# KBZPay Partner — user reviews > 41 indexed App Store user reviews of KBZPay Partner by Kanbawza Bank Limited, rated 2.20/5 from 516 ratings. - Source: https://appshunter.io/ios/app/kbzpay-partner/id1398868253/reviews - App overview in markdown: https://appshunter.io/ios/app/kbzpay-partner/id1398868253.md - Rating breakdown: 5★ 125 · 4★ 22 · 3★ 13 · 2★ 16 · 1★ 340 ## What do users think of KBZPay Partner? Overall sentiment: negative **Pros** - 👍 Easy to use interface - 💰 Convenient money transfer functionality - 📱 Multiple services (cash in/out, mobile topup, withdraw) **Cons** - 🔒 Privacy and security breaches - customer data exposed - ❌ Account freezing without explanation or justification - ⚠️ Unethical practices - alleged support for military coup - 😤 Poor customer service and support - 🚫 Unreliable and untrustworthy service - 💔 Loss of customer trust and confidence **Commonly reported bugs** - Face verification does not work properly - Get code button non-functional - App crashes and instability issues - Cannot withdraw from frozen accounts - Update/installation failures - Jailbreak detection error message on compatible devices **Most requested features** - Improve face verification feature accuracy - Fix get code button functionality - Enhance app stability and reduce errors ## Newest reviews (20 of 41) ### 1/5 — Error *2021-08-10* No easy their function ### 1/5 — Shame on KBZ *2021-08-09, version 3.4.0* The most untrustworthy and the biggest betrayal to it’s customers. ### 1/5 — Very bad *2021-08-08, version 3.4.0* So stupid service ### 1/5 — Useless bank *2021-08-08* They support Myanmar military coup and freeze bank account without reason ### 1/5 — Unreliable bank *2021-08-08, version 3.4.0* Unreliable bank ### 1/5 — Worst customer service *2021-08-08* They break customer privacy and security. Worst customer service. Not reliable. ### 1/5 — Freeze App *2021-08-08* This app can’t let us to windrow from our accounts ### 1/5 — The bad services bank *2021-08-08* No responsibility/ no security on customer ### 1/5 — Don’t use this bank and service boycott *2021-08-08, version 3.4.0* Myanamr military Terrorist control and supporting this bank . Boycott ### 1/5 — Bad service *2021-08-08* I have never seen such a bad service. 👎 It is not convenient to use ### 1/5 — We don't trust KBZ bank any more *2021-08-08, version 3.4.0* They freeze our account without acceptable reason. They are working for murder Military and threaten us.They are helping to arrest innocent people. ### 1/5 — Not safe to save own money *2021-08-08, version 3.4.0* Freeze most customer's account without giving any reasons ### 1/5 — Bad. *2021-08-08, version 3.4.0* Bad service bank. ### 1/5 — The worst bank in the entire world *2021-08-08* The worst worst worst bank in Burma/ Myanmar I have ever seen. ### 1/5 — Untrusted Bank *2021-08-08, version 3.4.0* Bad Service ### 1/5 — Review *2021-08-08, version 3.4.0* Bad bank ever ### 1/5 — Get out *2021-08-08* Customer bad service ### 1/5 — Bad service *2021-08-08, version 3.4.0* Bad service ### 1/5 — So many ERRORS!!! *2021-08-07, version 3.4.0* The app’s so unstable ### 1/5 — Useless Bank *2021-08-07* They support Myanmar military coup and freeze account without reason. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam Wallet *2025-05-23, version 5.3.1* KBZ Pay is a scam wallet that is suspending many customers accs and taking their money. ### 1/5 — Issues *2025-03-07* Face verification doesnt work at all fix it ### 1/5 — Bugs *2022-03-05, version 3.5.3* This version cant press get code button. Someone please fix it ### 1/5 — Untrustworthy payment system *2021-08-12* KBZ pay share all their customers’ data, facts and privacy to tyranny military dictatorship. They supporting the military. So many people accounts has been breached their privacy. Very shameful KBZ ### 1/5 — Support the terrorist myanmar military *2021-08-11, version 3.4.0* Shame on you KBZ! ### 1/5 — Failed bank ethic *2021-08-11* KBZ fails to protect their customers’ privacy. What a shame for a bank. 👎🏻👎🏻👎🏻👎🏻 ### 1/5 — Useless bank *2021-08-10, version 3.4.0* Shame on u ### 1/5 — Shame on u KBZ bank *2021-08-10* This app is bed customer service. They freeze some customer account because customer is donated. ### 1/5 — Review *2021-08-10, version 3.4.0* Worst app and bank in the world ### 1/5 — Untrustworthy *2021-08-10* A bank’s primary need is being thrust-worthy, faithful to its customers and ethical as of professional standards. Not any one of these can be found in KBZ bank and KBZ pay. While Myanmar customers are just doing money transfer to buy oxygen and medical products essential to fight COVID-19 to save lives, KBZ outrightly FREEZES the bank account of many customers trying to stop any measures Myanmar people are struggling to tackle the COVID crisis. What an abhorrent abominable heinous obnoxious action of KBZ is !! Dear World, this is KBZ. This defines what is KBZ. This signifies how KBZ stands in this Crisis. This will also be the history of KBZ. ## Most praised reviews (2 highest-rated) ### 5/5 — Taunggyi, Myanmar *2019-10-02* 👍🏼 Easy to use , Cash in, Cash out Money transfer, Withdraw Mobile topup.😊😊😊 ### 2/5 — Error case *2018-09-15* “Your I phone is has Been jailbroken and You can not use this app” is happen in my phone --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*