# KE Live — user reviews > 56 indexed App Store user reviews of KE Live by K-Electric, rated 2.80/5 from 79 ratings. - Source: https://appshunter.io/ios/app/ke-live/id1458106362/reviews - App overview in markdown: https://appshunter.io/ios/app/ke-live/id1458106362.md - Rating breakdown: 5★ 32 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 39 ## Newest reviews (12 of 56) ### 2/5 — Unable to login *2026-03-10, version 9.2.30* After recent update, unable to login via phone or email. It says error at the bottom. Im an overseas user and this app doesn’t work without a Pakistani VPN. ### 1/5 — App Glitch *2025-12-26, version 9.2.28* Few Days Ago facing problem app is not showing any details on home page ### 1/5 — They dont view the app *2025-07-10, version 9.2.23* The developers or the application handler will not review the complaint section so far, i have not gone through other options but the main i have faced. ### 1/5 — Login error *2025-05-22, version 9.2.23* Unable to login for couple of days ### 2/5 — Unable to login *2025-05-20* After recent update, unable to login via phone or email. It says error at the bottom ### 1/5 — NOT Working outside pak *2025-05-16, version 9.2.23* I use app for my family in pak but its now restricted and not working outside pak. I am in saudi ### 1/5 — Not working since long *2025-05-14, version 9.2.23* Trying to open but some reason not working please fix the issue from Canada ### 1/5 — Poor app *2025-05-12, version 9.2.23* New update is now unable to login with mobile and email both ### 1/5 — Not working at all *2024-09-16, version 9.1.7* It was working okayish till 2 months ago. Now it doesn’t even get past the first screen. Tried uninstalling and installed it again. No difference ### 1/5 — App does not take me to the login page *2024-08-14* The app does not start after the update it just shows the first page KE. It doesn't even go to the login page. When would this be resolved? This is happening again. This was resolved for a while and is happening again **Developer response:** Hi there! We’re sorry you’re experiencing issues with the App. We suggest using the latest version of application and a stable internet connection. However, if you continue to experience the same issue, please share your KE Account Number & Mobile Number with us at feedback.kelive@ke.com.pk. We will prioritize your concern and provide a prompt response. Thank you! ### 1/5 — Poor app. *2024-07-03, version 9.1.4* Very poor app. Doesn’t work most of the time. It could have been better. ### 1/5 — KE Intro *2024-06-22, version 9.1.4* Engineer bhi Pakistan jese hi hen, sb k sb bharwe hen KE me🤣🤣🤣 ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work outside of Pakistan *2026-06-13, version 9.2.37* Either app should not be available in global App Store to download, if it is available then it should work out of Pakistan. ### 1/5 — Useless if you’re outside PK *2026-05-13, version 9.2.37* Very frustrating that the app only works if you’re in Pakistan. Else it won’t let you log in to pay bills or get copies of bills etc. Not clear what the logic behind this silliness is but it makes it very hard to actually use the app. ### 1/5 — Worst Application *2026-05-11, version 9.2.37* After the update the app isn’t working. It used to happen every now and then but after the last update ( more than 3 months) the app isn’t working at all. As our country’s all institutions even KE doesn’t care about customer satisfaction and remains silent…. ### 1/5 — Bad very bad super bad service app *2026-05-02, version 9.2.37* Never help ### 1/5 — Login *2026-04-26, version 9.2.37* The app has automatically signed out month’s ago and is currently not available, how cheap ### 1/5 — Pls update the app *2026-04-04, version 9.2.30* App not working ### 1/5 — Not working *2026-04-01, version 9.2.30* Not working ### 1/5 — FIX YOUR APP! *2026-03-26, version 9.2.30* So many errors, login and UI issues. A revamp would be a fit. ### 1/5 — Not working and nothing happened after requesting OTP both by email and cell number *2026-03-20, version 9.2.30* Your aap is of no use. It has signed out few months back and now it’s not moving ahead after OTP request. ### 1/5 — Adnan Laique *2026-03-18, version 9.2.30* The app is not working; it's just showing the KE logo and not sending any OTP. Doesn't allow login. ## Most praised reviews (10 highest-rated) ### 5/5 — Not working for Expats *2026-05-21, version 9.2.37* For some odd reasons the app is blocked outside Pakistan. This app was the only avenue for expats to view and pay bills using their international bank cards. ### 5/5 — App Not Working after recent upgrade *2026-03-28, version 9.2.30* App very useful but unfortunately recently released update have some issues Please resolve this ASAP ### 5/5 — Zahid Muneer *2025-05-20, version 9.2.23* Best app , I found in karachi utilities ### 5/5 — Good job *2025-01-24, version 9.1.8* Keep it up! ### 5/5 — Zahid Muneer *2024-12-20* Best app , I found in karachi utilities ### 5/5 — Brilliant app *2020-05-31, version 3.0* Don’t know why so many people have complained, I think the app works brilliantly. ### 5/5 — Very useful app *2020-02-14, version 2.0* Highly recommended ### 4/5 — Great app with growing features *2025-04-27, version 9.2.11* Great app that helps manage KE connections. Need more details on how a bill is formulated which it seems they are working on. Need to make it more easier for normal customers. ### 3/5 — Unable to Download Receipt *2025-11-11, version 9.2.26* After payment through debit card payment is successful but unable to download the receipt. ### 3/5 — Issue *2025-05-17, version 9.2.23* App not working after recent update --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*