# KBB.com-New & Used Car Prices

> Vehicle research, pricing, and dealership locator. (iPhone/iPad app by Kelley Blue Book Co., Inc..)

- Source: https://appshunter.io/ios/app/kbbcom-new-and-used-car-prices/id367353324 (this page in markdown: same URL + `.md`)
- Developer: [Kelley Blue Book Co., Inc.](https://appshunter.io/developer/367353327)
- Category: Lifestyle, Reference
- Price: Free
- Rating: 1.46/5 from 3,284 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 12 MB
- Languages: English
- Released: 2010-04-16
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kbbcom-new-and-used-car-prices/id367353324/reviews.md

## What is KBB.com?

Vehicle Information

This app will provide you with information to help with researching a vehicle or disposing of the one you have. 

You can find out what your current vehicle is worth, check prices for your next one, or find a dealer using maps and directions.  

The app allows you to view pictures and videos, and it features a Twitter feed.

Features
• Search vehicle prices
• Compare vehicles
• Find a dealer
• Access our Twitter feed

Terms of Service: http://kbb.com/company/terms-of-service/

## Key features

- Search vehicle prices
- Compare vehicles
- Find a dealer
- View pictures and videos
- Access Twitter feed

## What do users think of KBB.com?

Overall sentiment: negative

**Pros**

- 👍 Trusted resource for car pricing information
- 🚀 Easy to navigate and use app

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Unable to see car values, especially in dark mode
- 🤖 Outdated and cluttered user interface
- 🤔 Inaccurate or misleading information
- 💤 Slow and unresponsive performance

**Commonly reported bugs**

- Crashes when selecting make and model
- Inability to display car values
- Issues with app updates and compatibility

**Most requested features**

- Ability to change vehicle mileage
- Improved dark mode support
- More detailed and accurate pricing information

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/kbbcom-new-and-used-car-prices/id367353324/reviews.md

### 1/5 — Worst app I have ever used

*2024-10-06*

I used to use the Kelley blue book webpage many years ago, which evolved into the app which I used a handful of times without issues but the past four or five years this app absolutely does not work at all on my iPhone devices, completely blown away over different model phones that it has start up issues as well as data input issues… in the past three or four years I have tried to use this app separately four or five times and each time no success, fix the issues contact me and I will remove this review

### 1/5 — Feels like I took a trip in a time machine

*2023-06-13*

This app reminds me of something I would’ve used on my iPhone 4.. Big, blocky buttons that barely respond, squashed down screen, extremely buggy — overall, this app just screams ‘early ages of app development.’ I wouldn’t even bat an eyelash at any of this if the app wasn’t for a company owned by Cox Automotive, whose recent annual revenue has come in around the $18 billion - $21.1 billion range. You’re telling me they can’t carve out a little tiny slice of that to pay an experienced app developer to straighten this mess out? There are broke, no-name companies out there who have managed to create functional, user-friendly apps that are also visually appealing! The lack of a functional app has lead me to use other services because I can’t stomach the mobile version of the website isn’t all that great either.

### 1/5 — They provide very false information!!!

*2023-06-07*

I own a 2005 Subaru Legacy Outback and when doing research about when I need to replace the timing belt kbb showed up in the results stating that older Subarus have timing chains that last 60,000 miles at max and newer Subarus have a timing belt that needs replaced every 100,000. The statement about the belt needing replaced every 100k is true however the belts are in Subarus that are from 2012 and before while the 2013 models and newer have a chain that lasts a lot longer than 60k miles. How can they get that information wrong and then post it everywhere as if it is correct, I can only imagine what other things they post that are completely incorrect and people trust them because kbb is supposed to be a trusted sight for cars and their needs?? Even when going on the Subaru website they state the exact opposite of what kbb stated, very very disappointing.

### 5/5 — Simply the best

*2023-04-21*

I have been using Kelley blue book all of my life. I hate to see some of these other poor reviews, because I think they are completely unfounded. I’ve been involved with selling thousands of vehicles and we exclusively use Kbb to value a car. And I can confidently say that 999 times out of 1000 it gets the price right.

