# Keen Psychic Reading & Tarot — user reviews > 241 indexed App Store user reviews of Keen Psychic Reading & Tarot by INGENIO, LLC, rated 4.70/5 from 9,534 ratings. - Source: https://appshunter.io/ios/app/keen-psychic-reading-and-tarot/id1008861332/reviews - App overview in markdown: https://appshunter.io/ios/app/keen-psychic-reading-and-tarot/id1008861332.md - Rating breakdown: 5★ 8,465 · 4★ 406 · 3★ 149 · 2★ 92 · 1★ 422 ## What do users think of Keen Psychic Reading & Tarot? Overall sentiment: negative **Pros** - 🚀 Incredible guidance and easy to use - 👍 Great app with amazing advisors - 💡 Worth your time - 👍 My go to when I need advice - 👍 Enlightenment - 👍 Amazing! - 👍 Simple and intuitive - makes connecting to advisors easy! - 👍 Spot on - 👍 Goes the Extra Mile - 👍 Crystal clear - 👍 Outstanding Reading - 👍 Great for chatting! - 👍 Top quality advisors - 👍 Very convenient! - 👍 Great app **Cons** - 🐛 Read before using - 🐛 Avoid this app! - 🐛 Writing own reviews - 🐛 Apple app doesn't work correctly - 🐛 Email facility gone - 🐛 Be careful - 🐛 Fake so called physics that take your money - 🐛 nice advisors but - 🐛 Scam you and lie about pricing - 🐛 This App is Super Expensive - 🐛 Unfortunately Keen is a scam - 🐛 Too expensive - 🐛 Scam! - 🐛 Don't recommend 🙄😑 Ppl pretending to have gifts. - 🐛 Way to expensive - 🐛 Psychics preying on desperate people seeking answers - 🐛 Stop overcharging everything oh my god - 🐛 Update: It's not reliable and it's way too expensive - 🐛 Choose wisely! - 🐛 Just a scam - 🐛 Not sure - 🐛 Horrible end-user experience - 🐛 Wait time for call back is ridiculous - 🐛 Tricky Advisor Review Options - 🐛 Nothing but fakes - 🐛 Unhappy customer - 🐛 Irritating - 🐛 Crashes... - 🐛 Scam, double charge then deny it! - 🐛 Utter scam - 🐛 The Worst! fake psychics!! - 🐛 Charged even without the service - 🐛 Never again - 🐛 SCAM! - 🐛 Lives by Design - 🐛 Disappointed customer - 🐛 One of the Worst Psychic Apps - 🐛 Keen - 🐛 Actually your satisfaction is NOT guaranteed. - 🐛 Load of rubbish - 🐛 Nothing but fakes - 🐛 Unhappy customer **Commonly reported bugs** - Just updated - Apple app doesn't work correctly **Most requested features** - Introduce push notifications - Post reviews after readings ## Newest reviews (15 of 241) ### 3/5 — Don’t like the new update *2026-09-02* The transcript part has no more chat button so have to manually find the psychic instead to see if they’re online. I don’t know why they made it more complicated for no reason **Developer response:** Hi Tula, thank you for sharing your feedback about making it easier to find your advisor. We truly appreciate constructive input from our members, as it helps us improve the experience. ### 2/5 — Fake *2026-09-01, version 12.2.0* I did a reading, and the person said to me, “To tell you the truth, you choose what to believe.” You do NOT tell someone who is paying you for a reading that. That right there tells me this is fake. I feel like this app is fake too and a scam that just takes your money and can get you addicted to paying for more readings. If you really want to get a reading, I would rather go somewhere in person, like Cassadaga, instead of continuing to spend money on an app like this ### 2/5 — Advisors *2026-08-29, version 12.2.0* I feel like this app is a waste of money I had a bad experience with a advisor. when I was asking a question she was yelling at me. I’m very unprofessional and also I feel like when I ask a question it becomes a therapy session and not answering my questions like direct. ### 3/5 — Poor *2026-08-22, version 12.1.0* I’m an advisor and this app is totally confusing ### 2/5 — Con artist *2026-08-09, version 12.0.0* I would say take what you want out of it but they’re not real. One tried to con me out of money telling me what I want to hear but what I need to know. Follow your gut and therapist ### 2/5 — Not for me. Heavenly visions rude *2026-07-25, version 11.11.2* Not good app ### 2/5 — Former Keen advisor *2026-07-20* Former Keen advisor here with hundreds of readings and very good reviews. I've had a rough year personally and logged in recently to find that I had been de-advisored after just 90 days of inactivity--without so much as an email from them. I messaged them multiple times and was ultimately told curtly, "Since there have been no services sold in the past 90 days, your listings were set to inactive to keep things tidy and avoid confusion for our customers." Clearly the issue was that I was not making them any money, so they