# KCB iBank

> Online banking app for account management and fund transfers. (iPhone/iPad app by Kenya Commercial Bank Limited.)

- Source: https://appshunter.io/ios/app/kcb-ibank/id1519795843 (this page in markdown: same URL + `.md`)
- Developer: [Kenya Commercial Bank Limited](https://appshunter.io/developer/1037798611)
- Category: Finance, Business
- Price: Free
- Rating: 2.50/5 from 22 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 25 MB
- Languages: English, French, Chinese, Swahili
- Released: 2021-10-25
- Data updated: 2026-06-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kcb-ibank/id1519795843/reviews.md

## What is KCB iBank?

KCB iBank is an online banking solution that allows customers to access all their banking needs through internet including viewing account balances, statements, making payments and transfer funds to accounts within the bank, other local banks, mobile wallets as well as international bank transfers.

## Key features

- View account balances
- Access account statements
- Make payments
- Transfer funds locally
- International bank transfers
- Mobile wallet transfers

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/kcb-ibank/id1519795843/reviews.md

### 1/5 — Horrible app

*2025-11-23*

I can never just access my statements with ease, without constantly reaching out to get it figured out! So annoying!

**Developer response:** Hello, kindly click on the link https://onlinebanking.kcbgroup.com and login to access your statement. ^JD

### 1/5 — Outdated App

*2024-10-22*

This is such a terrible app. It takes multiple times to open even after entering the OTP code. On top of that once you’re able to access, it is difficult doing basic things such as going through recent transactions, making payouts etc. In such an innovative age it is shameful to see such a big bank have a rather useless application

**Developer response:** Hello, your feedback is extremely valuable, and we acknowledge the issues you've raised regarding app performance. Please be assured that our technical team is actively working to resolve these challenges and improve the overall user experience.^JD

### 1/5 — Locked

*2024-06-30*

Most useless app, worked for few months but not anymore. Doesn’t recognise password and won’t let me change.

### 5/5 — Works great don’t understand the comments

*2024-06-13*

Good app

**Developer response:** Hi, thank you very much for your feedback. ^JD

### 1/5 — Junk!

*2024-01-12*

Simply junk and big joke!
No comment.

**Developer response:** Hi, this experience is unfortunate, please share your details and a short description of your issue via dm (X:@KCBInKenya and Facebook: KCB Group) to help us turn this around. ^JD

### 1/5 — Bad App

*2023-12-16*

This App is the worst I have ever used. It fails 75% of the time and I am moving my banking services to another bank.

**Developer response:** Hello, we're sorry to hear that you're having a frustrating experience with the app. We'd really appreciate it if you could share more details about the issue via DM on X (@KCBInKenya) or Facebook (KCB Group) so we can look into it and assist you better. Your feedback is important to us. ^JD

### 1/5 — CEO

*2023-01-10*

For a bank that has been in business for close to 100yrs…. a bank which is well known…which reports big profits - much must be invested in its Crazy APP … customer friendly NOT JUA KALI and Korogocho type of applications… actually KCB needs to move from Stone Age (Adam and Eve) times to the 21st Century

**Developer response:** Hello, we're sorry to hear that you're having a frustrating experience with the app. We'd really appreciate it if you could share more details about the issue via DM on X (@KCBInKenya) or Facebook (KCB Group) so we can look into it and assist you better. Your feedback is important to us. ^JD

### 1/5 — Claims my device is jail broken

*2022-11-25*

Not working on my device. I get a warning at startup that the app has detected that my device is jail broken.  No option to proceed.

I’m on Apple iPhone 8Plus, iOS 16.1.1.  No other app, including Apple apps and several financial apps, report this problem.

I can still access my KCB account via a web browser on the phone.

**Developer response:** Hello, your feedback is extremely valuable, and we acknowledge the issues you've raised regarding app performance. Please be assured that our technical team is actively working to resolve these challenges and improve the overall user experience.^JD

### 5/5 — Best bank

*2021-11-13*

They are amazing and outstanding bank in kenya. They have the best services

**Developer response:** Hello, thank you for your encouraging words. ^JD

## Frequently asked questions about KCB iBank

### What banking services does KCB iBank offer?

KCB iBank allows users to view account balances and statements, make payments, and transfer funds to various accounts including local banks, mobile wallets, and international destinations.

### Is KCB iBank secure for banking transactions?

As an online banking solution, KCB iBank is designed with security in mind to protect your financial information and transactions. Specific security features are not detailed but are inherent to online banking platforms.

### Can I transfer money to other local banks using KCB iBank?

Yes, KCB iBank supports fund transfers to accounts within other local banks, facilitating easy movement of money between different financial institutions.

### What devices are supported by KCB iBank?

KCB iBank is available for iPhone and iPod devices, providing mobile banking access for Apple users.

### How often is KCB iBank updated?

The latest version of KCB iBank is 2.12, and it was last updated on June 11, 2025. Updates ensure the app remains functional and secure.

### What is the user rating for KCB iBank?

KCB iBank has a rating of 2.6 stars based on 21 user ratings, indicating a mixed reception from its user base.

### Does KCB iBank support international bank transfers?

Yes, KCB iBank facilitates international bank transfers, allowing customers to send money to accounts outside of the local banking system.

### What is the age rating for KCB iBank?

KCB iBank has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 2.13 — 2026-04-27

Better user experience

### 2.12 — 2025-06-11

Improvements in customer experience

### 2.10 — 2025-05-15

Better User Experience

### 2.9 — 2024-11-15

Statements available.

### 2.8 — 2024-10-14

Better customer experience

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## More apps by Kenya Commercial Bank Limited

- [KCB OTP](https://appshunter.io/ios/app/kcb-otp/id1037798612)
- [BPR Mobi](https://appshunter.io/ios/app/bpr-mobi/id6479511511)
- [BPR OTP](https://appshunter.io/ios/app/bpr-otp/id6479872856)
- [New KCB Mobile](https://appshunter.io/ios/app/new-kcb-mobile/id6738310699)
- [KCB Mobile TZ](https://appshunter.io/ios/app/kcb-mobile-tz/id6743007701)

All apps by Kenya Commercial Bank Limited: https://appshunter.io/developer/1037798611

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*