# Keep Health — user reviews > 229 indexed App Store user reviews of Keep Health by 晓青 蔡, rated 3.30/5 from 353 ratings. - Source: https://appshunter.io/ios/app/keep-health/id1448447862/reviews - App overview in markdown: https://appshunter.io/ios/app/keep-health/id1448447862.md - Rating breakdown: 5★ 113 · 4★ 73 · 3★ 56 · 2★ 40 · 1★ 71 ## What do users think of Keep Health? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Tracks health metrics well - 💡 Customizable watch faces - 🔋 Good battery life **Cons** - 🐛 Inaccurate sleep tracking - 🐛 Inconsistent step counting - 🐛 Connectivity issues - 🐛 Unreliable health data **Commonly reported bugs** - App crashes on launch - Watch face changes randomly - Blood pressure readings not working - Notification issues **Most requested features** - Add more watch face options - Improve syncing with Apple Health - Allow manual data entry - Provide more detailed sleep analysis ## Newest reviews (17 of 229) ### 2/5 — Poor sleep tracker *2026-07-25, version 4.4.09* I purchased this watch specifically to track my sleep or lack thereof; for something to bear witness to the sleepless nights of baby rearing. So far it’s only gaslit me about having a good night sleep, never clocking awake periods even when I get up and move around. Ive seen every hour of a night and it’s only registered deep and light sleep with patches of REM. Disappointed. My lonely sleepy solitude continues unseen ### 4/5 — Small glitch *2026-07-23, version 4.4.09* My watch and everything work. But I encountered a sync glitch and it gave me 10000 steps when i had 7000.. i got the medal for 10000 steps.. it reversed itself so i cant delete the medal.. i need some help with that.. ### 3/5 — Location used. *2026-07-19, version 4.4.09* Location security alerted me the watch had been tracking location even whilst driving. It states it uses location for exercise monitoring. I don’t exercise while driving. That’s quite interesting. Does anyone else. I turned this off for I found no real need for it. Otherwise I’m quite happy with the app and watch. Yes it lags in connection at times but once it does connect Ive found it accurate and easy to use. ### 4/5 — App just died *2026-07-04, version 4.4.09* I’ve been using the app and tracker for well over a year. The tracker recorded my workout today but when I went to the app the last recorded workout was from last September. I will try again tomorrow and if it continues I’ll have to try another tracker/app. Very frustrating. ### 2/5 — Needs more watch face options *2026-06-29, version 4.4.09* Very limited selection and lack of different options for customization Disappointing, Face does not fit full screen, also needs more options with date and without Dora logo. Otherwise, it would not be good. ### 2/5 — Annoying not uk date format *2026-06-11, version 4.4.08* Seems ok.. don’t know why the notifications list out a tonne of apps I don’t have .. but most annoying of using this as a watch as well as fitness tracker is the date on the main screen is american MM/Dd format which is so confusing and unhelpful hence the low ratings ### 3/5 — Ok for price *2026-06-09, version 4.4.08* This wristband and app work okay, which is all I really expected at the low price point. I’m only really using this for heart rate data, as I’m exploring whether I have a dysautomonia condition such as POTS. With that in mind, it seems to be reliable in tracking BPM. I don’t have enough other data to tell if the other tracking is accurate—how this wristband is supposed to determine my blood pressure, I have no idea. My main issue is that my heart rate is only logged every 15mins, and there appears to be no way to log manually more frequently. I’ve had to resort to adding manual readings to my Apple Health data in order to track important readings, since for my purposes only knowing the reading periodically isn’t helpful. I’d love to see an option to have the app log manual readings! ### 3/5 — Keeps Disconnecting *2026-05-22, version 4.4.08* App stopped connecting and none of the suggested solutions worked. ### 3/5 — Cute watch from Amazon *2026-05-09, version 4.4.06* I really like this app + watch because it keeps track of the things I need for a fraction of the price of a smart watch, but I purchase and started using this 4/10/26 and it stopped tracking from 4/16 to 5/1! It started tracking everything on 5/2! I have worn the watch everyday and only charge it once a week overnight! So it’s really strange how it stopped tracking my steps, sleep, etc for such a long time! ### 2/5 — Questionable Data *2026-03-25, version 4.4.06* After 3 months of using this app, I’m certain now that the counted steps are inaccurate. My watch counts steps when I’m washing my hands, brushing my hair, etc. The sleep data is also highly questionable, where some nights seem to be correct while other nights are blatantly invalid. As for measures of heart rate, blood pressure, and blood oxygen levels, they’re more difficult to verify. There’s also issues with the time unit (won’t display in 12-hour format). You also cannot sync all the health data with the Apple health app which stinks. They get 2 stars instead of 1 because of everything else. Cool face watch options, user friendly, affordable, good battery life, health reminders, etc. ### 3/5 — It’s okay *2026-03-14, version 4.4.06* The app is okay for basic function, but the watch loses connection to the app all the time so that notifications don’t come through. ### 2/5 — Doesn’t have accurate readings *2026-02-09, version 4.4.06* The readings on this app are inaccurate. Apart from the step count and maybe sleep tracking, everything else is off. I did a 30-minute stair climber workout at speed 8; the machine showed 300 calories burned, but this app only showed 176, which is highly inaccurate. My step count was also incorrect. I’ll most likely be returning it because you can’t rely on this to track any serious vital signs. ### 2/5 — Keeps asking to enable location services *2026-01-27, version 4.4.05* Im only using this for my blood pressure and heart rate, two things that dont need location. Ive declined it from using my location 45 times now. Please fix this, because its really annoying. ### 3/5 — Good but very limited *2026-01-26, version 4.4.05* The app syncs well and does what it’s suppose to do for the most part. One of the main downsides of this app is that you can not add steps manually. There will be days when you forget to put the watch on for a bit and you want credit for those steps. Other apps allow you to enter steps manually but this one does not. The harms the accuracy of the numbers and tracking which makes the app of little use. ### 2/5 — Sleep function *2026-01-25, version 4.4.05* I got this for Christmas, within 2/3 weeks of using the watch it was inaccurately tracking my sleep, stating I had slept at hours e.g. 11pm when I was at work and waking up at hours I hadn’t. I used the feedback function to report this and still nothing has changed. Today, as I am writing this review, it has told me I have been asleep for an hour and am currently in REM sleep! Really disappointed ### 2/5 — Battery drained *2026-01-22, version 4.4.05* The timer clock appears on my unit at least twice a day resulting in a complete discharge of the battery or worse still, resetting the device and switching off. ### 4/5 — Love it! Strava connect would be nice *2026-01-09, version 4.4.05* I love my watch! I’m a grandma that stays fit and would like to be able to record my exercise on Strava. ## Most critical reviews (10 lowest-rated) ### 1/5 — So So *2026-07-13, version 4.4.09* It won’t let you delete steps, distance, consume. I only need BP, Heart rate, oxygen & temperature. Very disappointed that I can’t control what I need! ### 1/5 — Can’t verify email *2026-07-02, version 4.4.09* The app won’t send the verification code to my email. I’ve tried so many times. I’ve tried waiting a half hour. I’ve tried waiting overnight. I don’t have junk email. It’s not in other mailboxes. I’m getting frustrated with it. It’s also not alerting me for texts even though all my notifications are on. In my phone & in the app. ### 1/5 — Doesnt connect *2026-07-02, version 4.4.09* Doesnt connect to app ### 1/5 — Not great *2026-06-22, version 4.4.09* It didn’t work like it should. It counted steps over everything like washing hands or brushing hair every act of movement it counted as a step. Not accurate at all ### 1/5 — Cheap watch = cheaper app *2026-05-25, version 4.4.08* Couldnt even get through the login as they would never send me the email, after 5min already didnt care enough to wait and sending the watch that works with this app back (makes sense its a $30 watch, even though its only for tracking fitness). ### 1/5 — Email. *2026-05-15, version 4.4.08* Takes forever to receive the verification email. (EDIT) it’s been a day, still haven’t received an email, all of my info was correct. I’m switching to a new phone, my watch died and now is showing a different time than what it is and I can’t fix that if I can’t log into the app. So now my watch is basically rendered as useless. ### 1/5 — Can’t verify email *2026-04-26, version 