dropped me to make room for more advisors--of which they already have a gross overage. Potential advisors (and advisees) beware. There are other sites with less advisors with whom you won't have to sit waiting for chats to come through due to competing with a superfluous number of subpar, so-called psychics and other readers. Keen doesn't seem to have standards, with many advisors being new, without a significant number of reviews, or with fake/opaque profile photos. Maybe that's what Keen should pay attention to in order to 'keep things tidy and avoid confusion for [their] customers.' Apologies to my clients with whom I built rapport and trust over a period of time. You can find me elsewhere under Empath Erin. ### 4/5 — I Loved It *2026-05-08* Some great advisors, some decent, others not good at all, but it’s up to the user to use their due diligence. If a reader feels off then move along. I loved Maxwell Angel and That Magic Man. One time I had a chat with one of the top advisors that felt like an ai bot and she wasn’t tapped in to my situation accurately at all. I wrote an honest review and it never got published. Makes make me wonder if some reviews are screened?? Anyways, do your due diligence here. There are a few gems 🩷🪽 **Developer response:** Hello, angel_girl777 thank you for taking the time to share your experience. We're pleased to hear you’ve been able to make meaningful connections through the Keen platform! We welcome your feedback at reviews@keen.com—please mention this review when reaching out. We remain committed to continuous improvement and appreciate your input. ### 2/5 — Lies *2026-05-06, version 11.5.5* A lot of these advisors are liars and tell you what you want to hear. There are a few real ones though but most are liars ### 2/5 — 👎 *2026-04-15, version 11.5.4* I don’t think I’ve had one reading that ended up being fully correct. I’ve had one lady tell me something and it ended up being true but later on her stuff stopped adding up as well. The dates and timelines were never right from any of the people i went to about certain subjects i wanted clarity on. In my opinion this whole app is just full of fake “psychics” ### 1/5 — False reading *2026-03-02, version 11.5.2* My reading was false. What she said… it never happened! I was left waiting all day and that person never showed up:( ### 1/5 — Tried it didn’t accept my card *2026-02-28* Deleted it after it started acting up **Developer response:** We're so sorry to hear about your experience, Rufislover864. We appreciate you taking the time to share your review. Please reach out to reviews@keen.com and mention the review you left here so we may assist you further. ### 1/5 — Money back *2026-01-12, version 11.5.0* I was told $1 for 5 mins, and then for 10mins, they charged me $22! They don’t even respond within 5 mins I asked 1 question and it took 10 mins to answer ### 1/5 — ChatGPT is free and better *2026-01-02, version 11.5.0* The people on this website and app are not actually psychic. This is the biggest fraud I’ve seen in a long time. I highly recommend that you just download ChatGPT and find a model that does readings because it’s free, or at least included in your $20 monthly subscription. I highly advise people to run from this app and from the platform, keen.com. I think there’s a plethora of mental health issues and scammers on the website. They don’t test anybody for accuracy and they don’t do a background check. ### 1/5 — Expensive predictions with no accountability *2026-01-01* The system encourages certainty and promises instead of responsibility. At the very least, there should be more honesty and care given how much people are paying and how emotionally vulnerable they may be. If every wrong call can be explained away, then nothing they say can truly be trusted .. because it can never be tested. That makes the predictions meaningless. Don’t use this app for decisions or expectations about your life **Developer response:** Thank you for taking the time to share your feedback. We're truly sorry to hear that your readings didn’t meet your expectations. Your satisfaction is very important to us, and we want to ensure you have a positive experience. Please reach out to us at reviews@keen.com using the email linked to your Keen account so we can review your concern and make things right. