# Karwa Journey Planner

> Public bus journey planner with network maps and smart card management. (iPhone/iPad app by Mowasalat, co..)

- Source: https://appshunter.io/ios/app/karwa-journey-planner/id1371425483 (this page in markdown: same URL + `.md`)
- Developer: [Mowasalat, co.](https://appshunter.io/developer/1371425482)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 494 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 31 MB
- Languages: American English
- Released: 2018-04-28
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/karwa-journey-planner/id1371425483/reviews.md

## What is Karwa Journey Planner?

Using the public bus is made easier with Karwa Journey Planner App, plan your trip, view bus network, manage your smart card, and much more...

## Key features

- Trip planning
- Bus network view
- Smart card management
- Public transport navigation

## What do users think of Karwa Journey Planner?

Overall sentiment: negative

**Pros**

- 👍 Useful for planning journeys
- 👍 Good for tracking bus timing
- 👍 Convenient for planning
- 👍 Helpful for planning journeys
- 👍 Very helpful
- 👍 Good service
- 👍 User friendly app
- 👍 User Friendly app
- 👍 Excellent service
- 👍 Good
- 👍 User friendly
- 👍 Functional & Accurate
- 👍 Good

**Cons**

- 🐛 Payment failed, money lost
- 🐛 Terrible UX, QR code issues
- 🐛 Amount not credited
- 🐛 Bad customer service
- 🐛 Location/GPS not working
- 🐛 Cash gone, money not on card
- 🐛 No buses to certain areas
- 🐛 Error in recharge payment
- 🐛 Always ERROR on sign in
- 🐛 Crashing on iOS
- 🐛 App doesn't open on iPhone
- 🐛 Password incorrect error
- 🐛 Login issues, OTP wrong
- 🐛 Cannot purchase rechargeable E Ticket
- 🐛 E-TICKET SCAN errors
- 🐛 Reinstall needed to log-in
- 🐛 Auto logout, login not working
- 🐛 Lots of bugs, QR code deleted
- 🐛 Login issues, slow to work
- 🐛 App not opening, QR code not showing
- 🐛 Login gamble, not reliable
- 🐛 Login doesn't work, SMS not sent
- 🐛 Bad experience with drivers and app
- 🐛 Online recharge not reflecting
- 🐛 Not user friendly, difficult to use
- 🐛 Bus timings wrong in app
- 🐛 Buses not seen on app
- 🐛 Worst app ever
- 🐛 Real-time bus movement not showing
- 🐛 Cannot register with foreign mobile
- 🐛 Metro link QR code access issue
- 🐛 Error downloading metro link ticket
- 🐛 Cannot track bus live location
- 🐛 Bus not coming as per schedule
- 🐛 Online recharge not reflecting
- 🐛 App broken
- 🐛 Profile update issues, cannot scan cards
- 🐛 Online recharge not working on bus
- 🐛 Cannot login, buffering
- 🐛 Metro Link QR Ticket issues
- 🐛 Not able to update phone number
- 🐛 Can't receive OTP
- 🐛 App not working, no live updates
- 🐛 Time waste app, non-responsive
- 🐛 Not showing bus
- 🐛 Schedules not accurate
- 🐛 Not showing bus timings/arrival
- 🐛 Not user friendly, difficult to understand

**Commonly reported bugs**

- Payment failed after debiting
- QR code not accessible during journey planning
- Amount not credited after recharge
- Location/GPS function not working
- Recharge failed, cash gone, money not on card
- App crashes on iOS
- App doesn't open on iPhone after update
- Password incorrect error on login
- OTP is incorrect
- Error when purchasing rechargeable E Ticket (TR48)
- E-TICKET SCAN errors ('error has occurred')
- App requires re-installation to log-in
- App logs out automatically, login fails
- QR code deleted from app
- App doesn't let user login
- App screen loads but doesn't open
- Metro QR purchase shows already purchased but not in list
- Login issues, SMS not sent
- Phone number used by other account
- Online recharge not reflecting in balance
- Bus timings in app are wrong
- Buses not visible on app for specific routes
- App not running at intervals of 12 mins
- Real-time movement of buses not showing
- Cannot register with foreign mobile number
- Metro link QR code access issue (TR***)
- Error downloading Metro Link ticket (TR153)
- Cannot track bus live location
- Bus not coming as per scheduled time
- Online smartcard recharge not added to account
- App broken
- Profile update fails, cannot scan bus cards
- Online recharge debited but not working on bus
- App keeps buffering on login
- Metro Link QR Ticket transaction failed
- Not able to update phone number
- Cannot receive OTP for forget password
- App not working, no bus live updates, balance query not working
- No routes and timings displayed
- App is non-responsive
- Bus not showing
- Schedules are not accurate
- App not showing bus timings or arrival
- Login errors, password registered as incorrect

**Most requested features**

- Update app for better user experience
- Fix QR code payment flow
- Improve customer service response time
- Fix GPS/location tracking
- Implement bonus balance deduction logic
- Inform users when buses are not in service
- Improve app stability on iOS
- Fix login and OTP issues
- Allow purchase of rechargeable E Tickets
- Fix E-TICKET SCAN errors
- Improve app reliability for daily users
- Fix QR code display issues
- Ensure consistent login functionality
- Improve app performance and responsiveness
- Enable online recharge feature
- Add dark mode option
- Allow tickets to be downloaded to Wallet App
- Remove references to money from free tickets
- Split Name and Surname fields
- Improve trip planning result ordering
- Enable auto-fill for feedback forms
- Improve text input for comments (spell check)
- Fix bus tracking for specific routes (T602)
- Provide real-time bus movement data
- Allow registration with foreign mobile numbers
- Improve Metro Link QR code access
- Fix Metro Link ticket download errors
- Improve live bus tracking functionality
- Improve app usability for visitors
- Add a place to raise complaints
- Improve bus timing accuracy
- Ensure buses run at scheduled intervals
- Make app more user-friendly

