# KCQ Scooter — user reviews

> 169 indexed App Store user reviews of KCQ Scooter by Shenzhen KeChuangqi Technology Co., Ltd., rated 2.04/5 from 131 ratings.

- Source: https://appshunter.io/ios/app/kcq-scooter/id1464486038/reviews
- App overview in markdown: https://appshunter.io/ios/app/kcq-scooter/id1464486038.md
- Rating breakdown: 5★ 22 · 4★ 6 · 3★ 8 · 2★ 14 · 1★ 81

## What do users think of KCQ Scooter?

Overall sentiment: negative

**Pros**

- ⚡ Fast scooter performance
- 🎯 Simple skip registration option
- 🔧 Basic app functionality works
- 📱 Bluetooth connectivity when functioning

**Cons**

- 🐛 Registration system completely broken
- 🔐 Login fails after account creation
- 📵 Cannot create user accounts
- 🔌 Bluetooth connection issues
- ⚠️ Misleading free app claims with hidden fees
- 🌍 Data privacy concerns with Chinese servers
- ❌ No customer support available
- 📧 No password reset functionality
- 🔒 Greyed out register button
- ⏱️ No app updates in over a year
- 🎚️ Speed adjustment features unavailable
- 🚨 Forced Bluetooth pairing issues
- 📍 Cannot locate scooter when powered off
- 🔊 Annoying beep sounds without mute option

**Commonly reported bugs**

- Registration button remains greyed out
- 6-digit verification code not delivered
- App rejects valid passwords
- Bluetooth fails to connect
- App shows 'No equipment available' error
- Cannot proceed past registration screen
- Forced Bluetooth sync to nearby devices
- App crashes or becomes unresponsive
- Login impossible even after successful registration
- Password field not accepting input
- Email input field missing on login
- Scooter speed limited to 9-19 mph instead of advertised 25 mph
- App requires scooter to be powered on to function

**Most requested features**

- GPS tracking functionality
- Lock screen widget support
- Facial recognition or PIN login
- Speed de-restriction options
- Custom firmware support
- Password reset feature
- In-app customer support contact
- Eco mode access
- Mute notification sounds
- Advanced scooter settings
- Mileage tracking display

## Newest reviews (15 of 169)

### 4/5 — Vites Problemi

*2026-08-24, version 2.0.5*

Ben özel ayarlardan en son vites yani d nin ayarını 25 den 35 e çekince 35 basmak yerine 32 basıyor nedenini lütfen açıklayın 🙏🏻

### 2/5 — Won’t let me connect

*2026-04-02, version 2.0.5*

I connected once last night and I can’t anymore

### 1/5 — Ein stern is Zuviel

*2025-09-05, version 2.0.5*

Nullll

### 2/5 — Bien pero mal

*2025-08-21, version 2.0.5*

La aplicación me funcionó con mi scooter pero después de que mi hermano salió con el al kilómetro 1 dejo de detectarlo pero me gusto que esta el modo de bloqueo que hace que el scooter no se pueda mover de ninguna manera

### 3/5 — Keine Registrierung möglich

*2025-08-15, version 2.0.5*

Registrierung funktioniert nicht. Ansonsten kann man über die App einiges einstellen, was sehr hilfreich ist.

### 1/5 — Unable to register

*2025-08-14, version 2.0.5*

When I registered, app shows "Registration failed"…

### 1/5 — Horrible app can’t even register

*2025-08-06, version 2.0.5*

Can’t register and login

### 1/5 — Beyond horrible

*2025-07-27, version 2.0.5*

App doesn’t work - at all!

### 2/5 — My scooter blew up!!!

*2025-07-20, version 2.0.5*

Idc about the app but my scooter caught on fire and blew up while riding it so be careful and don’t go too fast. I have to go buy a new one now and I have no money 😭 yall better make sure to get that protection plan

### 1/5 — This app is trash

*2025-07-14, version 2.0.5*

When I was going in, I couldn’t sign in and it said use a password I had no password and then it said put in your email and there’s no spot to put your email. This app is horrible and reading other reviews. I got the same problems.

