# KCTCU — user reviews > 37 indexed App Store user reviews of KCTCU by Kane County Teachers Credit Union, rated 4.85/5 from 4,957 ratings. - Source: https://appshunter.io/ios/app/kctcu/id517433706/reviews - App overview in markdown: https://appshunter.io/ios/app/kctcu/id517433706.md - Rating breakdown: 5★ 4,375 · 4★ 449 · 3★ 105 · 2★ 13 · 1★ 15 ## What do users think of KCTCU? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 👍 Excellent app - 👍 User friendly - 👍 Reliable and secure - 👍 Convenient banking - 👍 Easy to use **Cons** - 🐛 Unstable app with crashes - 🐛 Mobile deposit issues - 🔒 Lacking Face ID support - 👎 Limited functionality compared to website - 👎 Frequent log-outs - 👎 Slow login process **Commonly reported bugs** - Frequent crashes and login issues - Mobile deposit errors - Orientation issues on iPad **Most requested features** - Landscape mode support - Quickpay/Zelle options - Increased mobile deposit limit - Enhanced transaction history and budgeting tools ## Newest reviews (13 of 37) ### 5/5 — I love KCT app *2021-08-03, version 3019.0.0* I really like the app. The only problem is I had probs moving $ from Christmas club to checking. ### 5/5 — Good app w/mobile deposit issues *2021-04-14, version 3017.0.0* I love this app, but can only give it a 2 star rating due to the continuous problem with the mobile deposit feature. Although it is “endorsed” For Mobile Deposit Only, I cannot get the deposit to go through. Instead, I receive an error message telling me to write For Mobile Deposit Only. Calls to KCTCU only result in an empathetic ear suggesting that I be sure to endorse my check For Mobile DepotOnly. Oh, and did you know that once you’ve endorsed it For Mobile Deposit Only it’s darn near impossible to get it deposited any other way? ### 5/5 — Deposits during pandemic *2020-09-27, version 3014.1.1* I had hoped that during the pandemic and lockdown it would be possible to deposit a check bigger that $1000. ### 5/5 — The Best *2020-09-02, version 3014.1.1* No complaints KCT customer for many years. ### 5/5 — Way to go KCTCU *2020-07-24, version 3013.1.0* Love the convenience of banking at home! ### 5/5 — Love the app for phone not iPad *2020-07-16, version 3013.1.0* Love being able to bank from my phone, checking balances, pay bills and finally deposit checks electronically. Something I was unable to do, due to the orientation settings of the app on my iPad. ### 5/5 — Not a full 5 *2017-10-28, version 3000.3.0* Great app, need to make it a little cleaner though. A bit more neat and organized and different color scheme. ### 5/5 — Bank App *2017-10-28, version 3000.3.0* Great App. User friendly. ### 5/5 — Works great every time *2017-05-27, version 2016.07.1800* Thank you for providing an easy and efficient way to help with my banking. ### 5/5 — Good tool *2017-05-05, version 2016.07.1800* Good tool! Use it frequently ### 5/5 — KCT Mobile App *2017-04-14, version 2016.07.1800* I love it!!! Very user friendly and I love the dashboard enhancement! ### 5/5 — Works well, nice update. *2017-04-13, version 2016.07.1800* Works reliably when I need it. ### 5/5 — The app works great! *2017-03-26, version 2016.07* The app works well. I especially love the new mobile check deposit. I only wish that that the mobile app had the full functionality of the website (i.e. Budget tracker). Overall I am very happy with it ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile check deposit is awful *2021-01-10, version 3015.3.2* Please allow us the option to force deposit checks that ARE signed but the camera won’t read. I constantly receive errors saying “must endorse check” but it’s only because the a.i. Isn’t registering that it’s signed. ### 1/5 — Unstable *2018-12-13, version 3000.6.2* App keeps logging me out randomly. Also, when logging in, it takes forever to load and then states unable to log in. It has been frustrating using this app now. ### 1/5 — Not good *2018-12-03, version 3000.6.2* App crashes all the time! Fix it! ### 1/5 — Useless App *2015-09-21, version 2.4* Will not allow access to view accounts. After THREE security questions are answered correctly (yes, correctly) access is denied, with message stating INVALID LOGIN. I deleted the app a while back and months later, same error message. Mobile banking is clearly not be a priority for this institution. ### 2/5 — Limited accessibility *2021-07-02, version 3018.0.0* Other apps I have full access to my accounts. Here it is hard to pull up specific information, I can’t get to my statements, etc ### 4/5 — Need Face ID *2024-01-28, version 4011.1.0* I love the app, but I think it’s time to update it, so it would recognize Face ID. All other banking apps use this technology. ### 4/5 — Feedback *2023-03-27, version 4006.0.1* I do like the app a lot however I would like to see some kind of quickpay options or zelle soon ### 4/5 — Mostly Great *2022-03-25, version 3022.1.3* As an app, it’s pretty user friendly and the costumer service has always been good when I’ve had issues. Just wish it wasn’t down so often for updates and it occasionally logs me out of my account and I can’t always remember my password so I have to call to reset. Otherwise, easy to navigate and a good bank overall. ### 5/5 — Kct *2025-12-26, version 4019.0.3* Great bank ### 5/5 — Fast and Efficient *2024-05-09, version 4012.3.0* I consider this app “anytime banking”. I can check my account in a flash. ## Most praised reviews (8 highest-rated) ### 5/5 — Bank *2024-01-10, version 4011.1.0* Excellent app! ### 5/5 — money made easy *2023-11-14, version 4010.2.1* like app ### 5/5 — Portait vs. landscape view *2023-11-12, version 4010.2.1* Would give 5 stars except for the app is now only available in portrait view. Previously on my ipad I could view the app in landscape mode, but not any longer. Please look into the possibility of providing the option for both landscape and portrait mode. ### 5/5 — Great easy app *2023-11-09, version 4010.2.1* I love the easy use and accessible safely. I also love the digital app with card controls ### 5/5 — KCT *2023-10-14, version 4010.0.0* It’s a good bank ### 5/5 — My experience with KCT mobile banking *2023-10-12, version 4010.0.0* Very efficient and reliable my account is safe and secure.Staffs are very professional helpful and friendly ### 5/5 — Rating *2022-09-06, version 4002.1.2* Love having access to our accounts.I always have peace of mind about my banking Thanks .indeed I do have peace of mind ### 5/5 — Decent App *2022-05-16, version 3023.4.0* Decent all. A little uncle are about negative being in grey. But once you figure it out it’s fine. Doesn’t let you go back through records very far though. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*