# Kapi Hospital Tower 2 — user reviews > 18 indexed App Store user reviews of Kapi Hospital Tower 2 by Upjers GmbH, rated 1.62/5 from 21 ratings. - Source: https://appshunter.io/ios/app/kapi-hospital-tower-2/id1467348845/reviews - App overview in markdown: https://appshunter.io/ios/app/kapi-hospital-tower-2/id1467348845.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 16 ## Newest reviews (4 of 18) ### 1/5 — Ugh *2021-06-01* I’m taking this game off my phone. I read the reviews that said you guys were working on the crashes but it’s June and you said that back in April. I have already gotten to level 8 three times and it would crash and I’m right back to 7. No thank you. Games are suppose to distress you and this one will make a preacher want to cuss. Love the concept but you got to fix the crashes **Developer response:** Hello , we are sorry about the problems you have. Please contact us at https://help.upjers.com/en 💌 so we can help you directly. Thank you 🙂 ### 1/5 — Kapi tower 2 *2021-04-17* The game keeps crashing the game won't open **Developer response:** Hello 😊 We're sorry the game doesn't work as intended 😔 We're aware of these issues and are working to find a solution, however we rely on Apple's help to do so 🤝 Please get in touch with your support team and indicate your device model so we can try and pinpoint the cause of this issue: https://help.upjers.com Whatever you do, do not delete the app - this might result in the loss of your savegame. You can try to offload it, then reinstall it in the app settings of your device ⚙ And as always: be on the lookout for the next update which might fix this error. ### 1/5 — Bugged *2021-04-06, version 1.23.39* Game keeps kicking me off it’s annoying ### 1/5 — Unplayable *2021-03-29* Played for about a half a day, suddenly got some special power up kind of thing, didn’t get to read about it before the game crashed. Now it crashes at game loading and I cant even play anymore. Don’t waste your time. **Developer response:** Hi 👨‍⚕️ We're sorry that you have such problems with the game. :( Please contact our support staff directly, so we can help you as soon as possible! You'll find our support 🏥 at: https://support.upjers.com/en/ Best regards, upjers team ## Most critical reviews (10 lowest-rated) ### 1/5 — Game only loads up to 50% and then shuts off completely *2023-12-29* I’ve tried uninstalling installing the game I’ve already spent over $50 and now the game is crashing and cutting out now I won’t open whatsoever so I deleted it and re-downloaded restarted my iPhone yet the problem still is there now I don’t know what to do and how to get that money back. I do love the game, but I really do hate the crashing. **Developer response:** Thank you for your comment. Unfortunately, there are currently some issues with accessing the game from apple devices. Our developers are already working on a fix for this. We apologize for the inconveniences! ### 1/5 — not recommend *2023-12-09* need to change the brake time when see one only one person the doctor take breaks a lot why ???!!! it’s not cool game **Developer response:** We're sorry that you're having problems with the game 🥲 Please contact our game support directly for quick and professional help! You can find our support here ✉️https://support.upjers.com/en/ Best regards! ### 1/5 — Game down for a week *2023-01-06* Game starts then exits itself. Unplayable for over a week. **Developer response:** Hi 🙋 We're sorry that you have such problems with the game. :( Please contact our support staff directly, so we can help you as soon as possible! You'll find our support at: https://support.upjers.com/en/ Best regards, upjers team 🐾 ### 1/5 — Only got game for Dinosaur Park:Primeval Zoo *2022-05-29* I only got this game so I could get ammonites for Dinosaur Park: Primeval Zoo. I played it for a little while and I’m not really a fan of the game I don’t get the point of it and it lags a little bit, plus you have to wait quite awhile for the patients to be done. I’ve tried getting the reward twice now and it still won’t work, it’s worked for every other game on the reward page except this one. **Developer response:** Hello 🙋. It's a pity that you don't like the game 😢. We are sorry about the problems you have. Please contact us at https://help.upjers.com/en 💌 so we can help you directly. Thank you 🙂 ### 1/5 — Exit out *2021-09-20* I just bought and observation room and intensive unit only for the game to exit out. Then when I opened it back up the rooms I just bought are gone and the coins and elixir I used to buy them I didn’t get back. Developer if you are reading this plz reimburse my coins and elixir or add my rooms back cuz those elixirs are very hard to get **Developer response:** We are sorry to hear that the game crashed shortly after you made some purchases 😢😢😢 In case of sudden game crashes, any spent elixirs/coins should be automatically returned to your account after you have reopened the app. Please contact our friendly support team directly at https://help.upjers.com/en 💌. They can also check your account for any malfunctions. 💖👨‍🔬👩‍🔬 ### 1/5 — App won’t load *2021-09-08, version 1.37.6* Love this game but today it won’t load. Deleted app and reinstalled played a few mins and then closed down. Went to play again and then the app won’t open again. ### 1/5 — Expensive game *2021-09-01* In app purchase they cost is high play at the risk of your pockets!! **Developer response:** Thank you for your feedback ☺️ Please remember that the game is designed to be played over a long period of time. You don't have to buy anything, but it helps to progress faster. Our support can give you some tips on how to get free elixirs ✉️https://support.upjers.com/en/ Best wishes! 🤗 ### 1/5 — Unoriginal pay-to-play game *2021-07-18* You are constantly invited to buy their gems because you cannot get anywhere in the game without them. You don’t receive them as rewards from the game often enough to buy the extra waiting rooms or get anywhere in the game without pouring your money into it. What a shame. I miss flash games when you didn’t have to pay to advance in the game 🙄 **Developer response:** Hello 🤗 All our games can be played for free. You are not obligated to any payments by registering at our games. It is possible to purchase additional Premium Accounts and extra features. Generally, there is no need to pay for our games at all. Two thirds of our players play entirely for free, only a small amount of players actually use our payment services. All options that can be unlocked by spending real money can also be unlocked by other means. If you have any questions, please don't hesitate to contact us at https://support.upjers.com/en/ ### 1/5 — I just want my diamonds for downloading this for zoo 2 *2021-07-10* Didn’t really try it, but ya just want my diamonds **Developer response:** We would be happy if you try it and hope that it is more valuable for you than just a 1 star rating 😥 ### 1/5 — Bugged *2021-06-07, version 1.35.1* The game is fun but every time I get far the game just closes and I lose all my progress and have to do it all again… it’s really annoying!! ## Most praised reviews (4 highest-rated) ### 3/5 — can't play *2022-12-27* I can't join this game now. **Developer response:** We are very sorry about that 😅 Our developers will fix this as soon as possible 🤗 ### 3/5 — So sad *2021-10-19* I love this game but since yesterday every time I try to get on it crashes. I’m so upset. **Developer response:** Hi , we are really sorry about the problems you have. 😥 Please contact us at https://help.upjers.com/en so we can help you directly. Thank you 🌺 ### 2/5 — Game won’t load *2023-12-26, version 1.53.0* Love this game but now I can’t play as it won’t load ### 2/5 — Love the game.. hate the crashing *2021-03-07* Love the game, however every 5 mins the game crashes and shuts down and I lose the progress from the last 5mins. I’ve already spent money in the game and I would like to play it! 😣 **Developer response:** Hi 🙋‍♂️ We're sorry that you have such problems with the game. :( Please contact our support staff directly, so we can help you as soon as possible! You'll find our support at: https://support.upjers.com/en/ Best regards, upjers team 🐾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*