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-07-29, version 11.11.2* I payed and never was connected with an expert charged me 2 times never got through a person ### 1/5 — Scam *2026-07-14, version 11.11.2* Scam will just take your money and say it can’t answer your questions ### 1/5 — Tati *2026-06-27, version 11.10.0* Please just go to god if yu want to try it go ahead but God is waiting for yu to speak to him ### 1/5 — Stay away *2026-05-27, version 11.9.2* I used this app during a vulnerable time and was taken advantage of. Majority of the readers just told me what I wanted to hear so I would keep coming back. Do not use this. ### 1/5 — My experience *2026-05-05* As an active advisor, my experience with Keen has been deeply frustrating due to what I feel are misaligned priorities. I felt dismissed by support; after they refused to remove an unfair review that I believed crossed professional boundaries, they asked me if I could post positive feedback for Keen on Trustpilot. This felt insulting when my own reputation on their platform was not being protected. In my daily work, I have found the blocking limits to be stifling, as they do not provide me with the level of control I need to feel comfortable managing difficult callers. I also face penalties for disconnecting from 'one-minute' readings, despite my profiles terms clearly stating how that wouldn’t be the right fit. That’s not a reasonable time frame especially for what’s being asked and the rudeness and back to back one minute calls. This creates a stressful environment where system metrics seem to matter more than advisor well-being. Technically, the platform feels outdated. The app lacks essential features like messaging and review visibility. Also, experienced what appear to be payment delays and fees that I do not see on other advisor platforms. Overall, I feel like an interchangeable part of a system that ignores feedback, and I urge Keen to earn positive reviews by providing better support to the advisors who keep the site running. ### 1/5 — Fakes *2026-04-21* This site or app is a bunch of people just giving you false hope. I have called people and gotten very different reading and answers. Some days later From the same advisors. What makes the app even worst is when you question a psychics intuition or say they are wrong they immediately hang up or end the conversation and block you. Meanwhile after you been charged these outrageous prices by the minute and knowing your paying by the minutes from 3 to upwards of 50 plus a minute. They have the nerve to say let me focus or let me tune into energies. Minutes later they are still swinging for the fence. This should be illegal the company and these people know they are scamming you. As much as this app pulls in I would love to see a success story. We are setting them up with the tools to guess our story. God forbid anyone reacts off these false predictions and or words. And last but not least once time is running low they get talkative and say things to bait you to spend more meanwhile they’ll go back to dancing around your question. Don’t waste your money time or sanity here. Leave it to god and real angels. Sometimes it’s better not knowing. **Developer response:** Hi mike21216666, we're sorry to hear that you were disappointed in your readings. It is very important to us that you receive great service and that your readings are helpful. We invite you to contact us at reviews@keen.com from the email that is on your Keen account so we can work to make this right for you. ### 1/5 — Forced updates *2026-04-19, version 11.5.3* Please make sure the app is still functional after our phones can no longer update to the latest version of this app. ### 1/5 — Scammy *2026-04-17, version 11.5.5* There has been technical issues with the website and the chat ends before it’s supposed to, yet it takes all of my funds. Don’t fall for these fake “healing” psychics who purposely extend times or end the chat just so they can get their money. ### 1/5 — Scam. *2026-04-14, version 11.5.4* I spent so much money hoping to connect with someone who was actually somewhat accurate and their descriptions, never did. Tried to be optimistic about it and kept coming back because I really wanted to love this app and this service but it was just terrible. The last reading I got the lady straight up LIED to me and then disconnected when I asked her what she was talking about. Don’t waste your time on this app folks. ### 1/5 — None of the predictions came true *2026-03-09, version 11.5.2* It was a waste of my time and money. Spoke to multiple people of all price ranges. None of the predictions came