4.4.06* The app won’t send the verification code to my email. I’ve tried so many times. I’ve tried waiting a half hour. I’ve tried waiting overnight. I don’t have junk email. It’s not in other mailboxes. I’m getting frustrated with it. It’s also not alerting me for texts even though all my notifications are on. In my phone & in the app. ### 1/5 — Pictures dont show to install *2026-04-12, version 4.4.06* Im finding the top screen photos are blank on the app and cant install them. Why? ### 1/5 — Stopped charging *2026-04-11* Had for 7 months. Always worked fine. And now it just stopped charging all of a sudden. Can’t find any solution to the problem (in the manual or the website). **Developer response:** Hello, if you encounter a problem with magnetic charging not working, first check if there is a problem with the data cable or poor contact. ### 1/5 — Horrible and primitive *2025-12-21, version 4.4.04* The app opens in Chinese and there’s no apparent way to change that. I chose English as language but the Chinese didn’t go away. I made an error when first opening the app and can’t recover from it ## Most praised reviews (10 highest-rated) ### 5/5 — It’s amazing with alarms *2026-06-20, version 4.4.09* I always wake up at the exact time ### 5/5 — Worthwhile purchase *2026-04-19, version 4.4.06* I am approaching the 1 year mark of having the watch and app. It has worked well, and the app syncs with my health app to track my sleep, active energy and BP, which was my focus. I wish it had a function to turn off the touch screen when swimming. I’d really like to track my calories burned when swimming. I knocked the screen at work this week and so the display is messed up, but it is still measuring my stats. I will be ordering a new one since I know I like it. ### 5/5 — Affordable Health Tracker *2026-02-08, version 4.4.06* I bought the watch recently because it was very affordable and I was interested in a better way to track my steps, but didn’t want to spend so much money on Apple or FitBit. This works great and has a lot of features. I love that it notifies me of messages and other alerts on my phone. My only suggestion is to allow to stop measuring sleep with a long press, because it continues to think I’m asleep when I’m awake. Otherwise, this is a great app that goes with the watch (bought from Seventh Avenue). ### 5/5 — 5 stars *2025-12-28, version 4.4.05* The app was very easy to navigate and was just what I needed expected. ### 5/5 — Great！！ *2025-08-01, version 4.4.00* This APP is great. It's much better than the smart watch APP I bought before. ### 5/5 — Great App!!! *2025-06-20, version 4.3.00* I have a watch that was confusing but this app made it so easy! You can add real photos of you for your Lock Screen and download apps love this!!! ### 5/5 — So Far I love it! *2025-05-21, version 4.2.10* Got this mainly to track my steps so I don’t have to constantly carry my phone around. It does everything the more expensive models do at a great price. I had a question about the battery life and my email was answered lightning fast! Very efficient and quick customer service. I recommend! ### 5/5 — Easy to Use and Has What I Need *2025-05-12, version 4.2.10* The fitness watch related to this App is affordable, lightweight, comfortable and attractive. I bought it a month ago and have been using the App since then for step tracking, heart rate and blood pressure monitoring, and sport modes like walking, cycling, and golf. I really like the historical views (daily, 30 days, 6 months and 1 year) of the features I am using. The charging, battery life, and syncing with the watch has been quick and problem free and i have received timely and useful support from the developers for my questions. Overall a great user experience and a tremendous value for the cost. I hope to use more of its functionality in the future. ### 5/5 — App Support *2025-04-02, version 4.0.00* I had an issue with one of the functions on my SmartWatch. I referred it to the support team who investigated the problem and made a change to the App. I refreshed my device and everything worked as required. What first class Customer Service. ### 5/5 — Add Horseback riding as a sport mode *2025-01-06, version 3.9.21* Loving the tracker and the app. As an equestrian it would be great to add horseback riding as a sport option. While riding it tracks the horse’s steps as my own. Also it would be nice to be able to dim the screen on the watch at night so it doesn’t light up the room when the lights are off. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*