# KBL MOBILE Plus — user reviews > 38 indexed App Store user reviews of KBL MOBILE Plus by THE KARNATAKA BANK LIMITED, rated 3.20/5 from 64 ratings. - Source: https://appshunter.io/ios/app/kbl-mobile-plus/id1448228023/reviews - App overview in markdown: https://appshunter.io/ios/app/kbl-mobile-plus/id1448228023.md - Rating breakdown: 5★ 29 · 4★ 5 · 3★ 3 · 2★ 4 · 1★ 23 ## Newest reviews (10 of 38) ### 3/5 — 1 bad feature *2026-05-15* It would have been 5 star if not for an extremely bad feature. When I do a NEFT/IMPS transaction and come back to check the transaction details, I cannot see the beneficiary name. It’s just a transaction ref number that is visible. This is completely useless. How do I verify to whom the amount is transferred if I don’t see the beneficiary details in transaction record? **Developer response:** Hi, Thank you for rating us.Looking forward for your continuous support. ### 2/5 — Having issue while resetting the app *2023-10-06* I have recently updated my registered bank mobile number, when I am trying to reset the app in order to again register the mobile banking app with new number I am not able to reset the app even if I am deleting the app, when I am reinstalling the app same it is asking for a mpin instead of a fresh login registration. Pleasw help **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Impossible Customer Care *2022-04-05* I have been in India since December last year. Tried umpteen number of times to set up mobile app. After few steps it just doesn’t respond. Visited branch as requested, no luck. Uninstalled and installed dozens of times using link sent by customer services, no luck. Sent an email as asked. No response. Branch has no clue. Customer services is just evasive. How to deal with such poor services!! Ravindra Nayak **Developer response:** Sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Worst experience *2022-02-17* I was in need of transfer of money and it was very urgent, i tried for more than 30 mins with lot of attempts. I never ever got my OTP. Ended in paying from credit card. This is not first time its happening almost 8/10 time this will happens. After 45 mins i will get the otp’s which is already expired. If this is not resolved I may migrate from ktk bank.I am customer of this bank from more than 18 years. But now am badly upset due to this issue. **Developer response:** Hi,sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Does not work on Iphone pro 13 *2022-02-01, version 1.14* When we register from iPhone pro 13, registration process does not get completed. We get otp, after providing otp, we get a message that account linked is updated but it stays at same screen? Was this app tested for registration process for IoS? ### 1/5 — Poor customer service and application also not Ag ring to get details *2021-12-31* If you delete the beneficiary mistakenly, we are not able to track the account detail for which account we sent through imps. And your bank also not supporting to get those details. Very poor customer service . I am feed up with your bank to get those details . and application also need to update to get this details. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Junk *2021-11-22* I am unable to register. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Not able to login *2021-06-08* My debit card is blocked and I’m trying login after a long time but it is asking for debit card details and there is no other option to login to mobile banking, for everything we have to go to bank raise request which is not good at this situation. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number to check this at our end. Looking forward for your continuous support. ### 4/5 — Great experience *2021-05-29* It is an amazing app. But from last 3-4 days I am not able to transfer money to other accounts. It keeps showing the error that you have to create virtual account. I was able to transfer money earlier but this error is annoying me since last 3-4 days. I can’t make transaction through the app. Please solve my issue. **Developer response:** Hi, Thank you for your valuable feedback and support. We working to improve more to meet all your banking requirements. ### 3/5 — Unable to add account *2021-05-22* I’m having both current & savings account in this bank. I’m not able to link both the accounts in this app. What i will do to see the other account information ? Should i buy another phone to maintain the current and savings account separately? **Developer response:** Hi,sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ## Most critical reviews (10 lowest-rated) ### 1/5 — More bugs than features *2026-06-17* Horrible experience. Unable to get it working most of the time. Ended up changing my bank due to the issues with this app. ### 1/5 — Worst app til the date *2026-05-26* I have been using karnataka bank since i was 18 its been years now still the app is same the application is still in 90's no changes , every time when try to transfer money it asks me to set a new mpin which doesnt accpt any type of combination im fed of it .. what the hell are developers doing why couldnt they fix up this issue keep additonal login type like face lock or finger print like other banks fianlly after long time im saying Being an nri im fed up i have transfered al my money to other bank coz i dont have time to set up mpin everytime when i open im gna close the bank accnt already moved to axis bankk very super easyyy n its really smooth ### 1/5 — Useless new version of App *2026-02-14, version 1.40* Doesn’t work in Iphone. You need to test the app before releasing. ### 1/5 — Horribly slow, doesn’t operate after 6pm *2024-07-05* My goodness, this has to be the most consistently worst performing banking application there ever was and will be. I’m simply amused at how these bankers make us travel all the way till their institution just to get a resolution for a small query. The application fails to open 7 out of 10 times and is mostly unusable. This could be recommended as a standard test for checking one’s patience and I bet nobody would pass. