# Kasa Smart — user reviews > 2,927 indexed App Store user reviews of Kasa Smart by TP-Link Systems Inc., rated 4.80/5 from 79,061 ratings. - Source: https://appshunter.io/ios/app/kasa-smart/id1034035493/reviews - App overview in markdown: https://appshunter.io/ios/app/kasa-smart/id1034035493.md - Rating breakdown: 5★ 70,960 · 4★ 4,371 · 3★ 754 · 2★ 669 · 1★ 2,307 ## What do users think of Kasa Smart? Overall sentiment: positive **Pros** - 🚀 Easy setup and use - 🔒 Reliable and secure - 👍 Convenient remote control - 👍 Helpful scheduling and automation features - 👍 Integrates well with smart home ecosystems - 👍 Affordable and good value **Cons** - 🐛 Connectivity issues and device disconnections - 🐛 Slow app performance and responsiveness - 🐛 Buggy updates causing functionality loss - 🔒 Security concerns with unsecured WiFi connections - 👎 Limited customization and control options **Commonly reported bugs** - App getting stuck on terms of service page - Devices disappearing from the app - Schedules and automations not working as expected - Inconsistent time and location settings **Most requested features** - More flexible scheduling options (e.g. random on/off, sunrise/sunset offsets) - Ability to share access and control with multiple users - Improved energy monitoring and reporting - Expanded compatibility with more smart home devices - Easier device organization and grouping ## Newest reviews (14 of 2,927) ### 4/5 — Works most of the time *2026-08-23, version 3.4.600* It’s really a pretty decent app. I’d like to be able to create presets for entire Groups. The only thing I use the app for is smart lightbulb control and controlling a smart outlet that dims other lights. It would be nice to be able to automate groups instead of each device individually. Also, a Dark Mode would be excellent. ### 5/5 — Exceptional *2026-08-22, version 3.4.600* Imma contractor & from the install, to price point, to final performance - top tier. ### 5/5 — GatoCam *2026-08-21, version 3.4.600* Very satisfied, we are very happy to be able to monitor our cat and talk to him while we are out at work. He doesn’t feel alone. ### 5/5 — Easy to Use *2026-08-21, version 3.4.600* There are lots of useful features. Configuring devices is simple and intuitive. There are lots of types of devices. Great product suite! ### 5/5 — Reliable and Consistent *2026-08-21, version 3.4.600* I so appreciate the ease of use for my porch lights. No bugs or glitches. We need more apps like this ### 5/5 — Very good *2026-08-20, version 3.4.600* Very good ### 5/5 — Super Easy Install *2026-08-19, version 3.4.600* The switches were very easy to install for the DYI’er ### 5/5 — Smart Home Mini Plugs *2026-08-19, version 3.4.600* Awesome Devices ### 5/5 — Works perfectly *2026-08-19, version 3.4.600* Using the smart plugs and switches for 2 years now without any issues. All good👍🏼 ### 5/5 — 3D printer control *2026-08-18, version 3.4.600* I utilize a couple Kasa Smart Mini plugs for control of a 3D printer and an exhaust system. It adds a lot of peace of mind knowing that I can monitor and control my 3D printing setup power remotely. Kasa Smart devices work without any problems and setup is a breeze!! ### 5/5 — Easy set up *2026-08-18, version 3.4.600* Great functionality, custom scheduling. No issues at all ### 5/5 — Cautiously optimistic *2026-08-17, version 3.4.600* I’m not the best with technology… With that being said once the Kasa app was downloaded everything was super easy from the app! We are using the mini smart plugs with it and wow my only complaint there is I wish we had plugs where the cord came out the side and not the front to add to the bulkiness so it could go snug against a piece of furniture ### 5/5 — Light it up up up *2026-08-17, version 3.4.600* This is a lot of fun ! Great for holiday silliness or elegant entertaining. Love it ### 5/5 — Awesome *2026-08-16, version 3.4.600* Easy to setup ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-24, version 3.4.600* These have never worked. Anytime power goes out they don’t work. Won’t work with WiFi. Don’t purchase. ☹️ ### 1/5 — Sucks *2026-08-24, version 3.4.600* This app is terrible, not easy at all to set up devices ### 1/5 — Horrible *2026-08-23, version 3.4.600* What a trash app. Created an account and get locked out for “incorrect info”. Good thing it was free I guess, but deleted