# Kangaroo: Simple Home Security — Home protection from anywhere.

> Remote home security monitoring and management app with optional paid protection plans. (iPhone/iPad app by ROO INC.)

- Source: https://appshunter.io/ios/app/kangaroo-simple-home-security/id1388241447 (this page in markdown: same URL + `.md`)
- Developer: [ROO INC](https://appshunter.io/developer/1359081310)
- Category: Lifestyle, Utilities
- Price: Free with in-app purchases
- Rating: 4.60/5 from 7,386 App Store ratings · 137 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 158 MB
- Languages: American English
- Released: 2018-08-08
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/kangaroo-simple-home-security/id1388241447/reviews.md

## What is Kangaroo?

All you need to get started protecting your space is this app, your Kangaroo device, and WiFi.

It takes just a few minutes to follow our step-by-step setup — then you’ll be able to keep tabs on your space from anywhere. Arm, disarm, and manage alerts all from your phone with our convenient, easy-to-use app. You can even get started for $0!

Choose to self-monitor your stuff at no cost, or add one of our protect plans for added benefits like Professional Monitoring, theft and damage reimbursement, extended Cloud Storage, Text & Voice Notifications, and more. While Kangaroo devices keep you protected, the Cam Protect and Complete Protect plans will pay you back when incidents of theft or damage occur. Yep, we don’t just have your back. We pay you back.
 
If you choose Cam or Complete Protect, payments will be charged directly to your iTunes account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. The account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions may be managed and auto-renewal may be turned off by going to the Account Settings after purchase.

Terms of Use
https://info.heykangaroo.com/legal

With Kangaroo, you’ll stay covered indoors and out with our security solutions and coverage plans. No hassles or headaches.

## Key features

- Remote monitoring
- Arm/disarm controls
- Customizable alerts
- Step-by-step setup
- Self-monitoring option
- Optional protection plans
- Theft and damage reimbursement

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Kangaroo Complete Yearly | $98.99 | per year |
| Kangaroo Complete Monthly | $9.99 | per month |
| Kangaroo Complete Monthly | $9.99 | per month |
| Porch Protection Annual | $23.99 | per year |
| Porch Protection Annual 300 | $23.99 | per year |
| Porch Protection Annual | $23.99 | per year |
| Complete Protect Annual 1000 | $99.99 | per year |
| Camera Protect Annual 250 | $23.99 | per year |
| Camera Protect Annual 250 | $23.99 | per year |
| Camera Protect Annual 250 | $23.99 | per year |


## What do users think of Kangaroo?

Overall sentiment: neutral

**Pros**

- 🚀 Easy setup
- 👍 User-friendly app
- 🔒 Affordable security system
- 🚀 Reliable performance
- 👍 Great value for money

**Cons**

- 🐛 Connectivity issues
- 🔋 Battery life problems
- 📷 Poor camera quality
- 🔔 Quiet siren
- 🐛 Buggy app and features

**Commonly reported bugs**

- App crashes frequently
- Devices randomly disconnect from WiFi
- Arm/disarm feature not working consistently
- Notifications not working as expected
- Camera not capturing clear images

**Most requested features**

- Add live video streaming
- Improve motion detection sensitivity
- Provide more customization options
- Integrate with Google Home/Assistant
- Offer monthly subscription option

## Recent user reviews (10 of 137)

All indexed reviews: https://appshunter.io/ios/app/kangaroo-simple-home-security/id1388241447/reviews.md

### 1/5 — Screwing over customers

*2026-08-22, version 11.31*

App now requires a login and phone number verification when previously you could connect to a camera without it. Completely did a 180. Would never ever spend money with this company again

### 1/5 — Forcing me to give a credit card

*2026-06-13, version 11.31*

All I want to do is sign up and it will not complete the process until I give it all of my credit card information. I do not want to buy anything so there is no reason I should give them my credit card information but it will not finish my registration without providing credit card information. I thought the system could be good, but this makes me want to return it.

### 5/5 — Good-ish

*2026-06-01, version 11.31*

Called quite a few times until answered but when employee did answer very helpful and very kind help through my problems. App was a little iffy but eventually did work pretty good service pretty good app. I would suggest buying unless you don’t like having to be patient on phone calls then it might be a waste of your money. Otherwise I am a huge fan love it. It’s very Useful and pretty good app compared to some other others I’ve used.

### 3/5 — Playback Lags

*2026-04-16, version 11.31*

Camera works and records good quality but the playback is awful, it’ll take a few minutes to buffer and to view live footage.