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Stupidity unlimited *2024-05-29* It’s been over two months since I am trying to have both my savings and current accounts on this app. It allows only my current account. It worked well before updating the app. After updating the app I expected it to get better, it got worse and stays thus. And what’s about asking for the bloody feedback every single time I log in and log out???? Very incompetent app, except for the branch employees who are super friendly; I have only had bad experiences with online banking, banking app and the branch manager. Fix it asap or start losing customers. I am on the verge. I have deleted and reinstalled the stupid app a hundred times now. Just no use. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Worst Application *2024-05-15* This is the worst online application I have come across. This doesn’t login most of the time. If we have to install from the scratch then it will not even take the PIN properly then when we go to bank nearby there it will get connected. I have no count on how many times I have uninstalled this app. Online banking is not proper in this App. If we do any transaction through this then again we have to do the same through Website. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Terrible Banking App, Avoid KBL Mobile *2024-02-07* KBL Mobile Plus Application is an iOS app and one of the worst banking apps I have seen. It is getting worse day by day under the new management. I do not recommend using this app. I have contacted customer service multiple times regarding the app's design and functionality, but they have failed to address these issues. Logging in, getting OTPs for transactions, and fund transfers are consistently problematic. It seems like the management is not interested in improving the app's software issues. Despite being a bank that has been around for a hundred years, there is still no user-friendly app. The bank needs to prioritize improving their service functionalities in this regard. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support ### 1/5 — Unable to login IOS *2023-06-03* Tried to login from iphone 13 pro, does not work. **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number to check this issue at our end. Looking forward for your continuous support. ### 1/5 — Not able to login with New number! *2023-03-18* Previously I had linked my KBl app with my old number after that I updated my mobile number in bank. Now I’m not able to access the app boz it is showing Registered mobile number linked to the bank as changed and also I’m not getting option to logout also I tried by deleting app also but it is continuing process from the enter pin options!! Plz look over this issue! **Developer response:** Hi,sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ### 1/5 — Login Issue *2023-01-09* I unable to login into my account , when i entered otp it only showing “Host time out” please check and update **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent User Interface *2026-01-28* This is what you call user interface. Excellent summarisation and view. Simply loved it. Much better than many other mobile Apps of other banks. **Developer response:** Hi, Thank you for rating us. Looking forward for your continuous support. ### 5/5 — Not able to change my mind-pin *2025-06-17* Hi Developers, I am not able to change the m-pin on my KBL Mobile Plus app on my ios device, it’s updated to the latest version, please do look into this matter. Thank You, Rohan **Developer response:** Hi,sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support ### 5/5 — KBL mobile plus app not working *2024-07-10* New registrations in IOS app has been temporarily blocked. Since 3 days I am getting the same pop up. I was using this app since 5 years. Kindly clear the problem & speed up. Still I am giving 5 star **Developer response:** Hi, sorry for the inconvenience caused. Please write to us at info@ktkbank.com along with your registered mobile number and short description of the issue to check this at our end. ### 5/5 — Great Experience *2024-05-31* I couldn’t believe the transfers are so quick and easy with KBL mobile application . I am using mobile application of all leading banks including Standard Chartered but KBL application is more user friendly ( not at all complicated) and too quick , unbelievable. 👍👍 **Developer response:** Hi, Thank you for rating us.Looking forward for your continuous support. ### 5/5 — Very good *2024-04-12, version 1.30* The new update has improved the response time. For my professional use I do make use of different bank apps, from that experience I can tell that KBL plus is very very easy to use and is far better than any other bank apps. Thank you Team. ### 5/5 — My bank *2024-01-14* Best bank and app **Developer response:** Hi, Thank you for rating us . Looking forward for your continuous support. ### 5/5 — KBL APP *2022-11-03* Contains several features and user friendly **Developer response:** Hi, Thank you for rating us.Looking forward for your continuous support. ### 5/5 — WELL DONE! *2022-09-02* Absolutely user friendly. So delighted that the bank, both my parents were with, the very place I ran around as a kid, today is one of the finest banks, that has moved with the times and has provided us with easy online facilities. Great going! **Developer response:** Hi, Thank you for rating us. Looking forward for your continuous support. ### 4/5 — Security related *2024-12-18* You advice that we should use anti virus etc but when anti virus is on, your app doesn’t work & also iOS has default VPN for apple security unless we switch that off your app does not work. Hope you rectify this for security reasons. **Developer response:** Hi, sorry for the inconvenience caused. We will surely take up this with our technical team and update you at the earliest .Looking forward for your continuous support. ### 4/5 — Very convenient and easy to use *2023-04-08* Myself and my wife being NRI customers very frequently use the app for day to day transactions. Very well laid out and pretty easy to use. We are happy with the app, however there are some small glitches to be sorted out. We are in contact with the Customer Support team, hopefully issues will iron out soon. **Developer response:** Hi, Thank you for your valuable feedback. We are working the to provide you with better service. We assure to resolve all your issues. Kindly reach out to info@ktkbank.com in case of any queries. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*