# KBA-EZ Health Guide

> Mobile health plan benefit information and claims access. (iPhone/iPad app by KEY BENEFIT ADMINISTRATORS INC.)

- Source: https://appshunter.io/ios/app/kba-ez-health-guide/id1382924023 (this page in markdown: same URL + `.md`)
- Developer: [KEY BENEFIT ADMINISTRATORS INC](https://appshunter.io/developer/1382924022)
- Category: Medical
- Price: Free
- Rating: 2.40/5 from 36 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 25 MB
- Released: 2018-08-13
- Data updated: 2026-06-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kba-ez-health-guide/id1382924023/reviews.md

## What is KBA?

One of the best ways to take charge of your health is to be well-informed of your healthcare plan and everything it has to offer! The KBA-EZ Health Guide app is focused to your specific benefit coverage giving you access to all of your benefit information, in one place for a customized experience. *

•	Quickly view your Member ID and Group Number 
•	ID Card view, email, fax or request a copy
•	Claims look up with easy sorting by date and claim type
•	Explanation of benefits access
•	Check your Deductible and Out-of-Pocket Accumulators
•	Dashboard with customizable page links
•	Contact our friendly Customer Service
•	Recover member portal password

*Certain features are not available with every plan.

## Key features

- View Member ID and Group Number
- Access and share ID cards
- Look up and sort claims
- View explanations of benefits
- Track deductible and out-of-pocket accumulators
- Customizable dashboard

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/kba-ez-health-guide/id1382924023/reviews.md

### 1/5 — This app

*2024-11-19, version 2.5.010*

This app desperately needs an update, a whole new look. It doesnt seem to work right with my iphone15.

### 1/5 — App closes and doesn’t work

*2024-11-09, version 2.5.010*

Not sure but I have tried two years to use the app and It doesn’t load or freezes. Not good at all!

### 1/5 — I cannot log in at all

*2024-06-03, version 2.3.7*

It’s says wrong username and password and I’m not even entering anything at all. I’m using face i.d. I was only about log in one time .

### 1/5 — Horrible Bugs

*2024-01-02, version 2.3.6*

This app is extremely poorly designed. Doesn’t work constantly crashes, doesn’t fit the mobile screen. Kba needs a new app developer.

### 1/5 — Can’t Sign Up

*2023-11-14, version 2.3.5*

This app is so outdated and will not let me sign up. I have tried 10+ times! Won’t accept username and password

### 2/5 — Terrible design

*2023-06-07, version 2.3.4*

This app looks and works like it was built in 2007. I’m sure that’s not the case, but it certainly has a VERY dated UI. KBA should hire some professional app developers to ground up rebuild this app because I’m not sure there’s any fixing the current UI.

### 1/5 — Username

*2023-01-24, version 2.3.4*

Trying to create username for the first time says invalid. Please help

### 1/5 — Can’t create new acct

*2022-01-11, version 2.2.4*

Birthday won’t move from 1-1-1990

### 2/5 — Can’t sign in

*2021-04-26, version 2.2.1*

I’ve been able to sign into the account all last year, now it keeps telling me that my password and username is wrong.  When I ask for it to send my username its the same one I’m using so I’m wondering if y’all app is down and y’all don’t know it

### 3/5 — Unable to complete sign-up

*2021-02-07, version 2.2.1*

It was able to find my information in order to create a profile, but it kept telling me to enter correct profile information.  ***turns out I already had a profile.  Would be nice if the app would tell you that.

## Frequently asked questions about KBA

### What does the KBA-EZ Health Guide app do?

The app provides a centralized location for users to access and manage their healthcare plan benefits. It allows you to view your member ID, ID card, claims history, explanations of benefits, and track your deductible and out-of-pocket accumulators.

### What are the key features of the KBA-EZ Health Guide app?

Key features include quick access to your Member ID and Group Number, the ability to view, email, fax, or request a copy of your ID card, claims lookup with sorting options, access to explanations of benefits, and tracking of deductible and out-of-pocket accumulators. It also offers a customizable dashboard and customer service contact.

### Is the KBA-EZ Health Guide app free to use?

Yes, the application is available for free. There are no mentioned costs associated with downloading or using the core features of the app.

### What kind of information can I find about my healthcare plan?

You can find comprehensive information about your specific healthcare plan benefits. This includes your Member ID, Group Number, ID card details, a history of your claims, explanations of how your benefits were applied, and your progress towards meeting your deductible and out-of-pocket maximums.

### Who is the KBA-EZ Health Guide app designed for?

This app is designed for individuals who want to easily manage and understand their healthcare plan benefits. It's ideal for those who need quick access to their insurance information, want to review past claims, or keep track of their healthcare spending.

## Version history (last 5 releases)

### 3.6.24 — 2026-01-12

We streamlined the email verification process.

### 3.5.24 — 2025-10-13

- Faster performance for much smoother browsing
- A refreshed, user-friendly interface
- Simplified navigation for easier access to what you need

### 3.5.23 — 2025-10-06

Faster performance for smoother browsing
- A refreshed, user-friendly interface
- Simplified navigation for easier access to what you need

Update today and enjoy a better, faster, and more intuitive app experience!

### 3.4.23 — 2025-10-01

Updated features

### 2.5.11 — 2025-01-15

Additional benefit offerings.

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## More apps by KEY BENEFIT ADMINISTRATORS INC

- [KBA, FlexPro Mobile](https://appshunter.io/ios/app/kba-flexpro-mobile/id669872231)
- [PHMP-EZ Health Guide](https://appshunter.io/ios/app/phmp-ez-health-guide/id1447660351)
- [FlexPro by KBA](https://appshunter.io/ios/app/flexpro-by-kba/id6445992451)

All apps by KEY BENEFIT ADMINISTRATORS INC: https://appshunter.io/developer/1382924022

## Related topics

[phmp](https://appshunter.io/ios/topics/phmp)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*
