# Kangaroo Rewards Members App — user reviews > 27 indexed App Store user reviews of Kangaroo Rewards Members App by Mobicept Inc., rated 1.70/5 from 27 ratings. - Source: https://appshunter.io/ios/app/kangaroo-rewards-members-app/id673355611/reviews - App overview in markdown: https://appshunter.io/ios/app/kangaroo-rewards-members-app/id673355611.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 21 ## Newest reviews (8 of 27) ### 1/5 — Doesn’t work *2019-02-10, version 4.7* The app doesn’t work. It can’t find any restaurants around me and keeps saying service unavailable. ### 1/5 — Doesn’t work *2018-10-28, version 4.7* This app is horrible. It won’t let you enter your telephone number when you try to signup. When you enter your email, it just says loading forever. When you try to sign up through Facebook, the page goes to a blank screen. The app also kept crashing during this entire annoying process. When it finally would allow me to enter my email, the app crashed again. I finally gave up. ### 1/5 — Too many shut downs *2018-03-06, version 4.7* Every time I try to add my phone number to the app, it shuts down. Without your phone number, you can’t use the app, so far, no success. ### 1/5 — Does Not Work Well *2017-12-04, version 4.7* A local store I shop at sent me a coupon through this app and when I downloaded it, it didn't work. ### 1/5 — Ugly and buggy *2016-11-28, version 4.2.1* Just a horrible app that looks bad and bugs all the time. Not worth anyone's space on heir phone. ### 1/5 — Useless *2016-02-15, version 3.4.1* Can't even open this app. ### 1/5 — Never works *2015-10-03, version 3.3.1* Very frustrating and useless! ### 1/5 — Expérience utilisateur très pauvre *2014-10-03, version 3.0* Je tente de m'authentifier avec Facebook. Aucune indication qu'il faut aller dans son courriel pour accepter. Tout ce qui est indiqué est de m'authentifier de nouveau et je ne peux pas aller plus loin. 15 minutes d'essais infructueux et je ne suis pas plus loin. L'application est effacée car trop longue à configurer ## Most critical reviews (10 lowest-rated) ### 1/5 — Not sure this app was tested properly starting with the sign up process *2025-02-18* Not sure this app was tested properly starting with the sign up process. Bugs galore. ### 1/5 — Absolute garbage *2024-10-28* App doesn’t work. Doesn’t send code to email or phone. Not fit for purpose ### 1/5 — Wow! Programming NIGHTMARE *2024-04-20, version 5.2* Whoever created this app may want to touch up on their knowledge. It is so poorly done, and delivers nothing. Would not recommend wasting your time trying to get logged in, in the first place. ### 1/5 — Never works *2024-02-02* I try to open the app every time I’m at the shop just to check, and it hasn’t worked in the 3 months that I’ve had it on my phone. ### 1/5 — Doesn’t work *2023-11-12, version 5.1* When you enter your information, it doesn’t send you a pin number and then when you try to make a new account it says your phone number is already use and when I try to reset my pin it doesn’t let me this is a horrible app ### 1/5 — Doesn’t work anymore *2023-04-20, version 5.1* After maybe 2 months of using the app it no longer displays anything just a blank screen ### 1/5 — Absolute Garbage *2022-01-10, version 5.1* Bought makeup and the rewards program is supposed to be accessed through this app which doesn’t even display a thing! What was the point of me imputing my information besides being vulnerable to scams?? Very disappointing I should have read the reviews first. ### 1/5 — Horrible *2021-12-28* How does an app that doesn’t even load make it through the App Store validation process? This app is completely useless. Cannot believe companies pay to use this junk. Maybe I’ll ask my 15 yo daughter to build an app in her spare time in between homework since it seems people are willing to pay for anything 🤣 ### 1/5 — Just terrible *2021-11-15, version 5.1* A business I frequent instructed me to get this app as a way to manage their rewards program. Once logged in, the business doesn’t come up. Can’t change my login from phone # to email. And can’t find a way to contact app developer to ask quetion. FAIL. ### 1/5 — App is awful *2019-05-20, version 4.8* Tried to sign up to get my $5.00 coupon and it would not let me create account. Stalled at putting in contact information. I have shopped at pet store for years an no issue with pints and coupon until they switched to this nightmare program. I might have to get pet food elsewhere ## Most praised reviews (9 highest-rated) ### 5/5 — New Update is Amazing! *2021-07-02, version 5.0* The latest update is great! Huge user interface improvements and much easier to track my points! ### 5/5 — Great new look *2021-06-21, version 5.0* The app is a great new look!! ### 5/5 — Great Loyalty program app *2018-11-16, version 4.7* Kangaroo Rewards is a fantastic loyalty app for my retail business. My customers are able to receive push notifications and alerts when I post new offers or promotions. My customers enjoy the app and their participation in our rewards program is the greatest proof. I recommend this loyalty app for any retail store especially to those using Lightspeed POS. ### 5/5 — Much better design *2016-06-08, version 4.0* This is app is amazing, great updates ### 5/5 — Excellent *2015-10-07, version 3.3.1* Nice app works Well!! Love it! ### 5/5 — Nice *2015-09-30, version 3.3.1* App is easy to use ### 5/5 — Good rewards program *2015-09-29, version 3.3.1* They offer good deals, the app is simple and user friendly. I recommend it. ### 4/5 — Simple, Quick, No fuss *2015-10-13, version 3.3.1* Love the layout! ### 2/5 — Log in issues *2019-06-03, version 4.9* Went to log in with the pin I set up and said invalid credentials so I did the forgot my password and reset the pin and it is still saying invalid credentials. This app is ok when it works, key opinion, when it works. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*