### 1/5 — Useless app

*2023-01-16, version 1.1.28*

I'm honestly confused as to why this app exists.  The app takes you through All of the steps, answering all of the questions about your used vehicle, but fails to provide you with estimated values. Instead it provides an explanation as to what private party means, fair Market value so on and so forth. Then there's a page full of stock photos, reviews and opinions about said vehicle. But actual market value numbers can not be found anywhere in the app.  Seems a waste of time at best, bogus at worst.

### 1/5 — Doesn’t work anymore!

*2022-12-16, version 1.1.28*

This app USED TO work, and it was a little glitchy when it did, but you could mostly get by. Now it just crashes EVERY time. Cannot be used. Apparently no one in charge of the app cares. There’s nothing but bad reviews here and nothing changes. Enter the year of the vehicle that you want to search for, and then as soon as you select the make of the vehicle, it thinks for a few seconds and then shuts down. Completely broken and useless.

### 1/5 — Disappointed coming from the industry leader in car resell value

*2022-11-28, version 1.1.28*

This app is trash. KBB should be embarrassed. We all go to their website and use it for our auto needs. So why is your app pure garbage? 

It’s as big a let down as watching you son get picked up by his GF in a “squated” or “tooted” F-150. They are going to a high school dance, even tho he is 19 and failed out/GED from that school and she is a senior there…and he no showed his job so he could go…and still lives at home…because his crypto coin hasn’t “gone to the moon” yet.

HUUUUGGGHHH disappointment incase you missed that. Can’t even get prices

### 1/5 — This may be the worst app ever designed…

*2022-11-12, version 1.1.28*

And I don’t mean the worst “used car fair market value” app, I mean the worst app of any kind ever created for any purpose, ever. It not only does not perform the most basic function of what it is intended to do, it literally does nothing.  Absolutely nothing. This is not an exaggeration. It does nothing. Zero. It’s hard to use, and the screens float all over the place. Did I mention that it does nothing? It does not provide used car fair market pricing, even when it does not crash, which is usually every time you use it.

### 1/5 — Worst app ever

*2022-10-20, version 1.1.28*

I used to use this app all the time and never had issues even once, but recently the app became so buggy I can’t even use it, soon as you select the hat model car you want to price out the whole app crashes, and even IF you manage to get to the final screen it doesn’t even show you the price you just put all the info in for, pointless. fix your app I miss when it worked

### 1/5 — Been crashing for years

*2022-08-01, version 1.1.28*

Wish you all would fix this app. It could be so useful, but for years now it always crashes on my iPhones (had several with this app). The bad part is, that it only gets worse. To the point I can’t even use it at all. I’ve reinstalled the app on multiple occasions. Every once in a while it will work for certain vehicles but then crash for others.

## Frequently asked questions about KBB.com

### What information does this app provide?

This app provides comprehensive information for researching vehicles, determining your current car's worth, and checking prices for your next vehicle. It also helps you find dealerships with maps and directions.

### What are the key features of this app?

Key features include the ability to search vehicle prices, compare different vehicles, find nearby dealerships, view pictures and videos of cars, and access a live Twitter feed for updates.

### Is this app free to use?

Yes, this application is available for free. There are no mentioned costs associated with downloading or using its core features.

### Who is this app intended for?

This app is designed for individuals who are in the process of researching vehicles, whether they are looking to buy a new or used car, or if they are planning to sell their current vehicle.

### Can I find dealerships through this app?

Yes, the app includes a feature to find dealerships. It utilizes maps and directions to help you locate them easily.

## Version history (last 5 releases)

### 1.1.28 — 2021-03-08

Fixes issue causing the update app message to display on start up.

### 1.1.27 — 2021-03-02

Fixes mileage entry issue.

### 1.1.26 — 2021-02-16

Bug fixes.

### 1.1.25 — 2020-03-24

Bug Fixes

### 1.1.24 — 2020-03-10

- Add Settings option

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## More apps by Kelley Blue Book Co., Inc.

- [Dealer ICO Tool](https://appshunter.io/ios/app/dealer-ico-tool/id969599435)
- [Kelley Blue Book TV](https://appshunter.io/ios/app/kelley-blue-book-tv/id1187388163)
- [Kelley Blue Book: We Know Cars](https://appshunter.io/ios/app/kelley-blue-book-we-know-cars/id6670768496)

All apps by Kelley Blue Book Co., Inc.: https://appshunter.io/developer/367353327

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*