# KASTO VisualAssistance — SmartAssistance

> SmartAssistance (iPhone/iPad app by Maintastic GmbH.)

- Source: https://appshunter.io/ios/app/kasto-visualassistance/id1393063404 (this page in markdown: same URL + `.md`)
- Developer: [Maintastic GmbH](https://appshunter.io/developer/1351261559)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 72 MB
- Languages: American English, French (France), German (Germany), European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2018-07-07
- Data updated: 2026-08-21
- User reviews in markdown: https://appshunter.io/ios/app/kasto-visualassistance/id1393063404/reviews.md

## What is KASTO VisualAssistance?

KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair.
Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts
for real-time visual assistance and information in the event of breakdown or maintenance works.

This enables

•	a significantly faster and more accurate exchange of information
•	an increase in the proportion of remote repairs
•	an increase in availability and productivity
•	a reduction in maintenance costs	

All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).


## Version history (last 5 releases)

### 23.0.1 — 2026-08-18

Bugfixes & general improvements

### 23.0.0 — 2026-08-05

- Identify equipment faster with new asset thumbnail images.
- View linked maintenance plans and upcoming dates directly in the asset details to better track preventive work.
- Find work orders and past activities quickly by filtering the asset maintenance history by maintenance plan.

### 22.0.0 — 2026-07-08

- Maintenance Plan: Launched a system to create and manage recurring preventive plans.
- Plan Management: New web overview for planners to edit attributes and manage participants.
- Automated Scheduling: Enabled automated ticket generation with lead times for mobile execution.
- General Improvements: Added voice-to-text rich text support, included task descriptions in PDF reports, and expanded API editing for ticket custom fields and assets.

### 21.0.1 — 2026-06-03

- Create tickets on iOS using AI-powered voice input (rolling out in phases)
- Automatically fill ticket fields from spoken message
- Review and adjust AI input before submitting (human-in-the-loop)
- Faster ticket creation with a simplified flow and fewer steps
- Configure relevant ticket fields for ticket creation
- Set mandatory fields to improve data quality

### 20.1.1 — 2026-05-06

- Create and manage custom task types, including billable (productive) and non-billable (non-productive) categories
- Track task time on mobile: start, pause, resume, finish, edit, and delete entries
- Admins can enable or disable time tracking for compliance reasons
- View productivity with new metric cards: total, billable, non-billable task times, and productivity
- Task list now includes columns for 'task time', 'assignee's team' filter and column, and a 'created on' filter and column

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## More apps by Maintastic GmbH

- [Maintastic](https://appshunter.io/ios/app/maintastic/id1351261560)
- [LindeGO](https://appshunter.io/ios/app/lindego/id1400831908)
- [ABP-EoD](https://appshunter.io/ios/app/abp-eod/id1469066371)
- [Schäfer Assist](https://appshunter.io/ios/app/schafer-assist/id1470368081)
- [KM Smart Assist](https://appshunter.io/ios/app/km-smart-assist/id1471501234)

All apps by Maintastic GmbH: https://appshunter.io/developer/1351261559

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*