# Kango - student transportation — Safe rides for kids

> Pre-screened drivers for safe children's transportation and scheduling. (iPhone/iPad app by DoLightful Inc.)

- Source: https://appshunter.io/ios/app/kango-student-transportation/id572895356 (this page in markdown: same URL + `.md`)
- Developer: [DoLightful Inc](https://appshunter.io/developer/572895359)
- Category: Travel, Productivity
- Price: Free
- Rating: 4.80/5 from 652 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 50 MB
- Languages: American English
- Released: 2012-12-14
- Data updated: 2026-08-15
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/kango-student-transportation/id572895356/reviews.md

## What is Kango?

Safe rides for kids, from preschool to high school, 7 days a week. Kango - for students and families going places!

Kango helps families and schools get kids where they need to go:

● Schedule recurring rides to and from school
● Book a driver to take your daughter to ballet while you are on a business trip
● Set up a weekly ride to take your son and his three friends to soccer practice every Thursday
● Have a Kango driver take you and your toddler to preschool before you go to work
● And more!

With Kango, book rides from pre-screened drivers. All Kango drivers have at least 3 years of childcare experience, and have passed our comprehensive screening process (including fingerprinting, background checks and DMV checks) and training to ensure they can provide the best, safest service possible. You can even request your family's preferred drivers, or meet a driver in advance.

Kango serves CA - SF Bay Area, LA, San Fernando Valley, San Gabriel Valley, Modesto/Stockton/Merced, Oroville, Monterey, Salinas, Orange County, and San Diego and Arizona - Phoenix, Tucson, Casa Grande.

*****************************************
HOW KANGO WORKS

Kango gives you access to a trustworthy selection of pre-screened drivers. All you need to do is:

1. Schedule a ride
Kango supports one-time or recurring requests, and provides boosters or car seats as needed. Booking at least 24h in advance is recommended. Kango is the only service that accepts same-day requests as well, without a cut-off time.

2. See who can help
We’ll reach out to our pool of drivers in your area and find the best person to fulfill your request. You can request your preferred driver(s) or meet one ahead of time.

3. Stay in touch every step of the way
Enjoy real-time updates from your driver or track their location in the app. Or call them directly.


GET STARTED
Start using Kango today. When you’re ready to book a Kango driver, sign up and request what you need. Prices vary according to the type and duration of services required.

*****************************************
PRAISE FOR KANGO

FROM PARENTS:
“I chose to use Kango because it is the most convenient way to get around with a toddler. The drivers are screened and they have their own car seats which saves a lot of hassle.”
~Blanca

"I work full time so I thought I'd have to skip opportunities for my kids that are off site from school/after-school care...so finding out about Kango was great! My son, who is often tentative with new people and processes, is completely comfortable and enjoys the rides (and story times!) with the driver."
~Leah G.

FROM KANGO DRIVERS:
"I love being a part of the Kango family, especially driving the little ones ...I can interact directly with parents in the app and schedule my rides ahead of time. It's an app with a human touch."
~Stassa

“Having two teenage kids of my own, I drove my kids to school myself for years...I do this for Kango now and it puts a smile on my face. I'm grateful to be able to continue this very important work.”
~Lola


FROM THE PRESS:
"They say it takes a village to raise a child, but an app called Kango is bringing that idiom into the 21st century [… ] Kango is going to make parents' lives much easier."
--Business Insider

"Parents will like this app, but kids who used to get stuck waiting for a ride home will love it." --Techcrunch

## Key features

- Schedule recurring rides
- Book drivers for activities
- Pre-screened and trained drivers
- Real-time ride tracking
- Request preferred drivers
- Booster/car seat options

## What do users think of Kango?

Overall sentiment: positive

**Pros**

- 🚀 Great help for working parents
- 👍 Legit and a life saver
- 👍 Driver profiles and meeting driver ahead of time
- 👍 Great service
- 👍 Amazing service helping Quest Therapeutic Camp families transporting special needs children
- 👍 Great alternative to driving Lyft & Uber
- 👍 Wonderful company
- 👍 Content parent
- 👍 Amazing app for safe rides
- 👍 Life saver!
- 👍 A must have for parents
- 👍 Ease of scheduling
- 👍 Useful for setting up rides!
- 👍 Easy to use
- 👍 Useful for after school carpool
- 👍 Great app
- 👍 Nice app
- 👍 Makes my life easier
- 👍 Finally an app that solves a real problem
- 👍 Love it
- 👍 Awesome organizational tool
- 👍 Exactly what I was looking for!
- 👍 Kangado is a life saver
- 👍 Not just for kid-related stuff!
- 👍 Nothing else like it
- 👍 Very useful app!
- 👍 Excited!

