# Katy ISD — user reviews

> 65 indexed App Store user reviews of Katy ISD by Katy ISD, rated 2.70/5 from 90 ratings.

- Source: https://appshunter.io/ios/app/katy-isd/id732915531/reviews
- App overview in markdown: https://appshunter.io/ios/app/katy-isd/id732915531.md
- Rating breakdown: 5★ 29 · 4★ 7 · 3★ 7 · 2★ 6 · 1★ 41

## What do users think of Katy ISD?

Overall sentiment: mixed

**Pros**

- 👍 Shows grades
- 👍 Shows lunch menu
- 👍 Shows bus route
- 👍 Can log into any account
- 👍 Can change profile picture
- 👍 Shows Katy ISD news
- 👍 Shows allergy-friendly food options
- 👍 Shows teacher per subject
- 👍 Great app for information
- 👍 Conveniently shows lunch balance
- 👍 Easy to use interface
- 👍 Good for keeping track of kids' info
- 👍 Organizes school information well
- 👍 Smooth and easy to use
- 👍 Access to school email
- 👍 Helps keep track of school
- 👍 Useful for students
- 👍 All information in one place
- 👍 Great job organizing

**Cons**

- 🐛 Grades load slowly
- 🐛 Grades don't update quickly
- 🐛 Grades disappear sometimes
- 🐛 App redirects to Safari for calendar
- 🐛 App freezes and closes
- 🐛 Does not show all schools for setup
- 🐛 Grades average score doesn't change
- 🐛 Doesn't show grade type (major/minor)
- 🐛 Bus route finder won't work
- 🐛 Keeps logging out
- 🐛 No support for issues
- 🐛 No longer receiving alerts
- 🐛 Password help not available
- 🐛 Settings constantly disappearing
- 🐛 Important parent info lost
- 🐛 App times out frequently
- 🐛 Needs to delete and reinstall
- 🐛 Kicks out of account
- 🐛 Login required every time
- 🐛 Doesn't find ID
- 🐛 Needs updates and improvements
- 🐛 Doesn't need Wi-Fi to work
- 🐛 Constantly have to sign back in
- 🐛 Alerts are from last school year
- 🐛 Alerts come back after deleting
- 🐛 App redirects to App Store for MyPayments+
- 🐛 No games available
- 🐛 Doesn't offer precal over summer

**Commonly reported bugs**

- App takes you to website
- App doesn't take you anywhere after sign-in
- Calendar redirects to Safari
- App freezes and closes
- Does not show all schools for setup
- Grades load very slowly (2-3 days)
- Average score doesn't change when grades load
- Bus route finder not working
- Keeps logging out
- Zero support for issues
- No longer receiving alerts
- No place for password help
- Settings constantly disappearing
- Important parent information getting lost
- Frequent timeouts, requires re-login
- Kicking out of account, requires re-login
- Cannot find user ID
- Needs on-time class grade updates
- Needs to not require Wi-Fi to work
- Constantly have to sign back in
- Alerts are from last school year
- Alerts reappear after deletion
- MyPayments+ icon redirects to App Store
- No games available
- Information changing to someone else's

**Most requested features**

- Add support for Apple Watch
- Integrate MealPay app instead of web page
- Add teacher comments/messages

## Newest reviews (15 of 65)

### 3/5 — Katyisd calendar

*2024-12-20, version 5.6.29001*

Overall, really great app shows everything you need to see about your grade school events and upcoming assignments. I love the way everything is set up. I love to lay out. But, there is a problem, when I go to try to calendar the calendar instead of not stay on Katy ISD, instead a transport me to Safari I think this update is weird. I found it totally OK with when you check the calendar it stays on the app but now it changed to go to Safari. Not my best way to help an app grow in my opinion.

### 2/5 — Mobile app

*2022-11-07, version 5.6.18000*

Does not show all schools to select specific calendar for setup. ( only one junior high listed and not all elementary )..

### 3/5 — It’s good, but bad. Read to find pros and cons

*2021-05-21, version 5.6.6000*

Pros:

-shows grades
-shows lunch menu
- shows which bus I ride. Etc
- can log into any account
-can change profile picture.
-shows katyisd news.
- if u have allergies it still shows u what type of food for lunch you can still eat.
- shows which subject is which teacher.

Cons:

- once you go into the app, it brings u back to the home page. You have to do it twice to get in the app.
- grades load so slow. If u had a test, it would take 2-3 days to load!
- when grades are actually loaded, sometimes the average score doesn’t change!
- doesn’t show if the grade is major, minor, or other.

Thanks for reading this long review!

### 3/5 — Grading

*2019-04-05, version 5.5.3000*

The grades don't update as quickly as home access center updates the grades.
It always lags behind and I realize that it's pretty much pointless to have the app and that I should just check my grades via browser anyways. 
I wish you'd get notified the instant you get a grade put in.
I don't use the app for much else.

### 4/5 — So close

*2018-12-18, version 5.2.100*

This was a great app but the bus route finder won’t work

### 3/5 — Grades disappear all the time

*2018-11-09, version 5.2.100*

This was a great app at first.  Everything I needed regarding school was here. Specially to check grades.  Then the grades stopped showing and several glitches started to appear.  It’s not reliable but if everything gets fix it would be great

### 4/5 — Have to keep logging in? WTH.

*2018-10-12, version 5.2.100*

Keeps logging me out. Pretty frustrating.  Otherwise would have been 5 stars.

