# Karwa Official — Qatar's official taxi service

> Official taxi and limousine booking service for public transport in Qatar. (iPhone/iPad app by Karwa.)

- Source: https://appshunter.io/ios/app/karwa-official/id1050410517 (this page in markdown: same URL + `.md`)
- Developer: [Karwa](https://appshunter.io/developer/1050410516)
- Category: Travel
- Price: Free
- Rating: 4.60/5 from 1,164 App Store ratings · 222 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.2 · 64 MB
- Languages: American English, Arabic
- Released: 2015-10-30
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/karwa-official/id1050410517/reviews.md

## What is Karwa Official?

Karwa services are synonyms to public transport in Qatar. Try our Karwa services through smart phones and get hassle free taxi and limousine services. Request your next ride through Karwa app and get picked up by the nearest available Karwa partner in the shortest period of time.

Moving around in Qatar has never been so easy; our services are not limited to only Doha but all across Qatar.

Karwa is the most affordable ride in Qatar, and just one click away

• Make your Karwa taxi or Doha Limousine booking for future or immediate pickup

• Get estimated fare prior of your booking

• Get the estimated fare for each service type

• No additional charges for advance bookings

• Receive notifications for vehicle assignment, driver details, ride arrival and ride completion.

• Track your assigned vehicle

• Manage all of your taxi and limo bookings

• Rate your trips, including driver, vehicle, and service.

• Receive e-bills for all of your rides

• Manage your favorite locations for easy booking.

• Repeat your previous bookings

• For Taxi with special needs accessibility, call our contact center at 44588888

## Key features

- Book taxi and limousine rides
- Immediate or future pickup scheduling
- Estimated fare quotes
- Vehicle and driver details
- Real-time vehicle tracking
- Booking management
- Trip rating and e-bills

## What do users think of Karwa Official?

Overall sentiment: negative

**Pros**

- 🚀 Accurate location
- 👍 Great UI design
- 🚕 Good taxi service
- 💳 Multiple payment options

**Cons**

- 🐛 App crashes and bugs
- ⏱️ Slow response and long waiting times
- 🗺️ Inaccurate map and location data
- 💳 Payment issues
- 🚕 Poor driver behavior and service

**Commonly reported bugs**

- App crashes during account creation
- Inability to set pickup location
- Incorrect fare calculations
- Unreliable MetroExpress feature

**Most requested features**

- Add Apple Pay support
- Improve map accuracy and location search
- Enhance driver tracking and communication
- Streamline booking and payment process

## Recent user reviews (10 of 222)

All indexed reviews: https://appshunter.io/ios/app/karwa-official/id1050410517/reviews.md

### 2/5 — Waiting Time is so long

*2026-07-01, version 7.5.2*

Great app with very good prices but everyday the waiting time is extremely long

### 1/5 — Registration is doesn’t work: Didn’t get SMS or WA message

*2026-06-26, version 7.5.2*

Registration is doesn’t work: Didn’t get SMS or WA message

### 1/5 — Unfair charging. Lot of bugs..

*2026-06-13, version 7.5.2*

Every update Karwa makes brings a lot of new bugs. Latest one is very important for you to know. If you cancel your ride because NO VEHICLE WAS FOUND or even if they tell you SORRY NO VEHICULE FOUND then you close your app, they send you another car without advise and charge you 7 Rials penalty for no show up. Without your consent! This happened already 4 times with me. So be careful. This is a trap. Or bug. But they never care about complaints. So be aware for lots of hidden things in this app. Id rather give these 7 rials by my own as tips but not a single rial without my consent. Thank you

### 2/5 — The ride isn’t moving

*2026-06-12, version 7.5.2*

If I haven’t called the driver I wouldn’t have known he arrived. The app isn’t working properly please fix it.

### 5/5 — روعه

*2026-03-04, version 7.0.7*

بصراحه خدمه ممتازه وسريعين في الاستجابه ورخيص

### 2/5 — Good investment poor result

*2026-02-14, version 7.0.4*

Karwa has really good quality cabs. Some cars (not all as advertised) have even wifi - you need to ask driver. 

However, pick-up and drop-off are big problem. The map they are using is not reliable. Few times I’ve ended up dead-end road. Each time before pick-up I need to call the driver for accurate pick-up location. Can’t pin exact location. Same with the drop-offs, need to watch out at all time. Lot of delays, no comfortable ride at all.