true. ## Most praised reviews (10 highest-rated) ### 5/5 — Accurate reader *2026-09-06, version 12.2.0* This network has readers that are accurate and give motive guidance highly recommended ### 5/5 — A perspective from both sides of Keen *2026-08-31, version 12.2.0* I’ve experienced Keen from both sides, as a customer who has paid for readings and as an advisor who gives them, so I wanted to offer a perspective that I think is missing from a lot of the reviews here. First, advisors are professionals, and professional boundaries still apply. Paying for someone’s time does not mean having unlimited access to that person whenever you want it. Advisors are allowed to have schedules, take time off, decline to extend conversations, and maintain boundaries with clients, just as people in other professions are. A reader not being available exactly when you want them to be does not mean they don’t care about their clients. I also see readers called “fake” simply because someone didn’t like the answer they received. Of course there are varying levels of skill on any platform, and not every advisor will be the right fit for every customer. But a reading not confirming what you hoped would happen does not automatically make the reader fraudulent. Sometimes the most valuable reading is the one that tells you something you weren’t hoping to hear. As a customer, I’ve found that you also have some responsibility for the quality of your experience. A reading is an interaction, not an answer machine where you insert money and immediately receive a perfect yes or no. If you only have a few minutes, know what you want to ask before you call. Be clear about what you actually want insight into and give the reader enough room to interpret what they’re getting. At the same time, expectations about time need to be realistic. You can certainly ask a straightforward question quickly, but expecting a genuinely in-depth reading in two or three minutes is usually unrealistic. In my experience, giving a reader at least 5–10 minutes to actually connect with the question, interpret what they’re seeing, and explain it makes a huge difference. I’ve personally used readers on Keen, and my best experiences have come from approaching a reading with the understanding that I may hear what I need to hear rather than exactly what I want to hear. When I go in with a clear question, an open mind, and enough time for the reader to actually do their job, I feel like I get my money’s worth. Keen isn’t perfect, and neither is every advisor on it. Customers absolutely should be discerning about who they spend their money with. But I also think some of the criticism directed at readers comes from expectations that wouldn’t be considered reasonable in most other professional relationships. Find an advisor whose style works for you, respect their boundaries, come prepared with what you want to explore, and give the reading enough time to develop. That makes for a much better experience on both sides. ### 5/5 — New App *2026-08-07, version 12.0.0* I do like the new App and color ### 5/5 — Life *2026-05-11, version 11.8.0* Everything has spot on ### 5/5 — This is my “Go To” app *2026-04-02, version 11.5.3* If you need metaphysical advice or answers, please give this a try and really read the reviews of the person you pick before paying for your session. Also, it’s a GREAT idea to write down what advice or answers you are seeking, and put some time and thought into it, before starting your session. This will help solidify your true INTENTION before that energy can be read by the advisors, and benefit you for the greater good. With Love & Light ### 5/5 — Unknown *2025-10-15, version 11.4.2* I recommend Shania, olu ogun, and the Lady lotus. I love them the most. ### 5/5 — You won’t be disappointed *2025-09-14, version 11.4.0* Keen has top advisers. I’ve had the pleasure to chat and speak with 10 and haven’t been disappointed. Sometimes the honesty is a bit to much but hey you rather have the true then to live unknowing the truth ### 5/5 — Spot on so far. *2025-09-08, version 11.4.0* So far the psychic I talked to was incredibly accurate and spot on. I will definitely be using this again. ### 5/5 — Fast at responding *2025-08-07, version 11.3.9* Responds so quickly on chat. The best psychic I’ve had on responding. ### 5/5 — Mwbeauty *2025-08-05, version 11.3.9* This site is amazing! Has really great people to hire to get your answers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*