# KB Capture — user reviews > 31 indexed App Store user reviews of KB Capture by Vonzeal Limited, rated 2.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/kb-capture/id1469876397/reviews - App overview in markdown: https://appshunter.io/ios/app/kb-capture/id1469876397.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 0 ## Newest reviews (16 of 31) ### 1/5 — Trash *2022-01-02, version 1.1.2* Works once then never works again please fix ### 1/5 — App works once but never again *2021-12-29, version 1.1.2* As per other comments here, the App works once but then cannot connect to camera again. Some sort of limit is exceeded then it complains of no WiFi connection. If it works once then it should work every time. Until fixed avoid this camera and company - buy a GoPro ### 1/5 — Could be much better *2021-10-24, version 1.1.2* Great product. Terrible app. I have to keep re-installing it as the camera will not re-connect a second time and tells me that ive reached my limit (of what? I don’t know) and to contact the help desk which is absolutely of no use. Please fix. ### 1/5 — Useless *2021-09-20, version 1.0.7* The app always opens in the settings permissions, but then will not open for me to use it. So useless. Can’t even open it. ### 1/5 — Keeps crashing *2021-09-19, version 1.0.7* What waste of time, these blokes are useless!!! ### 1/5 — Terrible! *2021-09-16, version 1.0.7* Click on the app, and it last around 5 seconds before booting me out! Can’t do anything in the app!! Have just brought this for my son and can’t use the app!! Very disappointing:( Please fix this issue ASAP ### 1/5 — Crashes without connecting *2021-09-07, version 1.0.5* I can’t connect this app to my new camera. Every time I try connecting, I tap on X350 and the app crashes and force quits. I deleted the app and reinstalled it to see if that would fix the problem and it hasn’t. From reading some of the other comments, it seems as though this is a common issue and has been happening for a long time now. I’m surprised that KB would not hurry to fix such a major bug sooner. ### 1/5 — App doesn’t connect *2021-01-09, version 1.0.5* I’ve had this for about a year now, and it was always slow. However, now the app continually says that the cameras wifi isn’t activated when it is, and the app it’s self keeps crashing. I’m unable to get photos form the camera onto my phone:( ### 1/5 — Terrible app *2020-12-26, version 1.0.4* Camera is great but the app is woefully clunky and difficult to use. Constantly drops out rendering transferring your files virtually impossible. I’m thinking now I should have bought the GoPro instead ### 1/5 — Won’t connect *2020-12-24, version 1.0.4* I will not connect to the wifi and is extremely difficult ### 1/5 — Really annoying *2020-12-20, version 1.0.4* Just bought this and the wifi doesn’t work so i cant connect to my camera. Disappointing and really annoying. ### 1/5 — Completely Unusable *2020-12-17, version 1.0.4* The app crashes and force closes itself after about 30secs or as soon as you attempt to connect to camera. Will be replacing with GoPro. ### 1/5 — Wifi won’t connect *2020-12-06, version 1.0.4* This app is bad. Turn wifi on on the camera but the phone won’t connect to it then loses it altogether. Get your shot sorted KB, I haven’t even used the camera yet properly and already I regret not getting the GoPro. ### 1/5 — Deleted all videos *2020-08-14, version 1.0.3* Successfully connected over wifi. Could see and watch videos in app. Went to download them had some confirmation they were downloading and next minute they are gone from cam and phone. All I get is “No Videos” Completely deleted. Knew I was getting a budget item but completely deleting the captures is useless. ### 1/5 — What *2020-04-04, version 1.0.2* There is no x200 ### 1/5 — Terrible *2020-03-10, version 1.0.2* Update says performance enhancements.. I don’t know what it was like before but performance is terrible, slow, laggy.. lucky this if for my 8yr to play with.. if you want something good u have to pay the better price like a GoPro ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2024-03-13, version 1.1.2* I thought I could Trust Kaiser bass for a cheap GoPro but I was wrong I must get a refund and save up for a GoPro I am very disappointed and I hope they fix their app ### 1/5 — Usually hopeless *2023-03-12, version 1.1.2* The camera is great, the app most certainly is not. Crashes, wont recognise the camera, gives conflicting prompts…more luck just transferring via USB. ### 1/5 — Wifi never stays on, so app doesn’t get a chance *2022-12-27, version 1.1.2* It just feels bad development and abandoned. Can’t record from app or change camera setting or do anything really, camera constantly turns wifi off. ### 1/5 — Terrible *2022-11-27, version 1.1.2* The app is slow and laggy. To download a one 10 minute video it takes a hour. The thumbnails get mixed up. It’s takes a lot of effort even to connect it. I do not recommend. ### 1/5 — Déçue *2022-02-23* J’arrive seulement a voir l’image filmée. Impossible de lire les vidéos et quand j’essaie de les télécharger l’application ferme. ### 1/5 — seriously average app *2022-01-25, version 1.1.2* i never can access the photos and videos i’ve taken on my camera and it always locks me out of the app. the camera itself has been the worst purchase and i think the first camera ever made works better than this. ### 1/5 — Can’t get it to work *2022-01-22, version 1.1.2* Camera looks good, but over a month since Christmas purchase and still unable to transfer content to phone or computer. Customer service is reasonably responsive, but as yet unable to solve the problem. ### 1/5 — Sh*t! *2022-01-08, version 1.1.2* No point buying the camera. The app is dreadful, wipes my videos and is ridiculously basic for a camera company. Save your money and go for better brand I beg you!! ### 1/5 — Don’t waste your money *2022-01-07, version 1.1.2* Absolutely terrible, app won’t connect with device. Spend the extra money and get go pro instead ### 1/5 — Completely useless *2022-01-03, version 1.1.2* App constantly crashes and gives conflicting prompts so I can’t connect to my camera. Since it’s the only way to retrieve your images and videos from these devices it basically turns your camera into a paper weight. ## Most praised reviews (4 highest-rated) ### 5/5 — This is horrible *2020-10-12, version 1.0.3* I HATE THIS ### 2/5 — Application doesn’t playback video *2021-12-10* It shows me the icon for the video but fails to render and when I attempt to download it seems the app considers the video to have 0 seconds and fails to meet the requirements for download. ### 2/5 — Rarely shows video *2021-02-19* App connects to phone fine, but Leo's failing to show videos from camera. Cant find anything online, use it for my motorcycle. Camera itself is great. ### 2/5 — Disappointed *2020-05-03, version 1.0.3* I think if I had known that the support app was so bad I would have gone with a GoPro. Need some major enhancements and sync improvements. Lots of lag, slow to sync, limited capacity and not very user friendly. Please improve. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*