# Kangaroo Cabs 2588588 — user reviews

> 7 indexed App Store user reviews of Kangaroo Cabs 2588588 by Kangaroo Cabs, rated 4.70/5 from 133 ratings.

- Source: https://appshunter.io/ios/app/kangaroo-cabs-2588588/id1166543666/reviews
- App overview in markdown: https://appshunter.io/ios/app/kangaroo-cabs-2588588/id1166543666.md
- Rating breakdown: 5★ 112 · 4★ 16 · 3★ 1 · 2★ 0 · 1★ 4

## Most critical reviews (7 lowest-rated)

### 1/5 — Waiting charges

*2026-05-04, version 1.16.7*

Kangaroo consistently adds a waiting time and charge for all bookings by default and I have the receipts to prove it.

 It is very sad that the company does this as a practice.

Please make this change.

### 1/5 — Cannot sign up

*2024-06-06, version 1.16.4*

Does not send pin to email nor can I type in a pin even if I had one

### 1/5 — Cannot sign up

*2023-04-10, version 1.15.7*

Can’t sign up using because PIN does not get sent to either phone or email. Useless

### 1/5 — PIN Verification Fails

*2017-05-26, version 1.06*

Cannot verify the pin sent via SMS. It always says the pin is wrong or expired.

### 2/5 — App with memory loss

*2024-01-12, version 1.16.3*

This app is useful but is quite annoying as it keeps prompting for authentication far too often.  Please fix it and then it will receive 4 or 5 stars.

### 2/5 — Used to be better

*2021-02-24, version 1.15.4*

I don’t know why ordering a Kangaroo has become so hard. The app keeps throwing you back to the start and you have to wait at least 30 min. Kangaroo used to rule the roost, but have fallen well behind.

### 5/5 — Problems with Budget Cab Section

*2021-10-03, version 1.15.7*

Just spoke to Razin. Booked a cab using mobile app for the first.  Booked it in the morning for 5 pm. It’s 5 pm. No cab and no message. When I called was told there were no cabs. Then asked whether they can send taxi now!!! Having used 588588 phone taxi service for years and having had such good service this was a terrible experience. Never using budget again.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*