# Kaplan360 — user reviews

> 42 indexed App Store user reviews of Kaplan360 by Kaplan Singapore, rated 2.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/kaplan360/id1184821604/reviews
- App overview in markdown: https://appshunter.io/ios/app/kaplan360/id1184821604.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (16 of 42)

### 2/5 — Mark As read option

*2024-07-14, version 3.2.0*

pls give a mark all inbox as read option. so annoying to see the notification everytime.

### 2/5 — Badge doesn’t go away

*2023-07-03, version 2.2.0*

There’s always 1 badge even though there’s no unread notification. It’s been like this since I installed it. Please help to rectify. Thanks!

### 1/5 — Doesn’t work :(

*2022-05-09, version 2.0.2*

Needed this app but it really wont load, even after reinstalling and all

### 1/5 — 纯纯的废物应用

*2022-05-03, version 2.0.2*

这个啥b app不知道为什么每过一段时间会登出账号，重新登陆密码永远是错的，每次都要他吗forgot password。现在SGT早上六点，我
TM昨天下午才用它看课表，半夜我想再确认一下时间，结果这个脑残应用就把我的账号登出了，我只能forgot password，结果告诉我更改密码超时或者valid不让我改了，现在登不进去了，课表都不让我看是吧沙比学校我奶奶来都比你们的程序员厉害真的是纯纯的fw除了会赚尼玛大陆人的钱还会干什么

### 1/5 — Unable to access

*2021-08-25, version 2.0.1*

I’m unable to access to the portal (username and password are enter correctly).

### 1/5 — App not working at all

*2021-04-19, version 1.1.0*

Tried to apply leave but the app not working at all. Filled up everything and click submit button, but can’t send out anything. Trying to change the password but the app start to blinking.

### 1/5 — Unable to login

*2021-03-30, version 1.1.0*

Hello, last time (probably in 2019) I can always access the app without any issues but during 2020 the app always auto log out, every day i want to check my class I have to constantly log in! Very frustrating! Please fix this issue

### 1/5 — horrible

*2021-03-17, version 1.1.0*

Horrendous app... it does not only look horrible but it is also not user friendly. Do something about it Kaplan... you take so much money from the school fees, come on do something about this stupid app. I cannot even upload my MC in the stupid portal... but yet you guys keep sending me email to upload my MC... stupid or what?

### 1/5 — Kept getting logged out

*2019-01-20, version 1.1.0*

God damn!!!!! Why I kept getting logged out from the apps every time? I always need to log in every time I want to check my class!!!!! It’s getting annoying to always typing CT no. again and again! :(

### 1/5 — Speechless

*2019-01-07, version 1.1.0*

Previously kept requiring to log in. Today couldn't even log in cos it said server issue 🙄

### 1/5 — Doesn't work

*2019-01-06, version 1.1.0*

It doesn't work... Any fix?

### 1/5 — I can’t even log in

*2019-01-05, version 1.1.0*

Idk what’s happening but it’s so frustrating that I can’t even log in

### 2/5 — Outdated

*2018-11-05, version 1.1.0*

Can someone please update the app . It looks horrible on new phones. The iPhone X came out last year and this app still doesn’t have the right resolution . FIX IT please thank you :)

### 1/5 — Unrealiable and useless

*2018-10-10, version 1.1.0*

Execution for this app is very very poor. 
1. It makes no sense to request us to enter CT number and you like us to include CT in it. (please simplify to only enter numeric because everyone is on CT!) unlike IC where there’re S or F! *roll eyes*
2. The app should auto log in after the 1st log in. If you’re pitching to us that we don’t have to remember this kaplan ID and only our UNI ID, then please execute as your pith 
3. Log in error. ALWAYS AND ALL THE TIME. 
4. No timetable in this useless app. I still need to refer to email to extract time table. 
5. I find NO USE of this app other than checking classroom. We can get that online with less hassle!

### 1/5 — Irritating and repetitive log-in requests

*2018-05-11, version 1.1.0*

I really hate the prospect of having to check my account no. and logging in upon every single use. What’s more, the password become invalid every now and then and I have to continually reset it though my email. Frankly all these problems have demolished my trust the reliability of this app. I am better off checking the schedule website for class info and email about news in the future....

