# Keap Mobile — Keap CRM, available on the go!

> Mobile CRM for managing customer data, tasks, and business communications on the go. (iPhone/iPad app by Infusionsoft.)

- Source: https://appshunter.io/ios/app/keap-mobile/id1421097870 (this page in markdown: same URL + `.md`)
- Developer: [Infusionsoft](https://appshunter.io/developer/646076388)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.40/5 from 1,824 App Store ratings · 130 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 108 MB
- Languages: American English
- Released: 2018-09-23
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/keap-mobile/id1421097870/reviews.md

## What is Keap Mobile?

Your Keap CRM, available on the go!
Our mobile app for Keap lets users add or access customer info, tasks, and notes on-the-go, keeping you prepared and ensuring you make a winning impression with customers. Mobile reminders and alerts prevent you from missing important to-do's. 

Stay organized with Keap CRM with built in marketing and sales automation. You can view customer details, notes, tasks, call history, messages, and more in one organized contact record so you don’t get caught without the info you need prior to a meeting or business call. 

-----------------------------------------

CRM features:

• Business card scanner: Scan business cards, which will be automatically transcribed and added as a contact in Keap phone call app. 

• Easy contact import: Import your business contacts directly from your real phone number.

• Appointment scheduler (For users of Keap Lite, Keap Pro, Keap Max editions only): View your appointments or book appointments directly through the phone call app so you can manage your business line on the go

• Accept payments: View, edit, create and send invoices allowing you to request payment on the go. 

-----------------------------------------

Keap Business Line Features (For users of Keap Pro and Keap Max editions in the U.S. and Canada only):

• Displays caller ID so you always know if the call is meant for your personal or business line. Use the Keap phone number caller ID to quickly see if the call is from your business line so you can answer your sideline number like a pro every time.

• Works as a personalized real phone number generator to easily create or change a virtual number to exactly what you want. Choose your own local number or change phone numbers to a customized number like 555-4MY-HOME so it's memorable for your small business and your clients. It’s a second phone number generator with you in charge.

• Auto replies when you’re away. SMS and call forwarding auto-replies when you miss a text or call on your business line so you never miss out on following up with a lead or an important client. 

• Let's you set your business schedule. Set a snooze schedule to pause business line calls and SMS notifications while sideline auto-replies for you to stay connected to your leads while you focus on other things that matter. 

• Allows for customization of your business line voicemail. Set up custom voicemail greetings so your second phone number for your business line is specific to your business. Plus, voicemails are automatically transcribed to help you save time and respond quicker.

## Key features

- Add/access customer info, tasks, and notes
- Mobile reminders and alerts
- Business card scanner
- Contact import
- Appointment scheduler
- Accept payments
- Business line features (caller ID, auto-replies)

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Keap Mobile | $9.99 | per month |
| Keap Mobile | $19.99 | per month |
| Keap Mobile | $14.99 | per month |
| Keap Mobile | $19.99 | per month |
| Keap Mobile Semi-Annual Plan | $79.99 | per 6 months |
| Keap Mobile Annual Plan | $149.99 | per year |
| Keap Mobile | $14.99 | per month |
| Keap Mobile | $49.99 | per 6 months |
| Keap Mobile Annual Plan | $99.99 | per year |
| Keap Mobile | $9.99 | per month |


## What do users think of Keap Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Powerful CRM features
- 👍 Sleek and intuitive app design
- 💡 Helpful for organizing business
- 🔒 Secure and reliable

**Cons**

- 🐛 Frequent crashes and freezes
- 🔍 Limited functionality compared to desktop version
- 🔋 Drains battery quickly
- 🤔 Confusing login/account setup process

**Commonly reported bugs**

- Contacts not syncing properly
- Text messaging issues and unreliable notifications
- Overlapping UI elements and unresponsive buttons

**Most requested features**

- Ability to port existing phone numbers
- More customization options
- Improved calendar and scheduling features
- Better email integration

## Recent user reviews (10 of 130)

All indexed reviews: https://appshunter.io/ios/app/keap-mobile/id1421097870/reviews.md

### 1/5 — Awful since Thryv

*2026-07-09, version 3.2.0*

They really messed this up.

### 1/5 — Stay away

*2026-06-04, version 3.0.2*

Keap is not in the mobile business.  This app crashes constantly and is virtually unusable.

### 1/5 — Major issues since Thryv acquisition

*2026-06-03, version 3.0.2*

Keap used to be amazing. Now it’s awful since the recent merger with Thryv. It’s unreliable and buggy.

### 2/5 — Too many issues

*2026-06-02, version 3.0.2*

Can’t send auto text messages from a normal phone number!

