# Kari — user reviews > 41 indexed App Store user reviews of Kari by Red Ride Inc., rated 1.70/5 from 12 ratings. - Source: https://appshunter.io/ios/app/kari/id1580799019/reviews - App overview in markdown: https://appshunter.io/ios/app/kari/id1580799019.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 10 ## Newest reviews (12 of 41) ### 3/5 — Decent service, Bad UX *2026-02-23* Horrible user experience. Hard to make sure you entered the right address and just very unintuitive. That aside, the service is decent ### 1/5 — Wow *2024-09-25* $60 for a 15 minute drive. Little ridiculous. Can get an Uber out west to do twice the distance for half the price. Rather get gouged by a cab than knowingly get screwed. **Developer response:** Hey Garbage Man 316! This sounds like something that should be reviewed. Please reach out to support@meetkari.com. ### 1/5 — App is glitchy *2024-09-07* Trying to order a ride I keep getting prompted to turn on my location services for the app, but they are already on. I am unable to manually enter an address. No way to call a car on the app with it glitching this badly **Developer response:** Please make sure you are using the most up to date iOS and enable location setting via your phone settings in case you previously set them to be disabled. We do not offer phone booking, only through the app for the safety of passengers and drivers. ### 1/5 — Do not use *2024-08-19* This is a total scam. I would not recommend to anyone. There is no drivers, and when you go to cancel they will still take your money even though they have no drivers. They will try to claim they have drivers, but they absolutely do not. **Developer response:** Sorry you are having trouble using the app. Anytime you have been charged and no drivers are online (which is impossible as funds are released right away if there are no drivers available) you should reach out to support. ### 1/5 — Incredibly poor customer service and smart! drivers *2024-07-01* For my trip to airport, I booked an SUV but received a Honda Civic that couldn’t accommodate my luggage. Despite messaging the driver beforehand to confirm, he arrived unprepared and advised me to cancel without informing me of the full charge. Additionally, the driver advised! me to leave one of my three suitcases behind, which was a joke. Customer service insisted I booked a regular car and offered only a partial refund, despite the proof of my communication with the driver. Immature communication with the customer service representative provided no help at all. This experience was unacceptable. ### 1/5 — Oh god *2024-05-26* Still waiting on a verification text. **Developer response:** If you are not receiving verification codes please reach out to support@meetkari.com. ### 1/5 — Bad experience *2024-05-22* Bad experience **Developer response:** Hey Sukhwinder, sorry you felt you had a bad experience. We’d like to hear about what went wrong. Please email support@meetkari.com. ### 1/5 — Poor costumer service *2024-03-04* Riding a Kari is not an issue to me. How long to wait never upset me. But resolving an issue is more concerned. They don't have costumer service to help to solve any problem. Contact support team is poor. Chat message is not working saying 30 minutes to respond but nothing. Changing the payment status every time booking. When giving a token of appreciation makes to have an outstanding balance that leaves not possible to book for the next ride. ### 1/5 — Worst Owner EVER *2024-02-08* I used their services every other day and sometimes even twice a day. I only had issues two times ever since I’m using this app which is definitely more than a year, I contacted the so called arrogant “customer service” which is handled by a person/egoistic owner “LEN”, he instead of understanding or just accepting a feedback, not only down talked to me but also passed such hateful/mean comments. ### 1/5 — Uber, but worse *2024-01-02, version 4.0.21* I’ve only ever tried to use this twice, and both times I was given no options for a ride from downtown Charlottetown to Brackley. It’s a shame we can’t just have Uber here, since it actually works when you need it. ### 1/5 — Кари помойка *2023-12-01* Дальше номера не пускает ### 2/5 — I’m not impressed *2023-08-15, version 4.0.18* First of all, why can’t you just use a service that is available worldwide? Like Uber of Lyft? Why are you making me download, install, and set up a new app and user account? After verifying my phone number and email, the app timed out when I went to find my credit card. I tried to restart the process and got stuck in a never ending captcha loop. After submitting four or five captcha tries I gave up. I’ll call a cab instead. ## Most critical reviews (10 lowest-rated) ### 1/5 — Не работают *2026-04-26* Не