### 1/5 — Forced log out

*2018-01-29, version 1.1.0*

Encouraged student to use this app but this app is faulty? Keep forced log out whenever i closed the app. Kindly fix the bug please

## Most critical reviews (10 lowest-rated)

### 1/5 — Unexpected error

*2025-11-15, version 3.6.0*

Cannot login app. Cannot excess timetable. Cannot attend class. Reason valid enough to skip class?

### 1/5 — Review

*2025-11-03, version 3.6.0*

Untitled review

### 1/5 — not good！

*2025-10-01, version 3.3.1*

it s u c k s.

### 1/5 — Improve it

*2025-09-11, version 3.5.0*

Make Kaplan 360 app to have a notification function that alerts students 3 hours before their lesson, with an option to enable or disable the alarm.

### 1/5 — Forced updates = instant 1 star.

*2025-07-10*

The layout is decent, and the interface is mostly tolerable.

The notification/message text is gray on black, which is absolutely horrific to read. The only white text in said notifications are highlighted in yellow, so that ends up being equally unreadable.

My biggest peeve, even above poor readability is forced updates. I was perfectly fine dealing with the lack of visible and properly readable text, but the forced update garbage crossed the line. 

I guess, if for whatever reason they push the minimum is revision beyond that of the os version that I’m using, I’ll no longer be able to use this for anything.
I suppose that’s the institution’s problem though.

### 1/5 — Scanning Issues and Operational Challenges

*2025-07-09, version 3.3.1*

The application cannot run properly; it shows exception errors, and the scanning function is unable to access the camera even though I have already allowed access, It is completely blacked out.

### 1/5 — low ios

*2025-05-18, version 3.3.1*

Hi, I’m facing an issue with the Kaplan360 app. I’m using iPhone with iOS 18.4.1. My account works perfectly fine on my iPad and computer, but it does not work on my iPhone. I have reinstalled the app many times, and I’ve confirmed that network access and permissions are all fine.

This might be either an iOS compatibility issue or something related to device-specific settings. Could you please help check if my device is somehow blocked or unsupported by the current version of the app?

### 1/5 — Annoying Badge

*2023-11-01, version 3.0.0*

There is always a 1 badge on the app icon even if there is no notification inside. It is confusing to see if it really needs your attention or not.

### 1/5 — Very buggy app

*2023-10-20, version 2.2.0*

Have to use this for leave application and it keeps freezing when I try to fill out the form.

### 1/5 — Why make an app that hardly works?

*2022-10-19, version 2.1.1*

I keep having to uninstall and reinstall the app, change my password several times but still have issues logging in. It was better when we used to log in only with CT number and relevant password; why change that and make it difficult for students?

## Most praised reviews (10 highest-rated)

### 5/5 — Easy of usage..

*2017-02-28, version 1.0.2*

Easy to use. Nice personalize classroom schedule!

### 5/5 — Cool but

*2017-01-08, version 1.0.1*

The quote of the day , isn't quote of the day, more like The quote of the every time you refresh.

Other than that, it's easy to use :)

### 5/5 — Excellent app

*2016-12-22, version 1.0.0*

Like the personal schedule

### 4/5 — Great app but

*2025-07-25, version 3.4.0*

1) App keep logging me out, with the Error “Exception: Profile not found’

2) Inbox couldn’t select multiple messages in one go

### 4/5 — It’s an ok app

*2024-03-15, version 3.0.0*

I have no issues logging in with the Kaplan app. It’s functional and works well for what it does. No problems uploading documents for medical leaves. Would be an improvement if we can see classes for the month instead of that week’s. And allow push notifications for registered classes by default.

### 4/5 — Room for improvement.

*2017-01-20, version 1.0.1*

Easy to use. Would be better if the modules were provided as well on the particular date of class.

### 3/5 — Review

*2020-04-14, version 1.1.0*

Dear Dev,

Kindly include a function where users could mark all notifications as read.

In light of the CB measure, the app got filled with too many notifications to keep up with, and it’s extremely unproductive and tedious to open up each notifications to clear the count counter.

Thank you for your time to look into this.

### 3/5 — App error

*2017-11-28, version 1.1.0*

Cannot load classroom details and notification.

I am able to see my profile details

### 3/5 — Cannot get class notifications

*2017-08-30, version 1.1.0*

Cannot view 5-day class details and notifications

### 2/5 — App won’t load

*2024-10-28, version 3.2.0*

All my information is correct but I’ve been unable to login to submit my medical leaves.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*
