# KARE Heroes — user reviews

> 128 indexed App Store user reviews of KARE Heroes by Kare Technologies LLC, rated 4.30/5 from 1,310 ratings.

- Source: https://appshunter.io/ios/app/kare-heroes/id1481712754/reviews
- App overview in markdown: https://appshunter.io/ios/app/kare-heroes/id1481712754.md
- Rating breakdown: 5★ 994 · 4★ 56 · 3★ 44 · 2★ 30 · 1★ 186

## What do users think of KARE Heroes?

Overall sentiment: neutral

**Pros**

- 👍 Flexible schedule
- 💰 Good pay and bonuses
- ⚡ Fast and easy to use
- 🤝 Helpful and responsive support
- 🌟 Great community and work experience

**Cons**

- 🔍 Lack of available shifts in some areas
- 🕰️ Lengthy onboarding process
- 🤔 Confusing rating system for payouts
- 🚫 Strict policies leading to suspensions
- 📱 App issues like freezing and logging out

**Commonly reported bugs**

- Inconsistent app performance and crashes
- Issues with account creation and login
- Unreliable notifications and shift updates

**Most requested features**

- Improve shift search and filtering options
- Provide more transparency on facility ratings
- Offer instant pay option instead of next-day
- Enhance in-app communication and support

## Newest reviews (18 of 128)

### 2/5 — Issues loading shifts

*2026-04-21, version 2.5.1*

The staffing agency itself is pretty good but sometimes I go hours at a time without being able to browse shifts the app itself sucks

### 2/5 — I truly hate this app

*2026-04-09, version 2.4.8*

Been 4-5 months, I’ve only been accepted for 3 job assignments. I’ve tried different states, counties and never selected. Except for holidays, you would’ve thought people would be willing to work with someone if said someone was willing to work a holiday. Especially when half your staff called out. Good luck to whoever decide to download this and work for Kare. Just don’t quit your day job! I only gave them a 2 because a 1 star review is just mean.

### 3/5 — I don’t get it.

*2025-12-17, version 2.3.2*

I don’t see how people get work from here, I haven’t had an experience to say it’s good or bad. I get a notification about a job, I apply for it. Instantly “this shift has been canceled”. Now it’s another hero has been selected. Then I get a call asking me about not working and they’ve noticed I haven’t picked up any shifts. Should ask the facilities that question.

### 3/5 — Great app/great community

*2025-10-20, version 2.0.9*

I Updated the app five days ago and now I’m not getting any messages on time, there is a delay/lag issue. Please fix asap

### 1/5 — CNA

*2025-09-23, version 2.0.0*

I don’t like how, if your in an emergency with proof Kare doesn’t care ! I almost lost my life on highway 85, police report, hospital records Kare still suspended my account. Consequently I was working with another RN, she was pregnant during the shift, her water broke and 911 was called Kare still suspended her account, this is a selfless company that only cares about their contracted buildings and where the pet peeves that help this organization make money ! This is my only dislike for the company ! They don’t back you on nothing but they consider you a here at their convenience!

### 2/5 — Low pay

*2025-09-17, version 2.0.0*

The lowest paying agency I’ve ever tried to work for. Better off working prn at a facility. Hardly any shifts and when applying for one you have 20 others you’re competing with to get the job. Sometimes the app will lock you completely out for absolutely no reason.

### 1/5 — Terrible app

*2025-08-22, version 1.5.46*

I’ve been working with them for quite some times and they suspended my account for because my doctor pulled me out of work for a few weeks. I provided all documentations even doctors notes and they still suspended my account. I took it to higher level. I will keep you posted.

### 1/5 — Scam

*2025-07-12, version 1.5.46*

Scam 
Period
Report them wherever/whenever it matters

### 1/5 — They never answer the phone

*2025-06-23, version 1.5.46*

They never answer the phone. I sat on the phone for 30 minutes while it told me how many people were ahead of me. Once it was my turn no one answered and sent me to voicemail

### 1/5 — Horrible

*2025-05-01, version 1.5.45*

Shows nothing in my area. All things are out of state!

### 1/5 — Glitchy

*2025-04-04, version 1.5.45*

I am just trying to submit my documents in the signup process and this app is horrible! Constant error codes when I try to upload my valid BLS form. Immediately giving up on it because there is no way this is worth the headache.  Very disappointing.

### 1/5 — Just Don’t

*2025-04-02, version 1.5.45*

If I could give 0 stars I would. This company doesn’t Kare about you at all or that life happens. Facilities will DNR you for speaking up and out about certain things and yet this company don’t Kare at all. Being suspended all because life happens due to personal issues and having to cancel last minute I’ve had to do several times. Don’t waste your time on this clown of a company.

### 3/5 — App is out of date

*2025-03-29, version 1.5.45*

Please update the app to make it more user friendly.

### 1/5 — Trash nothing available

*2025-03-05, version 1.5.44*

Live in one of the major cities in the United States.  You’d think they’d have shifts available across the Chicagoland area. They didn’t have one shift available.  Do not download and definitely don’t pay for it

### 1/5 — Need a license to use

*2025-02-05, version 1.5.44*

Why does the description for the app not mention that you need some type of skilled nursing facility license in order to sign up? You enter all the profile information including a photo only to find out you need a license. The description the app made it sound like you can just pick up work helping seniors. Waste of time

### 1/5 — Not Worth It

*2025-01-05, version 1.5.43*

I wouldn’t waste my time working for KARE. The pay is low and they do not “CARE” if you have any emergencies occurring, no matter what it is. Save yourself the headache.

