# Kaplan Schweser — user reviews > 119 indexed App Store user reviews of Kaplan Schweser by KU PACE, rated 1.80/5 from 36 ratings. - Source: https://appshunter.io/ios/app/kaplan-schweser/id1365731917/reviews - App overview in markdown: https://appshunter.io/ios/app/kaplan-schweser/id1365731917.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 25 ## What do users think of Kaplan Schweser? Overall sentiment: negative **Pros** - 📚 Quality course content and study materials - ⬇️ Ability to download videos for offline access - 📝 Q-Bank quiz functionality - ✅ Website version works reliably - 🎯 Comprehensive study resources when accessible **Cons** - 🐛 Frequent app crashes and freezes - ⏳ Extremely slow loading times - 📵 Content fails to load or display - 🔐 Persistent login issues and authentication failures - 📱 Poor iPad and landscape mode support - 🎥 Video playback problems (no sound, black screens, no captions) - 🔄 Lack of sync between app and website progress - 💾 Downloaded content doesn't persist or work offline - 🗂️ Poor navigation and disorganized video library - ⚡ Slow performance on weak connections - 🎯 Missing features available on website - 🔄 Requires login every time app opens - 📊 Q-Bank answer selection glitches **Commonly reported bugs** - App crashes on startup or when accessing notes - Black screen after login - Content fails to load or displays blank - Freezing when navigating between pages - Video download function non-functional - Downloaded videos cannot be watched offline - Video audio not working without headphones/Bluetooth - Video playback issues (black screens, no sound) - Q-Bank questions cannot be answered or answers cannot be changed - Q-Bank tables and graphs not displaying - Quiz progress not saving between sessions - Downloaded videos disappear after app closes - Unexpected error messages on login - App incompatible with iPad Air and iPad Pro - Landscape mode menu bar cannot be dismissed - Videos cut out when rotating device orientation - Video lectures not available for certain levels (Level 2, Level 3) - Audio notes missing for CFA Level 1 - Courses not displaying in app despite being purchased - App requires internet to view downloaded content list - Slow transitions and performance lag - Server outages during peak study times - Sync errors causing loss of quiz progress - Login credentials work on website but not app **Most requested features** - Dark mode/night mode for studying - Search function for videos - Organize videos by topic/category - Batch download multiple videos simultaneously - Persistent login/biometric authentication (Face ID/Touch ID) - Full iPad Pro optimization and support - Landscape mode support - Split-screen multitasking capability - Closed captions for video lessons - Sync quiz progress between app and website - Video rewind and fast-forward controls - Flashcard functionality in app - Offline access to written materials - Offline video playback without internet - Progress tracking and completion indicators - Select all topics feature for custom quizzes ## Newest reviews (19 of 119) ### 2/5 — App is Not Running Well *2024-12-12, version 5.0.1* Two Stars because the Q Bank is working, while everything else is not. ### 1/5 — App is horrible !! *2024-11-21, version 5.0.1* App is extremely slow. Most of the time, it does not render page. It does not show me the past completed activities either !! ### 1/5 — Very poor UI *2024-11-20* You can only download 1 video at a time and you cannot cue the downloads! The written material is not accessible offline Useless app **Developer response:** Thank you for your feedback and we're sorry for the unpleasant experience you had with our app. We are always looking to improve your experience. Download video limit and offline access are features we're currently working on for a future deployment. If you would like to share any additional feedback please contact us at online@kaplan.com. Tel: 1.888.325.5072 (US) or +1.608.779.8327 (Int'l). Thank you! ### 1/5 — Does not even have flashcard *2024-09-21, version 5.0.1* App is not seamless and does not even offer flashcard function for those who purchased it ### 1/5 — Terrible user experience *2024-01-29* Videos cannot be rewound or fast forwarded. When rotating between horizontal and vertical viewing, the video cuts out Inconsistent navigation pathways ### 1/5 — Doesn’t Work - Not Worth the $$$ *2024-01-13* Probably the worst user experience app I have had. Unfortunately courses are priced at $1000+ and app keeps crashing, restarting, freezing. On typical study day I spend 1 hour trouble shooting and 1.5 hour studying — which is very unfortunate. ### 1/5 — Can’t even read the books *2023-12-27* How hard is it to display a pdf of the book and contents? It’s 2024 nearly ### 1/5 — Could you please fix an issue? *2023-11-22, version 5.0.1* Qbank problems do not show tables and graphs. ### 1/5 — Why bother *2023-10-17* What’s the point of having an app that you can’t ready study materials on ### 2/5 — CFA User *2023-09-28* App is very slow. It does not allow for downloading and offline listening as well. Please improve. ### 1/5 — Bad *2023-08-21, version 5.0.1* You can download a video but you can’t watch it offline. What is the download for? ### 1/5 — Just access your course through the website *2023-07-15* Slow. Limited features. Awful user experience. ### 2/5 — It’s a start *2023-07-13* I have multiple courses that I am signed up for but only 1 shows up. I hope the app gets better. It’s a start at least ### 1/5 — Crashing *2023-05-01, version 5.0.0* App crashes a lot, sometimes it doesn’t even