# KAYAK: Flights, Hotels & Cars — user reviews > 2,119 indexed App Store user reviews of KAYAK by KAYAK, rated 4.80/5 from 493,922 ratings. - Source: https://appshunter.io/ios/app/kayak-flights-hotels-and-cars/id305204535/reviews - App overview in markdown: https://appshunter.io/ios/app/kayak-flights-hotels-and-cars/id305204535.md - Rating breakdown: 5★ 435,404 · 4★ 43,059 · 3★ 8,987 · 2★ 1,955 · 1★ 4,517 ## What do users think of KAYAK? Overall sentiment: negative **Pros** - ⭐ Comfortable resorts - 👍 User friendly - 🚀 Great search parameters - 📚 Excellent trip planning - 🗓️ Helpful trip tracking **Cons** - 🚨 Misleading pricing and deals - 🚫 Links to fraudulent websites - 🛑 Unreliable car availability - 🚧 Buggy app and poor customer service - 🤯 Scams and bait-and-switch tactics **Commonly reported bugs** - App crashes and freezes - Inaccurate flight tracking and updates - Login and account issues - Inability to create alerts or edit trips **Most requested features** - Allow separate flight selection for roundtrip - Provide more flight details and baggage info - Improve search flexibility (direct flights, date ranges) - Restore Apple Watch app and trip statistics ## Newest reviews (13 of 2,119) ### 3/5 — Keeps signing me out! *2026-08-05* Have been a very old & regular user of this app. Not for booking for updating itineraries and managing trips. But off late I’ve been needing to sign in every time I open the app making it difficult to continue using it. Don’t know if it’s a bug or something else. But can’t use it like this ### 2/5 — Price transparency *2026-08-01, version 291.0.1* Put the full price in, not exclusive of fees and taxes ### 2/5 — Tracking *2026-07-21, version 291.0.0* Kayak seems to share data to raise prices ### 1/5 — Absolutely Terrible… *2026-07-21, version 290.0.0* Switched to Kayak a while ago for corporate travel. Worst experience ever. No idea how to book international travel and the app is worse than the website (yeah…hard to believe but it’s true). Wouldn’t go near this if I didn’t have to… ### 2/5 — Booking on kayak *2026-07-20, version 290.0.0* Booking on KAYAK seems easy at first, but good luck trying to find your record locator. The app literally doesn’t share it with you. It shares it with you briefly at the very end of the purchase, but the app so sensitive if you barely touch it. It jumps to a previous page and then there’s no going back no getting your record locator number ### 1/5 — Less Trusted Every Day *2026-07-17, version 290.0.0* Kayak showed a listing for a king bedroom on Long Island for a Holiday Inn through a third-party seller. Provided a picture as well. The room was not as Kayak represented, and Traveluro did not reserve the same size/class of room with the hotel. Only because of the courtesy of the manager did we get an acceptable room (not the one we reserved). Do better Kayak/Traveluro. ### 1/5 — Update is needed *2026-07-17* In favorite section when I put some flights to track price daily, it is not working. Prices are not refreshing and also not showing in that section **Developer response:** Hi Kash. Feel free to share information about your search experience via www.kayak.com/support. We'll gladly take a closer look. ### 1/5 — Beware very dodgy and nothing to safeguard their users *2026-07-16, version 290.0.0* Partner with notorious scammers such as Opido and Edreams. Book at your own risk. No accountability or support, google these companies before signing up ### 1/5 — Bad online *2026-07-13, version 290.0.0* Cannot find correct information ### 1/5 — Never try to book a hotel here *2026-07-12, version 290.0.0* They send you to third party sites that just put false rates on there to steal your data after you go through the entire booking process. Kayak has gone from helpful to a hub for scams. ### 2/5 — Marketed price not accurate *2026-07-11, version 290.0.0* Price aggregators without real prices offer no value ### 1/5 — Partner with dodgy companies *2026-07-09, version 290.0.0* Quickest way to loose your money ### 1/5 — Kayak can’t filter basic fares *2026-07-06, version 289.0.0* App is pointless if it is always showing basic fare tickets. Why did Kayak remove the option to filter out Basic fares? Is this some sort of deal with the airlines to deceive people into thinking flights are cheaper than they are? ## Most critical reviews (10 lowest-rated) ### 1/5 — ❌❌❌❌❌❌❌ *2026-08-15, version 292.0.1* Don’t waste your time Showing your one price at the beginning after adding all your information prices jumped. And starting again From India scamming ### 1/5 — 机器人检测 *2026-08-07, version 291.0.1* 现在国内是用不了吗？检测3次机器人后直接不显示了，然后更换日期后又重新检测机器人，然后又是3次后直接不显示？ ### 1/5 — Incorrect information *2026-08-06* Wrong information **Developer response:** Hello and thanks sharing your experience. Could you please share the details of your search via http://www.kayak.com/ios-support. We’ll gladly take a closer look. ### 1/5 — App for scam *2026-08-06* Always show false price and when you checking out it raised few hundreds **Developer response:** Hello and thanks sharing your experience. Could you please share the details of your search via http://www.kayak.com/ios-support. We’ll gladly take a closer look. ### 1/5 — They suck, can’t even leave a bad review *2026-07-31, version 291.0.1* What a waste of time ### 1/5 — Only shady ticket agents *2026-07-30, version 291.0.1* Most lights bring up AvantGRANT, BusinessClass or Underpricer who changes the price at the last second of purchase or force add-ons that are meaningless. ### 1/5 — STOP WITH ALL THE GD UPDATES AND CHANGES *2026-07-29, version 291.0.1* Christ, now when I share a link to a trip people cant see it without a password, and you have hidden or removed a print function so printing a hard copy or to a pdf to send to someone is no longer available. So tired of IT people screwing with stuff. These are tools, i dont want to be relearning tools that are basic utilities every month. ### 1/5 — Will leave you stranded *2026-07-26, version 291.0.1* Twice now i’ve used kayak to make bookings and places ended up not having my reservation. one was a hotel and another a rental car. kayak does NOT vet any of the services they show to you and you will be left up a creek without a paddle. Book directly with any place you need. ### 1/5 — New Version Strips out Key Functionality *2026-07-25, version 291.0.1* Can no longer sort for non-stop flights or times? What? ### 1/5 — Passagens mtt caras /: *2026-07-23* Jed ## Most praised reviews (10 highest-rated) ### 5/5 — Kayak Pricing *2026-08-18, version 292.0.1* Kayak always provides me with options and the lowest pricing available. I love it! ### 5/5 — 서용 편의 *2026-08-15* 제휴 업종이 많아서 비교하기 편리성은 최고임 ### 5/5 — The best app ever for travels! *2026-08-05, version 291.0.1* You have everything about your trips in one place. I am usong the app since the beginning and I love it. ### 5/5 — Excellent APP *2026-07-31, version 291.0.1* I love it. ### 5/5 — Hated *2026-07-15, version 290.0.0* Change rates higher and higher prices ,when you search price after.I should use other apps get better than your price ### 5/5 — Fun trips that make a difference in our world. *2026-07-08, version 289.0.0* I love using kayak for checking and booking flights! So easy to use w lots of options ### 5/5 — Muy buenos *2026-07-07, version 289.0.0* Quien ### 5/5 — The best *2026-07-04, version 289.0.0* They are the best with the prices and everything ### 5/5 — Exelente *2026-07-01, version 289.0.0* De mucha ayuda para comprar y seguir vuelos ### 5/5 — Great app *2026-06-21, version 288.0.0* This works better than any other travel app I’ve had yet --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*