### 2/5 — Fine when it works

*2026-04-06, version 11.31*

I bought this camera recently and boy, it doesn’t load half the time. I have it set to my living room to see my kids when I leave them with my parents to babysit. I have to close the app and reload to get a thumbnail of my camera with an updated image of what’s going on.

### 3/5 — Scout Alarm Bought Kangaroo - All support broken

*2026-04-02, version 11.31*

The alarms are fair, can run to SD cards, and are inexpensive. However, service went massively downhill from 2025 into 2026.

After a ton of searching around, I found that the Australian company Scout Alarm (has competing products) purchased Kangaroo Alarm. I did get some help via Scout's page. ALL support articles for Kangaroo in-app and possibly their support team are unavailable, but they still sell products and subscriptions. I've been a big user and advocate and this is a stinky oversight on the part of Scout/Kangaroo to leave all the Kangaroo customers hanging when we need help. 

This is verbatim what their (Scout's CS team) said to me: "I completely understand your concern regarding the recent merger. I'm happy to let you know that your Kangaroo device will continue to function as usual. If you experience any issues with your device, please don't worry—we're here to help. Just let us know and we'll guide you through troubleshooting step-by-step."

### 1/5 — Dodgy company

*2026-02-10, version 11.31*

This company does not respond to having subscriptions cancelled. The emails go unresponded and no-one answers the multitude of calls made to contact. This company is either done or dodgy. Either way, a scam. 
Do not recommend.

### 5/5 — Kangaroo is a good one and I give them 5 stars

*2025-12-30, version 11.31*

I am interested in your privacy policies and if you allow our videos that are recorded to be viewed by outside sources? I would hope privacy is paramount.

### 1/5 — Camera outside

*2025-12-25, version 11.31*

Didn’t like it it took forever to open up very disappointing

### 5/5 — Monitor

*2025-12-12, version 11.31*

Great

## Frequently asked questions about Kangaroo

### What does the Kangaroo app do?

The Kangaroo app allows you to remotely monitor and manage your home security devices. You can arm and disarm your system, receive alerts, and keep tabs on your space from anywhere using your smartphone. It offers a simple setup process to get you started quickly.

### What are the key features of the Kangaroo app?

Key features include remote monitoring of your home, the ability to arm and disarm your security system, and customizable alerts. The app also provides a step-by-step setup guide, a free self-monitoring option, and the choice to upgrade to various protection plans for added benefits.

### How much does the Kangaroo app cost?

The app itself can be used for free with its self-monitoring capabilities, allowing you to get started protecting your space at no cost. Optional protection plans are available for purchase, offering enhanced features like professional monitoring and reimbursement for theft or damage.

### What are the benefits of the paid protection plans?

Paid protection plans offer additional benefits such as Professional Monitoring, reimbursement for theft and damage, extended Cloud Storage, and Text & Voice Notifications. Some plans, like Cam Protect and Complete Protect, even provide financial reimbursement when incidents of theft or damage occur.

### How do I manage my subscription for protection plans?

Subscriptions for protection plans are charged to your iTunes account upon purchase. Auto-renewal can be managed by going to your Account Settings after purchase. The subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

## Version history (last 5 releases)

### 11.31 — 2025-12-04

This version includes some bug fixes and improvements.

### 11.30 — 2025-03-03

This version includes some bug fixes and improvements.

### 11.29 — 2025-01-23

This version includes some bug fixes and improvements.

### 11.28 — 2025-01-21

This version includes some bug fixes and improvements.

### 11.27 — 2024-10-25

This version includes some bug fixes and improvements.

## Apps similar to Kangaroo

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SimpliSafe Home Security App](https://appshunter.io/ios/app/simplisafe-home-security-app/id555798051) | 4.8 (323,244) | Free | Lifestyle |
| [Alfred Camera: Home Security](https://appshunter.io/ios/app/alfred-camera-home-security/id966460837) | 4.8 (110,529) | Free | Lifestyle |
| [Arlo Secure: Home Security](https://appshunter.io/ios/app/arlo-secure-home-security/id1459289784) | 4.2 (389,433) | Free | Lifestyle |
| [Canary - Smart Home Security](https://appshunter.io/ios/app/canary-smart-home-security/id939760559) | 4.2 (5,278) | Free | Lifestyle |
| [eufy](https://appshunter.io/ios/app/eufy/id1424956516) | 4.6 (71,242) | Free | Lifestyle |
| [Ring - Always Home](https://appshunter.io/ios/app/ring-always-home/id926252661) | 4.7 (1,820,164) | Free | Lifestyle |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*