and returned the equipment this garbage app was going to control. ### 1/5 — Microphone and ADS *2026-08-20, version 3.4.600* I HATE THIS APP 10 years using and now ADS TRILLIONS 👎 Microphone is not what it used to be and I have the volume on my device set on the HIGHEST LEVEL! Sound feedback was sharp and you DIDN’T HAVE TO SHOUT THIS IS A NEW iPad! Old iPad the volume is even better but the AMOUT OF MB INCREASED AND I HAD TO GET THIS NEWER MODEL ONLY TO BE GROSSLY DISAPPOINTED! I WILL NOT BOTHER WITH SUPPORT BE CALL OR EMAIL IT YEILDS NO RESULTS AND I HAVE BEEN USING THIS APP FOR MORE THAN 10 years! I even used TAPO CAMERAS AND THAT IS A GROSS MISTAKE IT MESSED UP FUNCTIONS OF WHICH SUPPORT IS DEFINITELY CLUESS! It no longer states the maximum use for SD CARDS I USED a high one then later on it stated not compatible after a two years using. I WILL NEVER PAY FOR STORAGE SPACE FROM THIS APP BECAUSE FROM THE UTMOST WORST PLAYBACK AND MISSING CLIPS THAT COULD NOT BE RETRIEVED! THAT IS WHY I DEFINITELY WILL NEVER EVER PAY FOR APP STORAGE FROM THIS APP, SD CARD I WILL USE! AKA “KASA CARE” 🎙️14th AUGUST 2026Microphone did not improve to sound feedback you can’t hear clearly! DEFINITIVELY TRILLIONS 👎 ### 1/5 — Garbage *2026-08-18, version 3.4.600* App just freezes when trying to select a network from the list when installing a plus. Restated network, phone, etc. never works. Also why is it having me select a network when I already have products installed on my network. Shouldn’t that just be automatic at that point? ### 1/5 — Not Worth It!!!! *2026-08-17, version 3.4.600* It’s pointless to get if you don’t have separate wifi connections for 2.4ghz and 5ghz as most wifi routers blend both together you’re absolutely screwed if you plan on getting it for your bearded dragon or any reptile that needs a timer for the lights ### 1/5 — Bummed *2026-08-16, version 3.4.600* When I first started using the bulbs I was so happy with it, it made it easier to turn my lights on/off because I could control it all from my phone. However once I went back to my iPhone I’ve had nothing but problems with it! I have to push the button multiple times or close and re open the app multiple times before it finally turns my lights on/off. I’m not sure if it’s and app that apple doesn’t support as good as galaxy or if my issue is the bulbs ### 1/5 — Shortcuts doesn’t work *2026-08-14, version 3.4.600* Turning off and on my smart plugs doesn’t work with shortcuts, have to constantly open the app turn everything on/off and then run my shortcuts for it to work properly ### 1/5 — What happened? *2026-08-13, version 3.4.600* This used to be an amazing product. A year has gone by and I have tried to reinstate them in my home. Haven’t been able to get them to come back online at all. Disconnecting them and reconnecting them did nothing and the so-called customer support is a joke in the app. In conclusion, I’m sure there have been many updates to the software over the year, but if it’s not broke, don’t fix it! ### 1/5 — Worst app ever for smart home *2026-08-05, version 3.4.600* It’s extremely slow to react, unstable and unreliable. ## Most praised reviews (10 highest-rated) ### 5/5 — Outdoor outlet *2026-08-24, version 3.4.600* I am currently using this wonderful plug on my outdoor pool filter. It is Awesome. I could turn my pool filter on and off at Will from inside of my house and it works perfect perfectly. ### 5/5 — The BOMB! *2026-08-24, version 3.4.600* Just do it ### 5/5 — Love the sunset timer function! *2026-08-24, version 3.4.600* So happy that I don’t have to keep changing the timer—the lights go on at sunset which is what I want. ### 5/5 — Plug *2026-08-23, version 3.4.600* Excellent product. Easy to setup and works flawlessly. ### 5/5 — Kasa App and Products *2026-08-23, version 3.4.600* I have 3 different Kasa products and they have all met my high expectations! Thank you Kasa ### 5/5 — Great Camera *2026-08-23, version 3.4.600* Works well to be able to view love one in a facility ### 5/5 — Love this app *2026-08-23, version 3.4.600* Very user friendly and responsive ### 5/5 — Great *2026-08-23, version 3.4.600* Easy to set up ### 5/5 — Bueno *2026-08-23, version 3.4.600* Muy buena aplicación la recomiendo ### 5/5 — Numberoneselecta *2026-08-23, version 3.4.600* Great!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*