**Cons**

- 🐛 Unreliable
- 💰 Predatory fees
- 🚫 Company closed?!
- 💰 Missing payments
- 🐛 Terrible booking process and unclear steps
- 🐛 Unreliable Drivers
- 🐛 Hit or miss
- 🐛 Driver canceled 20 minutes before pick up
- 💰 Difficult to terminate $9/month charges
- 🚫 Use Zum instead
- 💰 To expensive
- 🐛 Impossible to cancel a ride
- 🚨 Kango van takes red light
- 🚨 Poor Customer Service
- 🚨 No Response to My Request

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Messages disappearing before sending
- Unreliable cancellation policy

**Most requested features**

- More available drivers during school drop off hours
- Dark mode option
- Advanced analytics dashboard

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/kango-student-transportation/id572895356/reviews.md

### 5/5 — Great help for working parents

*2026-03-09, version 6.3*

Kango is a great help for working parents. We have been using it for a while, we had 2 different drivers so far and both were outstanding. Thank you for making a working mom life easier

### 1/5 — Unreliable

*2026-01-22, version 6.3*

Similar experience to other 1 star reviews- we trialed Kango to take our daughter to gymnastics practice. Scheduled the ride 4 days early, accepted within 6 hours. 5 minutes before pickup the driver messages that her insurance isn’t accepted and cancels the ride.

### 5/5 — Legit and a Life saver

*2025-06-11, version 6.3*

This app is a bonefide life saver. It’s not cheap but it’s necessary so I just budget for it like anything else. 

The only thing that could make this app better is having more available drivers during school drop off hours 700-830 am. If you don’t book at least a full 24 hours in advance, you run the risk of not getting a ride.

### 1/5 — Predatory fees

*2024-11-14, version 6.2*

I prefer HopSkipDrive for a few different reasons. 1) In the Kango app, often times you type out messages just for them to disappear before sending. 2) The company has a 24/hr cancellation policy and if you cancel within that 24 hours - DOWN TO THE MINUTE - they will charge you 90 - 95% off the full cost, supposedly to pay the drivers. For an app that caters to childcare, they should know that emergencies come up. This is not like Uber where you can get a ride on demand so most rides will be prebooked. If your kid’s school calls and you end up having to pick them up early, or if your child gets sick in the middle of the night, or whatever, even if you cancel 8 hrs, 10 hrs ahead of time, you will have to pay pretty much the entire cost of the full ride.  Drivers have enough time to find other rides with several hours notice so their policy is just a cash grab. Cancellation fees are not unreasonable, but there should be a scale that makes sense. Why would I be paying $31 for a $33 ride that was cancelled 23 hrs ahead of time? 3) Kango’s rides are expensive - especially in comparison to HopSkipDrive which also has background cleared drivers and ride tracking - and they have the nerve to also add a gratuity screen on the payment screen. We tipped HopSkipDrive drivers but the rides cost over $10 less in most instances anyway. 4) Support takes forever to message you back and often they do not fully answer your questions. Kango is preying on needy parents/caregivers and I advise you to stay away unless absolutely in desperate need.

### 5/5 — Great experience!

*2023-11-11, version 6.2*

First time using Kango for my college-age non-driver who wasn’t that comfortable using a service “for kids” at first.  It did give me great peace of mind over using other less-well-vetted ride services and I appreciate being able to schedule rides ahead of time.

### 1/5 — Company closed?!

*2023-09-05, version 6.2*

Loved using Kango all summer. Suddenly the last week of August no drivers were marching rides, and customer service is unreachable. I have emailed, called and messaged in the app, but gotten zero response. Seems like the company folded?! I wish I knew. No announcements. Nothing to go on other than the service seems to be shut down and they aren’t responding to messages

### 1/5 — Missing payments

*2023-01-10, version 6.2*

I’ve been a driver for Kango for more than 4-6 months now. I’ve been having problems with my payments and whenever I talk to them they say you have to contact support. And the only way that u can contact support is by email and they never reply back to you. I’ve been having a lot of missing payments. They don’t care about their employees. All they care about themselves and that’s it. I’ve tried to help them out in a very rough moments but they don’t appreciate your time and effort that you give them. They deserve a 0 star. If you want to waste ur time and have missing payments then go head and be one of their driver. I rather work for one of their competitors.

