# KE Live > Official K-Electric app for customer self-service and utility management. (iPhone/iPad app by K-Electric.) - Source: https://appshunter.io/ios/app/ke-live/id1458106362 (this page in markdown: same URL + `.md`) - Developer: [K-Electric](https://appshunter.io/developer/1458106361) - Category: Utilities - Price: Free - Rating: 2.80/5 from 79 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 131 MB - Languages: American English - Released: 2019-04-12 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ke-live/id1458106362/reviews.md ## What is KE Live? Welcome to KE Live, the official self-service mobile app from K-Electric. Designed to bring effortless convenience to millions of customers across Karachi and surrounding regions, KE Live puts complete control of your electricity services right in the palm of your hand. Say goodbye to long queues and hassle. Whether you want to view and pay your utility bill, submit your own meter reading, track real-time power updates, or lodge complaints, KE Live makes managing your power connection quick, seamless, and transparent. Key Features You'll Love. Live Power & Load-Shed Tracking Stay informed about your area's power status in real time. View accurate load-shedding schedules, planned maintenance outage alerts, and live updates whenever you need them. Instant Billing & Multi-Account Management • View & Download Bills: Access your latest electricity bill, duplicate bills, and payment history instantly. • Link Multiple Accounts: Easily manage and monitor multiple KE account connections (home, office, or rental properties) under a single login profile. • Online Payment Options: Pay your monthly bills securely using your credit/debit card directly within the app. Self-Reading Take charge of your billing cycle! With our interactive Self-Reading feature, you can upload a photo of your meters and manually submit your reading to ensure accurate and transparent billing. Complaint Registration & Real-Time Tracking Report issues effortlessly without calling customer support. • Lodge technical/electricity outages or billing complaints with a few taps. • Track your technical complaint resolution history in real time. • Report safety hazards or illegal power theft quickly and anonymously to keep your neighborhood safe. New Connection & Account Management Apply for new electricity connections, update personal account details, and request tax certificates directly through the app. Why Choose KE Live? • Instant Updates: Receive automated push notifications for upcoming bill due dates and outages. • Secure & Verified: Protected by secure OTP mobile authentication and encrypted transaction. • 24/7 Digital Convenience: Access all core utility services anytime, anywhere. KE Loyalty & Offers Enjoy exclusive discounts, cashback, and special perks from top partner brands just for using the KE Live app. Auto-Pay & Saved Cards Securely save your card for 1-click checkout or set up automatic monthly bill payments to never miss a due date. Getting Started is Easy! 1. Download the KE Live App. 2. Register using your mobile number, CNIC, and basic details. 3. Add your 13-digit KE Account Number found on your electricity bill. 4. Enjoy total digital control over your power connection! Have feedback or need assistance? Connect with us through our multiple 24/7 support channels: • In-App Feedback: Share your thoughts directly in the app. • WhatsApp Service: Save 03480000118 and send "HI". • Email Support: customer.care@ke.com.pk Download KE Live today and experience smart, hassle-free power management! ## Key features - Live power status - Load-shed schedules - Billing details and history - Real-time notifications - Report power theft - Lodge electricity complaints ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/ke-live/id1458106362/reviews.md ### 1/5 — Does not work outside of Pakistan *2026-06-13, version 9.2.37* Either app should not be available in global App Store to download, if it is available then it should work out of Pakistan. ### 5/5 — Not working for Expats *2026-05-21, version 9.2.37* For some odd reasons the app is blocked outside Pakistan. This app was the only avenue for expats to view and pay bills using their international bank cards. ### 1/5 — Useless if you’re outside PK *2026-05-13, version 9.2.37* Very frustrating that the app only works if you’re in Pakistan. Else it won’t let you log in to pay bills or get copies of bills etc. Not clear what the logic behind this silliness is but it makes it very hard to actually use the app. ### 1/5 — Worst Application *2026-05-11, version 9.2.37* After the update the app isn’t working. It used to happen every now and then but after the last update ( more than 3 months) the app isn’t working at all. As our country’s all institutions even KE doesn’t care about customer satisfaction and remains silent…. ### 1/5 — Bad very bad super bad service app *2026-05-02, version 9.2.37* Never help ### 1/5 — Login *2026-04-26, version 9.2.37* The app has automatically signed out month’s ago and is currently not available, how cheap ### 1/5 — Pls update the app *2026-04-04, version 9.2.30* App not working ### 1/5 — Not working *2026-04-01, version 9.2.30* Not working ### 5/5 — App Not Working after recent upgrade *2026-03-28, version 9.2.30* App very useful but unfortunately recently released update have some issues Please resolve this ASAP ### 1/5 — FIX YOUR APP! *2026-03-26, version 9.2.30* So many errors, login and UI issues. A revamp would be a fit. ## Frequently asked questions about KE Live ### What can I do with the KE Live app? The KE Live app allows you to manage your K-Electric services on the go. You can check live power status, view load-shedding schedules, access your billing details and history, and receive real-time notifications. It also provides features to report power theft, safety hazards, and lodge various complaints. ### Is the KE Live app free to use? Yes, the KE Live app is completely free to download and use. There are no charges associated with accessing its services or features. ### What kind of complaints can I lodge through the app? You can lodge multiple types of complaints through the KE Live app, including electricity complaints and billing complaints. The app also allows you to report power theft and safety hazards. ### How can I find my nearest customer care center using the app? The KE Live app features a function to help you find your nearest K-Electric customer care center. This ensures you can easily locate and visit a physical service point if needed. ## Version history (last 5 releases) ### 9.2.39 — 2026-08-06 1. Improved payment experience for faster and more reliable transactions. 2. Enhanced rewards experience with smoother access to loyalty benefits. 3. General performance improvements and bug fixes for a better app experience. ### 9.2.37 — 2026-04-21 Features like Bank Alfalah integration have been introduced ### 9.2.30 — 2026-01-31 General Pop-Up, Some Fixes Regarding Trust Billing Feature, KE REPLAY ### 9.2.28 — 2025-11-12 General Pop-Up, Some Fixes Regarding Trust Billing Feature ### 9.2.26 — 2025-08-29 Features like Smart Meter, Bug Fixes and Loyalty version 2.0, Card on File, REGISTER and UNREGISTER yourselves have been added, including Trust Billing feature ## Apps similar to KE Live | App | Rating | Price | Category | | --- | --- | --- | --- | | [益电宝-数据改变未来](https://appshunter.io/ios/app/id1434796500) | — | Free | Utilities | | [HeatNext](https://appshunter.io/ios/app/heatnext/id1440372440) | — | Free | Utilities | | [GHIA KIDS](https://appshunter.io/ios/app/ghia-kids/id1434789680) | — | Free | Utilities | | [Omni Relprev](https://appshunter.io/ios/app/omni-relprev/id1434690340) | — | Free | Utilities | | [佐敦](https://appshunter.io/ios/app/id1448255140) | — | Free | Utilities | | [MISD Tip](https://appshunter.io/ios/app/misd-tip/id1440174120) | — | Free | Utilities | ## Related topics [kvpi](https://appshunter.io/ios/topics/kvpi) · [kontra k app](https://appshunter.io/ios/topics/kontra-k-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*