# Keep: Pilates Workout at Home — user reviews > 95 indexed App Store user reviews of Keep by KEEP TECHNOLOGY PTE. LTD., rated 4.80/5 from 1,215 ratings. - Source: https://appshunter.io/ios/app/keep-pilates-workout-at-home/id6478916264/reviews - App overview in markdown: https://appshunter.io/ios/app/keep-pilates-workout-at-home/id6478916264.md - Rating breakdown: 5★ 1,098 · 4★ 48 · 3★ 12 · 2★ 2 · 1★ 55 ## What do users think of Keep? Overall sentiment: negative **Pros** - 🚀 Customizable workouts - 🔒 No ads - 🚀 AI-generated workout plans - 👍 Easy to use - 👍 Helpful AI coach **Cons** - 🐛 Unrealistic weight loss claims - 🐛 Difficult to access free features - 💰 Expensive subscription - 🐛 Buggy app experience **Commonly reported bugs** - App keeps restarting during setup - Unable to access any workouts without subscription **Most requested features** - Free access to full app features - More transparency on pricing and free options ## Newest reviews (14 of 95) ### 3/5 — Lost all my data after last updates! *2026-02-08, version 2.18.0* I’ve been using this app for over two years as a premium member, paying $39.99 per year. Until recently, everything worked great. Unfortunately, after the latest updates, all of my exercises and programs from the past two years have completely disappeared. I’m currently trying to recover my data, but the app has removed the “stop my tracking” button, making the situation even more frustrating. On top of that, the AI chat now generates programs exclusively for women—even when I clearly specify my gender as male. No matter how many times I set my profile to male, the app seems to ignore it entirely. The situation has gotten worse: all 3D step-by-step exercise demonstrations are gone. Instead, there are only pre-recorded videos of very basic exercises performed by women. Even when requesting a men’s workout program, I get videos of women explaining glute workouts to men. The original 3D programs and exercises that made this app unique have simply vanished. This is extremely disappointing, especially after investing two years of consistent work and progress into the app. Losing all my completed programs and exercise history feels unacceptable for a paid premium service. I hope the team fixes these serious issues soon. I’ll give it a couple of weeks, but if nothing changes, I’ll be forced to cancel my premium subscription and delete the app. It’s a real shame to see such a promising app decline like this! ### 4/5 — No sé qué pasó *2026-01-02, version 2.17.0* Respondí a todas las preguntas pero cuando di a iniciar el plan se quedó en blanco la pantalla ### 3/5 — Bug *2025-12-14, version 2.17.0* I have this app since 2024 and with a new upgrade I lost all my workouts and can’t get them back. I am a guy and the pls version was perfect for me (the gym mode one, the one which put the app in black and with guys physique instead of women physique). This app was perfect until the last update. It would be perfect to bringue it back. ### 1/5 — Weird *2025-09-19, version 2.13.3* Just setting up the app, I was shown pics of obvious AI generated before and afters. There were misspellings and weird questions asking if I wanted to be more attractive. It said I could lose all the weight within a few weeks??? DELETED. ### 1/5 — Can’t get through startup *2025-08-31, version 2.13.1* Must be a bug. I can’t get past the start up phase. After I input my birth year, the next screen is white and nothing ever loads. I restarted the app and my phone. Nada. ### 1/5 — App won’t run *2025-08-30, version 2.13.1* App won’t run after data collection ### 1/5 — Scam *2025-08-27, version 2.13.1* I paid for the yearly subscription and it won't even load me into the app it just keeps brining me to go over my plan and asking me to pay again, just want my money back what a way to lose out ### 1/5 — Not working *2025-08-25, version 2.13.1* After going through the prompts and setting up a fitness plan, paying for an entire year, the app is not working. Restart my phone and now it wants me to re-purchase a year to even use. So frustrating total waste of money.!! ### 1/5 — Just purchased *2025-08-22, version 2.13.1* I just purchased this app and now it’s stuck on a white screen?! ### 1/5 — Scam *2025-08-12, version 2.13.1* I paid for a yearly subscription and I cannot access anything. It keeps staying over and trying to get me to pay again. Talking to someone about it is super hard. DO NOT BUY! ### 1/5 — Scam! *2025-08-10, version 2.13.1* They told me i was paying £3.99 then £39.99 has come out of my account, then just setting me back to my height question and is asking me to pay again!!! not happy at all ### 1/5 — Paid and doesn’t work *2025-08-10, version 2.13.1* I’ve paid and doesn’t work. Want a refund asap!!! App sends me on a loop not happy ### 1/5 — Canceled *2025-08-09, version 2.13.1* I canceled my subscription and I’m still trying to get billed. Luckily, I didn’t have the amount in my account. So I have time to figure out what’s going on. ### 1/5 — Unable to use app even it charged me for year *2025-08-04, version 2.13.1* Worst fitness app, every time i login it asks me to take survey and provide input and ends up on the payment page.i already subscribed for year and mever able to use app for pilates. Seems another money scaming app. Unable to reach for help. Please beware and save your money. Useless app !! ## Most critical reviews (10 lowest-rated) ### 1/5 — Gym mode *2026-05-29, version 4.0.0* Literally cannot find gym mode at all there’s no button in my profile for it, AI coach can’t take me there. I love this app but there’s no way to find gym mode. Don’t advertise what you don’t have ### 1/5 — