# katConnect

> Public transit trip management and real-time vehicle tracking app. (iPhone/iPad app by Ecolane USA, Inc..)

- Source: https://appshunter.io/ios/app/katconnect/id6670690122 (this page in markdown: same URL + `.md`)
- Developer: [Ecolane USA, Inc.](https://appshunter.io/developer/1275719559)
- Category: Travel, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 75 MB
- Languages: English, Spanish
- Released: 2024-10-07
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/katconnect/id6670690122/reviews.md

## What is katConnect?

The Knoxville Area Transit app by Ecolane allows riders to manage their trips from the convenience of their smart phone.
 
Flexibility to Manage Trips
Empower riders with direct access to review and manage their trips
View upcoming and completed trips, easily cancel trips

Convenient Trip Details View
Passenger notifications with accurate vehicle ETAs, reduce wait time
Ability to follow bus on a visual map to see exact location

Simple Mobile Interface
24/7 access to account profiles, settings, and reservations
Customize user preferences and save favorite destinations
 
NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

## Key features

- Manage trips
- View upcoming and completed trips
- Cancel trips
- Real-time vehicle ETAs
- Track bus on map
- 24/7 account access
- Save favorite destinations


## Frequently asked questions about katConnect

### Does katConnect have ads?

No, katConnect is ad-free, allowing for an uninterrupted user experience.

### What devices support katConnect?

katConnect is available for iPhone, iPad, and iPod devices.

### How often is katConnect updated?

The latest version, 4.3.16, was last updated on September 12, 2025, indicating regular updates.

### What is the age rating for katConnect?

katConnect has an age rating of 4+, making it suitable for a wide range of users.

### Can I cancel trips with katConnect?

Yes, katConnect allows riders to easily view and cancel upcoming trips directly from the app.

### Does katConnect provide real-time bus locations?

Yes, katConnect offers accurate vehicle ETAs and the ability to follow your bus on a visual map to see its exact location.

### Is katConnect free to use?

Yes, katConnect is available for free, with no cost to download or use its core features.

### What user preferences can I customize in katConnect?

You can customize user preferences and save favorite destinations within your account profile for a personalized experience.

## Version history (last 5 releases)

### 4.3.16 — 2025-09-12

Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.

### 4.3.14 — 2025-06-26

Enhancements and Bug Fixes:
- Resolved issue where an error was displayed when when commas exist in the middle of street names.
- Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14.
- Updated messaging displayed when the app cannot reach the server to be more user-friendly.

### 4.3.12 — 2025-04-07

Bug fixes and improvements:
	⁃	Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
	⁃	Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
	⁃	Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
	⁃	Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
	⁃	Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
	⁃	Updated app so that is available in portrait mode only.

### 4.3.10 — 2024-10-17

- Added spinner on home screen.
- Updated customer service text.

### 4.3.9 — 2024-10-07

No release notes.

## Apps similar to katConnect

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Visit Knoxville](https://appshunter.io/ios/app/visit-knoxville/id584847879) | 4.9 (52) | Free | Travel |
| [VolPark](https://appshunter.io/ios/app/volpark/id6504500300) | 3.2 (10) | Free | Travel |
| [Smart Trips - Rides & Rewards](https://appshunter.io/ios/app/smart-trips-rides-and-rewards/id1570311393) | 3.7 (3) | Free | Travel |
| [TN State Parks](https://appshunter.io/ios/app/tn-state-parks/id1461186337) | 3.4 (43) | Free | Travel |
| [Anakeesta Theme Park](https://appshunter.io/ios/app/anakeesta-theme-park/id1502421572) | 3.1 (9) | Free | Travel |
| [Roadside America](https://appshunter.io/ios/app/roadside-america/id347393479) | 4.7 (2,410) | $3.99 | Travel |

## More apps by Ecolane USA, Inc.

- [Mobility by Ecolane](https://appshunter.io/ios/app/mobility-by-ecolane/id1275719560)
- [Access Sangamon](https://appshunter.io/ios/app/access-sangamon/id1375054298)
- [IndyGo Mobility](https://appshunter.io/ios/app/indygo-mobility/id1563022004)
- [GoBus Transit](https://appshunter.io/ios/app/gobus-transit/id1566577543)
- [Lets Go L.E.T.S](https://appshunter.io/ios/app/lets-go-lets/id1582983082)
- [GO flexride](https://appshunter.io/ios/app/go-flexride/id1583257159)

All apps by Ecolane USA, Inc.: https://appshunter.io/developer/1275719559

## Related topics

[knoxville area transit](https://appshunter.io/ios/topics/knoxville-area-transit) · [knoxville transit](https://appshunter.io/ios/topics/knoxville-transit)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*