open up. ### 1/5 — Doesn’t work on iPad *2023-04-24, version 5.0.0* I used this app all the time on my iPhone, and whilst it’s flawed, it does the job and is very useful to students like me who work full time and spend a lot of time on the train (you can download videos which is just excellent). That being said, the iPad version simply doesn’t open on my brand new iPad Air and hasn’t done despite a number of updates being deployed. ### 1/5 — App never loads *2023-03-13* The app never loads. I sign in and get a black screen and nothing ever loads. ### 1/5 — Unuseable *2023-02-24* When I open the app, it only shows a black screen. If I uninstall and reinstall, it shows the log in page, but after logging in it goes to a black screen ### 1/5 — Won’t open after update *2023-02-18* Won’t open at all. Totally nonfunctional ### 1/5 — Landscape mode *2023-01-18* Why can I not use the app in landscape mode? ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-04-08* The content won’t load. It just freeze when you try to pull up a page. ### 1/5 — Features on Webpage, Not even on App *2026-03-24* I was going to use the app to listen to the CFA level 1 audio, but that seems to be not even an option. Now I have to manually lig in through my phone to get to it. Along with other features missing this is grave oversight. ### 1/5 — Minimal functionality *2026-01-04* Can’t access any study materials. Basically no value in this app other then the study calendar ### 1/5 — Useless support *2025-10-16, version 5.0.1* The app is so antiquated, every transition is slow, video download takes forever and stops the moment you change the screen. Support is useless, telling me I should use their website instead of their app. Ridiculous. ### 1/5 — App content doesn’t load. *2025-08-08, version 5.0.1* Was really hoping to be able to study on the go with the app but the content for the reading materials do not load. Quite disappointing as this was a key feature why I signed up for Kaplan CAIA! ### 1/5 — Frequent freezes & cumbersome navigation *2025-07-07, version 5.0.1* App freezes a lot, especially when trying to use downloaded videos (eg while traveling) ### 1/5 — The app is super slow and none of my readings will load. *2025-06-07* I click a button and the app freeze for 5 to 10 seconds for any action happens. My required readings will never load. This is all after opening and closing the app multiple times messing around with the VPN’s installing reinstalling, etc. Better to just use the online system with which I’ve had no issues. They say this app is in development, but a lot of these reviews are six years old and it still doesn’t work. ### 1/5 — App Unusable *2025-02-25, version 5.0.1* Great course and so is the content. However, the app is virtually unusable. Doesn’t load the content and often just glitches out. Wish it was better. ### 1/5 — Audio notes *2025-01-22* CFA level 1 audio notes are not available ### 1/5 — No CC in video lessons on the App *2024-12-11, version 5.0.1* Why are there NO CLOSED CAPTIONS in the video lessons on the App if they are available on the website? ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2022-09-14* One enhancement request: can you add a night mode viewing feature to turn the background black? Most people study at night and this will help with sleeping after studying. ### 5/5 — Well done! Much better!! (1/1/2021) *2021-01-06, version 1.1.318* When I first downloaded this app, it was awful. They have updated it recently to have all the videos organized by book, allow you to take practice quizzes and create custom quizzes, and read fully through the online books. 5 stars for a drastic improvement. ### 5/5 — CFA level 1 *2020-09-01, version 1.1.312* Easy to use and covers basic info with notes, flash cards and Q-banks. Great for on the go study. ### 5/5 — Brilliant *2019-04-11, version 1.1.267.267* I can download lectures, read notes and access quizzes. This is great! ### 4/5 — Can be better but does the job well! *2022-08-13, version 3.1.0* Improvement in some parts of ux design can be done but overall does the job ### 4/5 — Has its flaws, but very useful nonetheless. *2021-09-28, version 2.1.0* Being able to revise whilst cooking or showering is a massive plus regardless of accessibility issues and general freezing when connection is weak/ down. Some of the videos admittedly aren’t great, but that’s not an app issue. Worth downloading and giving a go if you’re pressed for time, freeing up more time to spend with loved ones or just to waste writing reviews on an app you’ve downloaded. ### 4/5 — Log-in *2018-11-11, version 1.0.234* The app is good but I hate how I have to log in manually every time ### 3/5 — Laggy; takes forever to load *2024-12-26, version 5.0.1* I’d have to refresh and try at least 5 times to get the text to load. Highly inconvenient when the whole point of a phone app is to streamline your ability to receive the information straight away. Not ideal for studying. ### 3/5 — A pain to use *2021-10-06, version 2.1.0* Good quality content - but lots of little glitches like: downloads randomly disappearing and not loading all videos in a list. ### 3/5 — App and website both don’t work *2021-06-08, version 1.1.323.323* I can understand tech issues but you have had these issues on your website and app for close to 3 weeks now. The course does cost a lot of money and the fact that you don’t have the infrastructure support after paying premium pricing is disappointing and unacceptable How long is it going to take to fix it once and for all?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*