### 2/5 — Grade notifications

*2017-10-17, version 5.2.100*

For me, the whole point of this app was to get updates on my childrens' grades.  Unfortunately I stopped getting notifications some time in the Spring 2017 & no one seems to know how to get this corrected.  But I sure do get daily notifications about every single newsletter that gets posted. Thumbs down.

### 2/5 — Constant issues

*2017-09-18, version 5.2.100*

My settings are constantly disappearing and important parent information continues to get lost.  Very disappointed

### 2/5 — Nice app, but . . .

*2016-09-21, version 5.0.100*

Nice app when it works, which is about 50% of the time 😳. I often have to keep logging on when it times out, or even delete and reinstall.

### 4/5 — Works great except....

*2016-09-08, version 5.0.100*

For most things it is a great app but for some reason this year it keeps kicking me out of my account. I have to login to see my kids grades every time. Frustrating!

### 3/5 — I mean I guess

*2016-08-30, version 5.0.100*

It's aight

### 3/5 — Great! But would be better if you add support for Apple Watch

*2016-01-22, version 4.5.000*

Please add support for Apple Watch so we don't have to check our grades on our phones and we can check the news and grades on our wrist!!! Please add support this is really needed and do not ignore!!!!⌚️

### 2/5 — What happened??

*2015-10-03, version 4.3.001*

I used to love this app, but something happened recently and I can no longer see my children's information and all the alerts are from last school year. Even after deleting them, they come back!?!?!  Please fix!

### 4/5 — Don't know what's going on

*2015-09-03, version 4.3.001*

Usually a pretty useful app, but all of the katyisd websites/apps have suddenly stopped functioning. Don't know what's going on. Please fix I need the websites like canvas and katyisd.org for homework.

## Most critical reviews (10 lowest-rated)

### 1/5 — Website is more useful

*2026-02-01, version 5.6.29001*

To sum it up, they made an app to take you to the website. Click HAC, it takes u to MyKaty and you gave to sign in.. and then it doesn't take you anywhere after thag. I already know how to sign in MyKaty-_-.

### 1/5 — Horrible

*2024-05-07, version 5.6.27000*

Does not work, even I can’t open the app it’s freeze amd later on closed

### 1/5 — TERRIBLE

*2021-04-15, version 5.6.6000*

TERRIBLE

### 1/5 — Almost useless

*2017-10-19, version 5.2.100*

There is zero support for issues within this app...just click on help (when you're ALREADY inside and using app, and you'll find a video on how to DOWNLOAD the app). 
This is a perfect metaphor for the entire situation. I'm USING THE APP, so I probably already know how to download said app....PERHAPS, I need another form of assistance, ya? KISD has my husband's contact info listed under my name and evidently there is no way in the universe to fix their mistake. 
Ugh.
Not to mention, no longer receiving the alerts I set up years ago, and have since double-checked are still set to alert me about low grades (to no avail). 
The app DID just add new ways to pay for school lunches and sports fees- YAY! Unsurprisingly, accepting money via 'mypaymentsplus', on this app, seems to work flawlessly. Heaven forbid they ever Double charge you and end up owing you $60...because you'll never see that again, despite calling & emailing the school and the software company a dozen times.

So, to sum up-
If you're looking for a directory of staff emails, this app is for you. 
However, if you'd like to utilize all of the seemingly integrated programs within the HAC, or EVER needing customer support, this is not the app for you.

### 1/5 — Not great

*2017-10-10, version 5.2.100*

No place for password help. Plus this app is kind of useless when you get the very same email/text faster.

### 1/5 — Gehehebsbs

*2016-07-18, version 5.0.100*

Dick

### 1/5 — Sucky

*2016-02-02, version 4.5.000*

I tried to log in and it didn't freaking find my id. I put in my school and I'd and not crap came up

### 1/5 — Hate it!!

*2015-06-23, version 4.3.001*

I HATE THIS APP!!

### 1/5 — $$$$$$$$$$$$$$$$

*2015-04-25, version 4.3.001*

$$$$$$$$$$$$$$$$$
¥€€T

### 1/5 — Won't download

*2015-04-19, version 4.3.001*

Have been trying to get it to download for two days. Gets stuck every time

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2018-09-20*

Its pretty good.

### 5/5 — Good app

*2017-08-29, version 5.2.100*

This app is great I give it five star.

### 5/5 — Great

*2015-10-17, version 4.3.001*

It is a great app. I have no problem with it !

### 5/5 — AWSOME

*2015-09-15, version 4.3.001*

Helps me keep track of school and improve love it

### 5/5 — Clash of clans

*2015-07-21, version 4.3.001*

¥€€T

### 5/5 — Life saver

*2015-03-09, version 4.3.001*

I use this app as a student to 
•check my grades
•check my lunch balance 
•see my upcoming test and quiz
•communicate with my teachers 

This app is awesome !

### 5/5 — Gret app!

*2015-02-08, version 4.0.600*

I love to have all the information in one place. It helps me keep track of my kids grades.

### 5/5 — Bruh

*2015-01-29, version 4.0.600*

Awseome

### 5/5 — Love this app!!

*2014-11-20, version 4.0.600*

This app is so helpful and helps me keep track with my grades.

### 5/5 — Awesome informative app!!

*2014-10-17, version 4.0.600*

This app is great! I can get information on both of my kid's schools in one location!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*