### 1/5 — Terrible service

*2024-12-22, version 1.5.43*

Downloaded the app while job searching and once I got a full time position I went back into the app to find out I’ve lost my status to be able to pick up shifts. Called 3 times trying to restore my status as a “kare hero” and got no help. Apps like this for healthcare workers should aim towards being convenient instead of a hassle. Not worth the effort.

### 2/5 — Background

*2024-11-28, version 1.5.42*

Ran my background twice just to deny me then said I carried an invalid TX RN license. TRASH

## Most critical reviews (10 lowest-rated)

### 1/5 — The app sucks

*2026-05-24, version 2.6.0*

The whole rating system doesn’t even make sense. You get a 4-5 star and your score still goes down, it doesn’t even affect you getting shifts. It doesn’t matter if you’re the first one to book the shift you have to be selected which is dumb. I truly only use the app if I have a bill coming up. Don’t rely on it. You will get one shift a month 2 maybe and 3 if you’re lucky. Also the app logs you out for no reason.

### 1/5 — Too many Hassles!

*2026-04-12, version 2.4.8*

No support 24/7!! Have to wait until certain times to get ANY help at all! So youre stuck! Sent my renewed RN license in uploaded documents and its been TWO MONTHS now and its still being reviewed!! Unable to pick up shifts! They RARELY even have shifts! There is no immediate pay like they say! Go to Clipboard! You get 24/7 support and IMMEDIATE pay as promised and way more shifts that you dont have to “apply” for and and sit and wait to see if youre the one 🙄

### 1/5 — Ok app

*2026-03-27, version 2.4.8*

They pose to be worldwide but don’t have certain states you can work in or thatConvenience move for Maryland to Florida and they don’t have no facilities so I can’t pick up shifts if I wanted to and I’ve been with kare for six years

### 1/5 — Waste of time.

*2026-02-13, version 2.4.4*

This app sucks. The recruiters suck. Your rules are dumb. If my nursing license or bls lincense aren’t expired until the end of the month then I should be able to work until then like any other place. What is the difference? Been issue after issue with this app since the first day.

### 1/5 — Unprofessional and retaliatory

*2026-02-13, version 2.4.4*

Kare is unprofessional and retaliates against their own caregivers. They do not advocate for them when things go awry. There are better staffing platforms.

### 1/5 — Cna

*2026-02-09, version 2.4.4*

This place usually only has one facility if you make a mistake and accept a shift they will suspend you. I’ve been with this company for over 3 years. Trust me it’s not worth your time.

### 1/5 — Horrible app

*2026-01-13, version 2.4.1*

The app never shows any shifts even if a notification appears. Sometimes if I click on the ref number it’ll show the shift but not the facility or any pertinent info.

### 1/5 — Can’t sign up

*2025-12-16, version 2.3.2*

Couldn’t complete sign up said my phone number couldn’t be validated although I received a verification code.

### 1/5 — Frustrated

*2025-10-31, version 2.2.0*

Terrible

### 1/5 — New update

*2025-09-30, version 2.0.3*

Please fix the app the new set up is horrible

## Most praised reviews (10 highest-rated)

### 5/5 — Qmap

*2025-10-08, version 2.0.5*

Very good app

### 5/5 — Great update!

*2025-09-18, version 2.0.0*

The update is much more of a modern look and feel and lets me control what shifts I see.

### 5/5 — Rn

*2024-09-19, version 1.5.36*

Amazing app to work for as a RN

### 5/5 — Love Journey

*2024-09-19, version 1.5.36*

I have been a KARE hero since October of 2022. I have  enjoyed my time and I have meet a lot of great people. Thanks for this great experience!

### 5/5 — Kare Review

*2024-09-19, version 1.5.36*

Kare is such a great app for those within the healthcare field who want to gain additional skills and increase their knowledge within the healthcare field. Without Kare I would not be able to know the right place to work and know how good of a people person I am and how much impact I can make on the elderly. I now know more of what I am capable of.

### 5/5 — Great place to work

*2024-09-19, version 1.5.36*

I've been with Kare  for four years. And i love the freedom that comes with agency.

### 5/5 — Kare Review

*2024-09-19, version 1.5.36*

This is a very reliable and convenient app! I never have any trouble while using this and I 100% recommend this to all the other healthcare employees!

### 5/5 — Kare cares

*2024-09-19, version 1.5.36*

Kare is amazing if you want to create your own schedule and meet amazing individuals!!!

### 5/5 — Kare app

*2024-09-19, version 1.5.36*

I love this app. It is very convenient and easy to navigate ! Would recommend. 10/10.

### 5/5 — Kare

*2024-09-19, version 1.5.36*

To the Kare App. I Sonia R. Thank you greatly for your support, I have been able to assist residents with their needs in the most pleasurable care posible. You have given me the opportunity to be of service in diferentes facilities and thanks to you it has gotten me out of some debt. I am greatly appreciative to you always.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