Regardless of how many feedback I’ve provided, they just ignore.

Probably their admin will respond this review, asking to provide support. It is just unserious. 

Unfortunately big investment may not provide a good app always. Karwa is an example of it.

### 1/5 — Issue with the phone number entry

*2026-02-13, version 7.0.4*

I’m unable to complete typing my number the input field prevents me from typing the complete number

### 2/5 — Funktioniert nicht mit deutscher Telefonnummer

*2026-02-06, version 7.0.4*

Man kann zwar zur Verifizierung Deutschland als Herkunftsland der Telefonnummer eingeben. Dann stehen allerdings nicht genügend Ziffern zur Verfügung. Verifizierung und Nutzung der App somit nicht möglich.

### 1/5 — الدوحة

*2026-02-05, version 7.0.4*

التطبيق فاشل مايدخلني كلش

### 3/5 — Search Option not available

*2026-02-02, version 7.0.4*

Using Iphone XS, In metroexpress option- Cant able to search location while selecting pick-up spot

## Frequently asked questions about Karwa Official

### What does the Karwa Official app do?

The Karwa Official app allows users to book taxi and limousine services across Qatar. It provides a convenient way to request rides for immediate or future pickup, track your assigned vehicle, and manage all your booking history.

### What are the key features of the app?

Key features include the ability to schedule rides for immediate or future pickup, receive estimated fares before booking, get notifications about your ride, track your assigned vehicle in real-time, and manage past bookings. You can also rate your trips and receive e-bills.

### Is there a cost to use the Karwa Official app?

The app itself is free to download and use. You will only pay for the taxi or limousine services you book through the app. There are no additional charges for advance bookings.

### What areas does Karwa Official cover?

Karwa services are available not only in Doha but all across Qatar. This means you can book rides and get picked up from various locations throughout the country.

### How can I book a taxi for special needs accessibility?

For taxi services with special needs accessibility, you can call the Karwa contact center directly at 44588888. This ensures you can arrange for the appropriate transportation.

## Version history (last 5 releases)

### 7.6.0 — 2026-08-13

We're continually improving Karwa to provide a smoother, faster, and more reliable experience.
 
This update includes performance enhancements, usability improvements, and general optimizations to make your journeys even better.

### 7.5.6 — 2026-08-05

We're continually improving Karwa to provide a smoother, faster, and more reliable experience.
 
This update includes performance enhancements, usability improvements, and general optimizations to make your journeys even better.

### 7.5.5 — 2026-07-28

We're continually improving Karwa to provide a smoother, faster, and more reliable experience.
 
This update includes performance enhancements, usability improvements, and general optimizations to make your journeys even better.

### 7.5.4 — 2026-07-23

We're continually improving Karwa to provide a smoother, faster, and more reliable experience.
 
This update includes performance enhancements, usability improvements, and general optimizations to make your journeys even better.

### 7.5.3 — 2026-07-09

We're continually improving Karwa to provide a smoother, faster, and more reliable experience.
 
This update includes performance enhancements, usability improvements, and general optimizations to make your journeys even better.

## Apps similar to Karwa Official

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [wer2 GO - Book a ride](https://appshunter.io/ios/app/wer2-go-book-a-ride/id1539270568) | 2.3 (3) | Free | Travel |
| [TaxiF](https://appshunter.io/ios/app/taxif/id1483237136) | 4.7 (14,945) | Free | Travel |
| [Visit Qatar](https://appshunter.io/ios/app/visit-qatar/id1556210707) | 4.0 (24) | Free | Travel |
| [Karwa Journey Planner](https://appshunter.io/ios/app/karwa-journey-planner/id1371425483) | 4.7 (494) | Free | Travel |
| [Qatar Rail](https://appshunter.io/ios/app/qatar-rail/id962317816) | 3.0 (109) | Free | Travel |
| [Loop - Dreams On Wheels](https://appshunter.io/ios/app/loop-dreams-on-wheels/id1504675606) | 3.6 (156) | Free | Travel |

## More apps by Karwa

- [Karwa Driver](https://appshunter.io/ios/app/karwa-driver/id1478878553)
- [Rihla](https://appshunter.io/ios/app/rihla/id1518616036)

All apps by Karwa: https://appshunter.io/developer/1050410516

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*