### 1/5 — Can’t Access App - No Support

*2025-07-10, version 2.0.5*

Downloaded the app but cannot register. Tried both phone and email, but it asks for a 6-digit code. Have no way of knowing what the code might be. Tried to contact developer, but no website or contact information. Good thing it’s free…that’s about what it’s worth…nothing!

### 1/5 — Didn’t let me register

*2025-06-26, version 2.0.5*

It says wrong  number and email and password

### 4/5 — I need help

*2025-06-17, version 2.0.5*

Can someone help my Bluetooth ain’t working

### 1/5 — Cant register

*2025-06-15, version 2.0.5*

Didnt let me register how rude

### 1/5 — À vouloir trouver moins chère

*2025-06-02, version 2.0.5*

Franchement ! Impossible de créer un compte.

## Most critical reviews (10 lowest-rated)

### 1/5 — Registrieren

*2026-01-16, version 2.0.5*

Ich kann mich nicht über die APP Registrieren?
Es geht bloß über Bluetooth!
Ich möchte mich aber über die APP Registrieren

### 1/5 — Registration nicht möglich

*2026-01-16, version 2.0.5*

Aufgrund der dadurch, dass die Registration nicht möglich ist, wird das Produkt wieder zurückgeschickt, da es hier an jeglicher Seriosität fehlt.

### 1/5 — No deja registrarse

*2026-01-07, version 2.0.5*

Desde que baje la app hace más de 2 meses no me deja registrar, qu tengo que hacer ?

### 1/5 — Application défaillante

*2025-12-13, version 2.0.5*

Impossible de créer un compte, ce n’est pas très encourageant, j’ai gagné la trottinette, encore un produit chinois défaillant.

### 1/5 — Terrible App

*2025-10-17, version 2.0.5*

Terrible app

### 1/5 — Registrierung

*2025-10-11, version 2.0.5*

Man kann nicht registrieren oder anmelden. Was soll das?

### 1/5 — HATE APP

*2025-10-04, version 2.0.5*

U can’t even make an account and the app dosent even work HATE THIS APP

### 1/5 — E-Scooter

*2025-10-03, version 2.0.5*

Es funktioniert nicht sich zu registrieren 😡dann geht das Teil zurück!
Schade hatte mich schon sehr darauf gefreut damit zu fahren

### 1/5 — Funktioniert nicht

*2025-09-17, version 2.0.5*

Die Registrierung funktioniert nicht. Hat jemand eine andere App, die für diese E-Scooter funktioniert?

### 1/5 — Trash

*2025-09-07, version 2.0.5*

So ordered the scooter we love the fun it brings but it’s a very poorly designed app. You can’t create nor register an account and that’s terrible!

## Most praised reviews (10 highest-rated)

### 5/5 — Tout est carré

*2026-02-02, version 2.0.5*

J’ai débrider ma trotte acheter sur amazone avec succès même si c’était un peut galère pour le compte

### 5/5 — The best scooter app

*2025-10-16, version 2.0.5*

This scooter app is really in truly awesome. I’ve had no problems with the login and stuff. All you have to do is click no account but the thing is I could not get logged in so it’s that part. It’s a little messy unless you have like some pro account I think I’m not 100% sure but all I know is that this app is really good

### 5/5 — Best thing ever

*2025-08-29, version 2.0.5*

It’s so cool lasted 3years

### 5/5 — Scooter

*2025-08-24, version 2.0.5*

Just hit skip

### 5/5 — Nice App, but False Ad?

*2025-08-03, version 2.0.5*

This app is good, but it charges a fee for downloading when it’s *allegedly* free… It doesn’t make sense

### 5/5 — The speed is so super fast

*2025-03-30, version 2.0.5*

RECMONDDDDDD

### 5/5 — Bloqué sur P

*2025-01-31, version 2.0.5*

Je n’arrive plus à me connecter et je reste bloqué sur Parking .. y’a t il un moyen pour résoudre ce problème..?

### 5/5 — Respond

*2024-12-29, version 2.0.5*

How to put on eco mode

### 5/5 — Bruh

*2024-08-04, version 2.0.5*

Just hit skip at the bottom instead of registering.

### 5/5 — App is good and cool to me for my i9 i scooter 🤷🏾

*2024-05-26, version 2.0.5*

Very good app but probably no where near better than the others

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