### 1/5 — Continuously crashes after Thryve update

*2026-04-20*

This app was already so-so due to false advertising: it does not allow you to access the entire CRM. It did allow me to access text messaging and phone calls which is what I really needed, but broadcast and marketing have to be done from the website.

Now Keap is using a new system called thrive for login. I'm not sure what the benefit of the consumer is, but I rarely can use the Keap app now. It mostly spins me in a do-loop circle between logging into Keap and logging into Thryve and then logging me out because my "session has ended"

Until Keap fixes this the app is practically useless

### 1/5 — Buggy. Customer support has gotten far worse since keap was bought out.

*2026-03-18, version 3.0.1*

Not what it used to be.

### 1/5 — Inutile

*2026-01-08, version 2.9.27*

Non funziona, inutilizzabile

### 2/5 — Terrible Quality Test with every change

*2025-11-25*

It is hard to understand that when a change is made, basic functionality is affected. This week two events: a) Not be able to call back a contact using the mobile app, the call drops after a recording saying “An application error ocurred” b) Keap mobile update overlap icons and it is imposible to dial a number.  These are only examples of this week.  This year we have at least other two situations with the business line.  One of them, not been able to add a phone number to the business line. Interesting, all these functionality was working before changes. Very frustrating!

### 1/5 — Limited use

*2025-09-27, version 2.9.25*

Sadly I thought this was going to be a really great support for me but I can’t seem to see how to work the app. The buttons are not responsive so I can’t even add a contact.

### 1/5 — Kristin at the spruce goose

*2025-09-26, version 2.9.25*

I am CONSTANTLY asked to log in face recognition does not work
I still have to enter my email and password 
It impedes my ability to work efficiently with my clients!
Very unhappy

## Frequently asked questions about Keap Mobile

### What does the Keap Mobile app do?

The Keap Mobile app provides on-the-go access to your Keap CRM. You can add or view customer information, tasks, and notes, ensuring you're always prepared for meetings and calls. It also includes features for managing business communications and accepting payments.

### What are the key features of Keap Mobile?

Key features include a business card scanner for easy contact addition, direct contact import from your phone, an appointment scheduler (for specific editions), and the ability to accept payments via invoices. For Pro and Max users, it offers business line features like caller ID, auto-replies, and customizable voicemail.

### Is Keap Mobile free to use?

The app itself is free to download and use for accessing your Keap CRM. However, certain advanced features, such as the appointment scheduler and business line functionalities, are only available for users of Keap Lite, Keap Pro, and Keap Max editions, which are paid services.

### Who is the Keap Mobile app for?

This app is designed for small business owners, entrepreneurs, and sales professionals who need to manage their customer relationships, sales activities, and business communications efficiently while away from their desk.

### Can I manage my business phone line with this app?

Yes, for users of Keap Pro and Keap Max editions in the U.S. and Canada, the app offers business line features. This includes displaying caller ID for your business line, setting up auto-replies for missed calls and texts, and customizing your business voicemail with transcription.

## Version history (last 5 releases)

### 3.3.2 — 2026-08-24

- Bug fixes.
- Security updates.

### 3.3.1 — 2026-08-03

Security updates.
Reliability improvements.

### 3.3.0 — 2026-07-20

- Performance improvements.
- Security updates.

### 3.2.0 — 2026-07-01

Improved app reliability, and performance.

### 3.1.0 — 2026-06-29

- Performance improvements.
- Security updates.
- App stability improvements.

## Apps similar to Keap Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Second Number ®](https://appshunter.io/ios/app/second-number/id1598245777) | 3.4 (17) | Free | Business |
| [IntBell: Phone Calls + Texts](https://appshunter.io/ios/app/intbell-phone-calls-plus-texts/id1540716367) | 4.8 (54) | Free | Business |
| [dialbird](https://appshunter.io/ios/app/dialbird/id1510307851) | 5.0 (1) | Free | Business |
| [LinkedPhone—Pro Business Line](https://appshunter.io/ios/app/linkedphonepro-business-line/id1304985788) | 4.7 (3,782) | Free | Business |
| [Second Phone Line Ninja Number](https://appshunter.io/ios/app/second-phone-line-ninja-number/id1433802764) | 4.0 (169) | Free | Business |
| [Reach: Business Phone Number](https://appshunter.io/ios/app/reach-business-phone-number/id1469753792) | 4.0 (83) | Free | Business |

## More apps by Infusionsoft

- [Max Classic](https://appshunter.io/ios/app/max-classic/id825002436)
- [Keap Community](https://appshunter.io/ios/app/keap-community/id6466124404)

All apps by Infusionsoft: https://appshunter.io/developer/646076388

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*