibly, then it’s not for me. Being so pushy is bad manners in my book, shame on you, Kajabi!

### 1/5 — Meet up replays don’t work

*2025-08-14, version 5.11.2*

I’ve had 2 big issues and escalated them both and neither got resolved. I really wished this app worked. It’s frustrating explaining to clients that they need to use their browser instead of the app.

### 1/5 — Meetups on mobile

*2025-08-01, version 5.11.2*

In June 2025, the recorded meetups stopped being available on mobile. For years the replays, have been available on mobile. Support has been useless and has no explanation why this changed.

### 1/5 — One of the worst apps I’ve used

*2025-06-29, version 5.11.2*

It takes ages to load, then once it does, be prepared to wait another two minutes to load a feed, then another two to load a comment. It’s baffling that this day and age an app that’s so well funded can be so useless.

### 1/5 — Looking forward to next version.

*2025-06-25, version 5.11.2*

There are definitely some major issues that prevent this from being used as intended. Others have described the features, such as gamification and badges which are completely dysfunctional. Can only do basic functions currently

### 1/5 — Buggy app

*2025-01-28, version 5.11.2*

App has bugs and the support is absolutely useless.

### 1/5 — Really buggy

*2025-01-03, version 5.11.2*

Struggles to load. Tried uninstalling and reinstalling. All errors remain. When trying to write long posts the post button disappears and it creates excessive space a the bottom of the text box for no reason. 

Points randomly stop being recognised for some people. This is same for app and web. 

Whenever you back page (eg from an event back to the list) it returns to the top. With that and pinned posts be prepared for a lot of scrolling

## Most praised reviews (10 highest-rated)

### 5/5 — Buggy

*2025-12-12, version 5.12.1*

Chronically glitchy.  Says you have notifications, you look at said notifications, then the notification alert does not go away.  Errors when opening.  Posts don’t always upload.  Skippy when scrolling.

### 5/5 — Wonderful!

*2025-11-02, version 5.11.2*

Wonderful interactions with fun people!

### 5/5 — Easy to use

*2025-10-30, version 5.11.2*

I like the Kajabi Communities, it’s easy to use and keeps me updated with my posts and comments.

### 5/5 — Connectivity

*2025-10-07, version 5.11.2*

Great way to stay in touch with like minded fellows.

### 5/5 — Happy clients!!!

*2025-10-06, version 5.11.2*

Great community to share experiences and support each other!

### 5/5 — Great community building app!

*2025-09-29, version 5.11.2*

This is my first time using Kajabi and I find it really easy to navigate. It helps keep me plugged into this new community I joined!

### 5/5 — Mindfulness in an app

*2025-09-17, version 5.11.2*

Love this community and app it’s inspiring

### 5/5 — I just want to say thank!!!🙏🙏

*2025-09-05, version 5.11.2*

This in one of the best things happened to me this year 🙏🙏🙏 I super recommend this app.

### 5/5 — Fantastic community of like minded people who love embroidery

*2025-09-02, version 5.11.2*

Such a fun and challenging group.  Love the help and encouragement

### 5/5 — Community

*2025-09-01, version 5.11.2*

I enjoy reading the responses to how their challenges turned out and the extra information that is added

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