### 1/5 — Terrible booking process and unclear steps

*2022-10-17, version 6.2*

Booking is not right away confirmed and can be confirmed even a few min before the time the user has set to have to leave to the airport without the user being able to cancel at that point. I already had made different arrangements because I cannot have the uncertainty traveling with a baby. I was charged anyways. 
Also not a all clear whether the booking was only for the child or if parents were also able to travel. Overall terrible experience. Not using this product ever again

### 1/5 — Unreliable Drivers

*2022-03-29, version 6.2*

Late last week a young girl, Camille E. In the Los Angeles area accepted all our ride on her own volition. This morning at 6:58 am, 2 minutes before the scheduled 7:00 am pick up time, Kango informed me Camilla Ellis was running 20 minutes behind, when my instructions made clear our son had to be on the road no later than 7:05 to arrive to school on time. Rather than take responsibility they cover for her claiming she had a medical emergency. So you’re telling me at 6:58 am she suddenly had an emergency that would only make her 20 mins late? Not, cancel? 

I told them to remove her and they try to find another driver. The only driver would arrive at 7:50 am. We have a PERFECT attendance record, and Kango’s unreliability almost cost us. 

I asked them to remove her from all requests and they did not listen, so I edited the ride to remove her from the rest of the rides. They send her a request re rebook. I had to make it clear a second time that she is not allowed to drive our son. Someone who cannot be timely and reliable is not responsible enough to drive a minor. I do not need to test out and see if her lack of responsibility will put our son at risk.

### 3/5 — Hit or miss

*2022-01-06, version 6.0*

I started using  Kango after shelter in place lifted. Not sure if it’s the app in general or maybe they have less drivers but out of the three rides Ive tried to book only one has been successful.

## Frequently asked questions about Kango

### What does Kango do?

Kango provides a service that connects families with pre-screened drivers for children's transportation. It allows users to schedule one-time or recurring rides for their children to school, activities, or other appointments, ensuring safe and reliable transit.

### How are Kango drivers vetted?

All Kango drivers undergo a comprehensive screening process. This includes having at least 3 years of childcare experience, passing fingerprinting, background checks, and DMV checks, along with specific training to ensure they can provide the safest service possible.

### How much does Kango cost?

The app itself is free to use for booking rides. Prices for the transportation services vary depending on the type and duration of the service required. Specific pricing details are available when booking a ride.

### What areas does Kango serve?

Kango currently operates in several areas within California, including the SF Bay Area, Los Angeles (including San Fernando and San Gabriel Valleys), Modesto/Stockton/Merced, Oroville, Monterey, Salinas, Orange County, and San Diego. It also serves Phoenix, Tucson, and Casa Grande in Arizona.

### Can I schedule same-day rides with Kango?

Yes, Kango is unique in its ability to accept same-day ride requests without a specific cut-off time. However, booking at least 24 hours in advance is recommended for recurring rides or to ensure driver availability.

## Version history (last 5 releases)

### 6.3 — 2024-12-10

Bug fixes

### 6.2 — 2022-03-22

Minor bug fixes.

### 6.1 — 2022-02-17

Improved support for time zones
Improvements to notifications
Support for iPhone 13
Bug fixes

### 6.0 — 2020-12-17

Support for iPhone 12
Bug fixes
Parent-specific app updates
Removal of functionality for drivers

### 5.9 — 2020-04-30

Bug fixes
Stability improvements
COVID-19 service updates

## Apps similar to Kango

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [inDrive. Save on city rides](https://appshunter.io/ios/app/indrive-save-on-city-rides/id780125801) | 4.8 (390,012) | Free | Travel |
| [Bolt: Request a Ride](https://appshunter.io/ios/app/bolt-request-a-ride/id675033630) | 4.8 (176,048) | Free | Travel |
| [DiDi Rider: Affordable rides](https://appshunter.io/ios/app/didi-rider-affordable-rides/id1362398401) | 4.8 (30,706) | Free | Travel |
| [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,569,709) | Free | Travel |
| [EverDriven SafeRoute](https://appshunter.io/ios/app/everdriven-saferoute/id1624113083) | 2.7 (136) | Free | Travel |
| [EverDriven RideAware](https://appshunter.io/ios/app/everdriven-rideaware/id1565453288) | 3.1 (96) | Free | Travel |

## More apps by DoLightful Inc

- [Kango Driver](https://appshunter.io/ios/app/kango-driver/id1523167411)

All apps by DoLightful Inc: https://appshunter.io/developer/572895359

## Related topics

[kids united student](https://appshunter.io/ios/topics/kids-united-student)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
