# KBZ mBanking — user reviews

> 218 indexed App Store user reviews of KBZ mBanking by Kanbawza Bank Limited, rated 1.90/5 from 4,053 ratings.

- Source: https://appshunter.io/ios/app/kbz-mbanking/id1350640443/reviews
- App overview in markdown: https://appshunter.io/ios/app/kbz-mbanking/id1350640443.md
- Rating breakdown: 5★ 684 · 4★ 167 · 3★ 125 · 2★ 125 · 1★ 2,952

## What do users think of KBZ mBanking?

Overall sentiment: negative

**Pros**

- 👍 Good service
- 📦 Data package buying service

**Cons**

- 🐛 Frequent crashes and errors
- ⏳ Constant log-outs and session timeouts
- 🤖 Outdated and unintuitive UI
- 🔒 Lack of security and privacy
- 🚫 Unethical practices and military support

**Commonly reported bugs**

- Recurring 'session expired' errors
- Inability to log in or access account
- Glitches with money transfers and payments
- Disappearing app features and functionality

**Most requested features**

- Improve transaction history and activity tracking
- Add biometric authentication options
- Streamline beneficiary management
- Enhance customer service and support

## Newest reviews (19 of 218)

### 1/5 — junk software

*2025-04-01, version 3.6.4*

Problems have been running since November or so. I was forced out as soon as I logged in. It's annoying. Uninstalling and reinstalling the same many times. I can't use it at all. Rubbish!!

### 1/5 — Kill the people

*2025-03-31, version 3.6.4*

During earthquake they didn’t save the people’s and care their lives . KBZ only care their money and not allow to people to secure staff and customers under the building.

### 1/5 — Bad service

*2025-03-25, version 3.6.4*

Need urgent application update!

### 1/5 — Very bad

*2025-03-14, version 3.6.4*

Still keep logging out even I tried all the ways call center said. Fix now. Update app. If other banks can do you can do too.

### 2/5 — Quick Pay Error

*2025-03-02, version 3.6.4*

Can’t use quick pay it’s loading forever 
It’s not working on both android and iOS.

### 1/5 — Useless On iOS devices

*2025-02-04, version 3.6.4*

Terribly disappointed !!!

### 1/5 — Worst bank in Myanmar in terms of service and app

*2025-01-30, version 3.6.4*

Always system down

### 1/5 — Bugs

*2024-12-30, version 3.6.3*

One of the worst app never update bugs fit problem 🤌🤌🤌

### 1/5 — Logging out

*2024-12-29, version 3.6.3*

တချိန်လုံး log out ဖြစ်နေတယ် အရေးထဲ 👎🏻

### 1/5 — Session expired error when login

*2024-12-18, version 3.6.3*

When I am going to login mbanking, the error message always shows “ Your session has expired. Please exit and login again to proceed”. Please fix this issue. I always face with this issue when I am using KBZmBanking app.

### 3/5 — Your session is expired!!

*2024-12-17, version 3.6.3*

It keeps showing me ‘you session is expired’ and logs me out as soon as I reach the home page. It bothers me when I need to transfer money in urgent.

### 1/5 — Weak software services

*2024-12-03, version 3.6.3*

OTP too long

### 1/5 — login problem

*2024-11-28, version 3.6.3*

always （session has expired ）

### 3/5 — Cheque confirmation

*2024-11-12*

Would be great if owner can approve cheque withdrawal in mbanking by e-sign etc if owner is on travel or either unavailable to go to bank if some error related with confirmation for cheque withdrawal (example when signature differ a little bit).

### 1/5 — You know you are shiat

*2024-11-12*

You got all the money in myanmar to upgrade to a smoother ibanking interface and system but you’re too stingy to do it. Force quitting issues happen since day 1 and you never knew when the money will go out of your account and have to repeatedly check and the gruelling process of logging in.

### 1/5 — Useless

*2024-11-04, version 3.6.2*

Useless app when in need. The IT staffs need to pay attention more on the banking app availability.