работающие приложение ### 1/5 — Do not work *2026-03-23* Can’t register ### 1/5 — Terrible company, terrible service, bad management. *2026-02-18, version 5.0.9* Overall, a bad company with bad management that have no care in the world. It's truly a shame what they're doing, and I'm glad other companies are starting to take over. Kari needs new management. ### 1/5 — Can’t add payment method *2025-09-09* The app glitches doesn’t let me enter any payment information ### 1/5 — Не смогла зарегистрироваться *2025-08-16* Ввела свой номер телефона, но не идет дальше. Пишет, мол, свяжитесь с поддержкой Кари. Как связаться - без понятия 🤷‍♀️ ### 1/5 — Unprofessional Support and Drivers *2025-07-19* This app feels like it’s managed by kids. I booked a ride, and the driver, who was also delivering for DoorDash, was just 2 minutes away, but made me wait over 25 minutes while he completed a food delivery first. I reported the issue, but got no help until I mentioned legal action. Only then did they refund me. Weeks later, I tried to use the app again, only to find out I’d been blocked lol. This level of emotional and unprofessional behavior is unacceptable for a company handling transportation. ### 1/5 — Watch out for unauthorized charges! *2025-06-13* The immigrant driver (mine was Arshdeep in Charlottetown) charged me an unauthorized tip of $5 over a month after the ride. What a scam artist and the company allows him to do this. Crazy. ### 1/5 — Terrible geolocation *2025-06-08* My car arrived 300m away from my location pickup, and dropped me off about 300m away from my destination. The geolocation and address system just doesn’t work. That’s unfortunate for a unique monopoly in PEI. Uber may have its monopolistic issues, but at least it works. ### 1/5 — . *2025-01-02* Make sure you don’t make a booking by accident because you will get charged and they won’t refund you. **Developer response:** When making a booking and cancelling quickly always reach out to support@meetkari.com so we can refund the charge. To review our cancellation policy view our terms on our website and in the app. ### 1/5 — Horrible Customer Support *2024-12-23* The lack of basic customer service etiquette. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service, great app *2025-09-10* Very pleased with this ride service. The app always works well, and the drivers are always polite and accommodating. ### 5/5 — Best Service *2024-08-22* We use Kari regularly and they have the best drivers. The app is reliable and easy to use. Support got back to me within a day to help with a problem. 100% recommend to anyone needing transportation in Charlottetown. ### 5/5 — Trust-worthy, reliable service *2024-01-14* I had to use a Kari last weekend because my boyfriends car, unfortunately, got towed downtown. We booked a Kari up to Shaws towing, and in the chaos, I accidentally left my wallet in the car. I got a text from Len Currie, the owner, the next day. Thankfully, I got reunited with my wallet, with my drivers, Palwinder, and Len’s help. Thank you so much for the dependable service and trust worthy drivers ! ### 5/5 — Active KARI user *2024-01-04* The Kari service on PEI has always been incredible. I use it at least once a month, I know exactly when my driver will show up, I know what they are driving, and I can communicate with them before they arrive. All the drivers I have had are very friendly and professional as well. Highly recommend over using traditional Taxi services. ### 5/5 — Amazing Service for PEI *2024-01-04, version 4.0.21* This is exactly what PEI needed, and a great way to support a local Island business. Amazing service, clean cars, cheaper than taxi’s and also saves hours waiting for a cab downtown in the early hours on weekends ### 5/5 — Awesome Service and App *2024-01-04, version 4.0.21* Love using Kari on PEI. Drivers are super polite and the prices are great. ### 5/5 — Great experiences *2024-01-04, version 4.0.21* Always have enjoyed my experiences with Kari and the drivers/service I've had. ### 5/5 — A great way around Charlottetown *2023-08-01* I don’t know why there are so many bad reviews, I had a great experience getting to the airport from Charlottetown. It was cheaper than a cab. Not sure about other areas but works great in Charlottetown ### 5/5 — Very convenient *2023-05-09, version 4.0.13* Driver arrived super fast ! And much cheaper than a cab ! Loved my experience of catching a Kari driver in a timely and efficient manner. ### 5/5 — Nice surprise for PEI!!! *2022-09-05, version 3.5.36* Driver arrived within 5 mins and is professional and cheaper then other taxi companies, highly recommended! Wish I knew about this service earlier, could do better job at advertisement. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*