# Kauvery Kare: Patient App — user reviews > 8 indexed App Store user reviews of Kauvery Kare by SRI KAUVERY MEDICAL CARE INDIA LIMITED, rated 3.90/5 from 33 ratings. - Source: https://appshunter.io/ios/app/kauvery-kare-patient-app/id6462783769/reviews - App overview in markdown: https://appshunter.io/ios/app/kauvery-kare-patient-app/id6462783769.md - Rating breakdown: 5★ 22 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 6 ## Most critical reviews (8 lowest-rated) ### 1/5 — Unable to download or view lab report *2026-07-05* Unable to download or view lab reports **Developer response:** Dear User, We sincerely apologies for the inconvenience caused. Kindly send your hospital registered mobile number and UHID to helpdesk@kauveryhospital.com this email ID. We will check the details and get back to you shortly. ### 1/5 — No records found in the app *2026-02-24* Despite filling in all the required information accurately, the application repeatedly shows “no records available.” This issue makes the app unreliable and difficult to use. **Developer response:** Dear User, We sincerely apologize for the inconvenience caused. The “No records available” message may appear due to a mismatch between the registered mobile number or UHID and our system records. We kindly request you to share your contact details with us at helpdesk@kauveryhospital.com so that our team can verify the information and resolve the issue at the earliest. Thank you for your patience and support. ### 1/5 — Unnecessary step in the registration process *2026-01-16* This app is a totally unnecessary step in the registration process. When we had called and booked the appointment, visited the hospital on time, after all that, they want us to install this app and register. I do not like or want installing a new, totally unnecessary app in my mobile, taking all my health details that I don’t want to give. I’m still worried India doesn’t have strict laws against unsolicited information collection, not even in health. Apple should take note. **Developer response:** Dear User, We sincerely apologize for the inconvenience caused. The app is recommended to help manage your health records and other important details more efficiently. However, we understand your concern,We will share your comments with our concern team to help improve the experience going forward. ### 1/5 — OTP never comes *2025-04-08* In first screen itself we have issue, we never receive OTP **Developer response:** Dear User, We are sorry that you faced an issue. Could you please share your contact details with us at helpdesk@kauveryhospital.com We will be happy to assist you. ### 2/5 — Consultation and Reports issue *2025-11-05* Today 5th November 2025, still cannot book appointment for doctors at Radial Road Branch. Similarly not able to view medical reports.. App looks promising but still data hasn’t been uploaded ### 2/5 — App is fine, but not updated with latest records from the hospital side *2025-06-11* There are no live updates of any medical records, appointments, billing etc for a patient, in the app. Hospital management needs to take note of this and rectify the same asap. **Developer response:** Dear User, We are sorry that you faced an issue. Could you please share your contact details with us at helpdesk@kauveryhospital.com. We will be happy to assist you. ### 3/5 — Promising but useless *2026-05-11* Unable to see where the downloaded reports are stored. Files folder does not show any. One of the Kauvery hospital branch near my house is not figuring in the dropdown menu. Lots of bug fixes required. **Developer response:** Dear User, We sincerely apologies for the inconvenience caused. We understand your concern regarding downloaded reports visibility and branch listing in the app. Kindly note that downloaded reports are usually stored in your device’s Downloads folder or File Manager. please share your registered mobile number and device details with us for further investigation. Thank you for your patience and support. ### 4/5 — Unable to view Doctors availability *2026-05-08* After latest update doctors available slot is not working, if I click book now a blank screen appear and does nothing, try to fix this so that it will be easy for users to plan their appointments. **Developer response:** Dear User, We sincerely apologies for the inconvenience caused. We have noted your concern regarding the blank screen issue after clicking on “Book Now.” please share your registered mobile number and device details with us at helpdesk@kauveryhospital.com for further investigation. Thank you for your patience and support. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*