### 1/5 — Bad operation

*2024-10-07, version 3.6.2*

I am a new user and I can’t even log in. It keeps saying “session expired”. Fix this quick.

### 1/5 — No good

*2024-09-24, version 3.6.2*

No good to use after updating and appearing warning screen suddenly.

### 1/5 — Please improve the quality of the app as good as Kpay.

*2024-09-20, version 3.6.2*

Keep logging out whenever Im making a transaction and it’s too annoying, please fix this!

## Most critical reviews (10 lowest-rated)

### 1/5 — Update after not able to open

*2026-06-30, version 4.0.0*

I can’t able to open my application since system update

### 1/5 — App Not Working

*2026-06-27, version 4.0.0*

I can't log in to my account any longer after last update.

### 1/5 — Not reliable mBanking Software

*2026-06-22, version 4.0.0*

Cant use 4.0 from abroad more than 1 week. Awful.

### 1/5 — Worst bank app in Myanmar

*2026-06-12, version 4.0.0*

Check out yoma , UAB and try to improve super outdated app

### 1/5 — Special နဲ့ 30 ပဲထုတ်ပေးတဲ့ ဝဲစားဘဏ်

*2026-02-06, version 3.6.7*

Special ကနေ Inter Banking နဲ့ တခြားဘဏ် ရွေ့ပြီးထုတ်ပါပြီလီးတောင် မသုံးဘူး ငါလိုးမဘဏ်

### 1/5 — 请改写中文

*2026-01-24, version 3.6.7*

为什么没有中文？

### 1/5 — Cant see details

*2025-12-30, version 3.6.7*

In history transactions? you cant see the details of old transactions again such as transferred time/ note/ account name

### 1/5 — Outdated worst bank app ever!!!

*2025-10-14, version 3.6.6*

Why not invest for better user friendly design and more options? Very disappointed. Current app structure is so 2010.

### 1/5 — So many errors

*2025-10-06, version 3.6.6*

So many issues. Can’t you hire a qualified company to write such important app?

### 1/5 — Just fails 90% of the time

*2025-04-24, version 3.6.5*

Too many failed attempts when I try to do anything at all.

one time it took 14 tries for one simple fast transfer

## Most praised reviews (10 highest-rated)

### 5/5 — Good service

*2025-02-26, version 3.6.4*

Good service

### 5/5 — MAL

*2021-08-09, version 3.5.1*

USELESS BANK
'Useless Bank. They support Myanmar Military Coup and Freeze account without reason.'

### 5/5 — Data Package Buying

*2019-01-11*

With this service I can directly buy mobile package for ooredoo without much works..Thanks

### 5/5 — Phone OTP

*2018-10-16, version 3.0.0*

Dear developer,

Now i m staying at oversea USA when i sign up with usa phone registration was not successful . Why can not use international phone number . Why only accept myanmar phone number starting 09xxxxxxxx. I cannot able to use myanmar phone number in usa cos unable to registered network ,so that unable to get roaming .Please kindly review your application software for improvement to provide service smoothly to kbz value customer.

### 5/5 — to kbz bank

*2018-07-02, version 2.2.7*

ကေမ႓ာဇappသံုးရတာအဆင္ေျပပါတယ္
ေနာက္ထပ္ဒီထက္မကေအာင္ျမင္ပါေစဗ်ာ

### 5/5 — Great service

*2018-07-01, version 2.2.7*

I would like to request.I want to transfer money other bank account

### 5/5 — Update please

*2018-05-31*

Every time showing updates app nothing have to update app here please update app

### 4/5 — It is much better but one thing

*2020-10-15*

When i tried to to use fast transfer option, while I was typing the account details and amount of the money the app keeps saying times out and I need to login again. I tried to find the inactivity timer inside the app settings but couldn’t find it.

### 4/5 — IOS cannot set Face ID

*2020-05-23, version 3.2.1*

Why my IOs cannot set Face ID?
Can help?

### 4/5 — Account Transfer

*2018-11-29, version 3.0.0*

I can't transfer to other accont 
not create new Beneficiary .Other transaction are okay such as KBZ Pay.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*