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/karwa-journey-planner/id1371425483/reviews.md

### 5/5 — Mayor of Qatar

*2026-07-11, version 1.4.5*

Best for planning your journey and meeting up to the bus timing

### 5/5 — Review

*2026-06-20, version 1.4.5*

Good one

### 3/5 — A very useful application

*2026-06-18, version 1.4.5*

A very useful application

### 5/5 — A

*2026-01-30, version 1.4.4*

Great application juts track the buss from home and go out whenever he’s near

### 1/5 — Payment failed

*2025-12-24, version 1.4.4*

Done the payment for qr ticket..but failure..after debiting from my account..also I couldn’t get tge qr ticket..lost money..pls refund

### 5/5 — Great

*2025-12-23, version 1.4.4*

Very convenient

### 1/5 — Terrible UX

*2025-11-30, version 1.4.3*

How does the user suppose to pay with the QR code while checking the journey it started and don’t mess with the plan?!
When I need to show the QR code, I have to completely close the journey planner 😑.
May a user test the app before publishing!

### 5/5 — Very Halpful

*2025-09-16, version 1.4.1*

This app helps to plan my journey accordingly

### 5/5 — Best

*2025-08-05, version 1.4.1*

Very helpful

### 1/5 — Amount not credited

*2025-04-03, version 1.4.1*

I recharged my account on 29 Mar at 10:50 pm, five days ago, with 10 QR, but the amount has not been credited yet, please assist in resolving this issue.
I have sent multiple messages regarding this, but unfortunately, I haven't received a response from your side.

## Frequently asked questions about Karwa Journey Planner

### What does the Karwa Journey Planner app do?

The Karwa Journey Planner app simplifies using public buses. It allows users to plan their trips, view the bus network, and manage their smart card. It aims to make public transportation more accessible and easier to navigate.

### What are the key features of this app?

Key features include trip planning capabilities, the ability to view the entire bus network, and tools for managing your smart card. It also offers general public transport navigation assistance.

### Is the Karwa Journey Planner app free to use?

Yes, the Karwa Journey Planner app is available for free. There are no associated costs for downloading or using its core features.

### Who is this app designed for?

This app is designed for individuals who regularly use public buses and are seeking a streamlined way to plan their journeys. It's particularly useful for managing smart cards and understanding bus routes.

## Version history (last 5 releases)

### 1.4.5 — 2026-02-02

We continue to improve the journey planner of Qatar; Karwa Journey Planner to give you a perfect experience. In this version;

- The routes screen has been updated. Now, you can view by centering either your location or the routes.
- New agreement checkboxes have been added to the registration/password reset screen. You will need to accept the agreements when registering or resetting your password.

We've refreshed Karwa Journey Planner for an upgraded experience and taken care of some bug fixes too.

### 1.4.4 — 2025-12-17

We continue to improve the journey planner of Qatar; Karwa Journey Planner to give you a perfect experience. In this version;
The routes screen has been updated. Now, you can view by centering either your location or the routes.
New agreement checkboxes have been added to the registration/password reset screen. You will need to accept the agreements when registering or resetting your password.
We've refreshed Karwa Journey Planner for an upgraded experience and taken care of some bug fixes too.

### 1.4.3 — 2025-11-20

We continue to improve the journey planner of Qatar; Karwa Journey Planner to give you a perfect experience. In this version;
The routes screen has been updated. Now, you can view by centering either your location or the routes.
New agreement checkboxes have been added to the registration/password reset screen. You will need to accept the agreements when registering or resetting your password.
We've refreshed Karwa Journey Planner for an upgraded experience and taken care of some bug fixes too.

### 1.4.2 — 2025-11-06

We continue to improve the journey planner of Qatar; Karwa Journey Planner to give you a perfect experience. In this version;
The routes screen has been updated. Now, you can view by centering either your location or the routes.
New agreement checkboxes have been added to the registration/password reset screen. You will need to accept the agreements when registering or resetting your password.
We've refreshed Karwa Journey Planner for an upgraded experience and taken care of some bug fixes too.

### 1.4.1 — 2024-04-03

We continue to improve the journey planner of Qatar; Karwa Journey Planner to give you a perfect experience.
In this version of Karwa Journey Planner application,
Updates have been made to payment processes.Now, you will be able to make your payment transactions much more easily.
We've refreshed Karwa Journey Planner for an upgraded experience and taken care of some bug fixes too.
Just download the free app. We hope you like it, your feedbacks are important, please rate us!

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## More apps by Mowasalat, co.

- [TBS Driver App](https://appshunter.io/ios/app/tbs-driver-app/id1594586245)
- [TBS Operator App](https://appshunter.io/ios/app/tbs-operator-app/id1638903281)
- [Karwa Academy Student](https://appshunter.io/ios/app/karwa-academy-student/id6497874031)

All apps by Mowasalat, co.: https://appshunter.io/developer/1371425482

## Related topics

[mowasalat](https://appshunter.io/ios/topics/mowasalat) · [karwa journey planner](https://appshunter.io/ios/topics/karwa-journey-planner) · [doha metro](https://appshunter.io/ios/topics/doha-metro) · [qatar rail](https://appshunter.io/ios/topics/qatar-rail) · [krwa](https://appshunter.io/ios/topics/krwa) · [ambar journey planner](https://appshunter.io/ios/topics/ambar-journey-planner) · [qruz for transportation](https://appshunter.io/ios/topics/qruz-for-transportation)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*