# KaptureCX Lite — Empower agents for top CX

> Empower agents for top CX (iPhone/iPad app by Vikas Garg.)

- Source: https://appshunter.io/ios/app/kapturecx-lite/id6738121799 (this page in markdown: same URL + `.md`)
- Developer: [Vikas Garg](https://appshunter.io/developer/787259715)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 50 MB
- Languages: English, German, Indonesian, Japanese, Korean, Malay, Portuguese, Spanish, Thai, Vietnamese
- Released: 2024-12-05
- Data updated: 2025-12-07
- User reviews in markdown: https://appshunter.io/ios/app/kapturecx-lite/id6738121799/reviews.md

## What is KaptureCX Lite?

KaptureCX Lite for Field Engineers 
Empower field engineers to provide exceptional customer experiences by equipping them with KaptureCX Lite. Elevate first-visit resolution by providing crucial information such as comprehensive ticket and product details, complete customer profiles, spare parts visibility, and more. Tailored for field engineers, KaptureCX Lite boasts an intuitive interface for seamless navigation and delivers real-time notifications to ensure field agents stay informed and agile.
Win Customer Over with Features Like: 


SLA for field technicians 
Sell AMC on-the-go
On-field manual download for the guidance towards next steps 
One-tap attendance management 
Geo-fencing visibility   
Real-time image update 
Technician route optimizer 
Auto Happy/Sad code generator


## Version history (last 5 releases)

### 1.0.8 — 2025-06-05

App Enhancement with bottom tab and group chat.

### 1.0.7 — 2025-04-24

General enhancement

### 1.0.6 — 2025-04-23

Enhancements and bug fix

### 1.5 — 2025-03-24

App Enhancements.

### 1.4 — 2025-03-11

Enhancements and bug fixes

## More apps by Vikas Garg

- [Kapture Mobile CRM](https://appshunter.io/ios/app/kapture-mobile-crm/id1117253044)
- [Kapture Frontline](https://appshunter.io/ios/app/kapture-frontline/id6450538492)
- [Kapture Support](https://appshunter.io/ios/app/kapture-support/id6475958653)
- [Kapture Next](https://appshunter.io/ios/app/kapture-next/id6740624007)

All apps by Vikas Garg: https://appshunter.io/developer/787259715

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-12-07.*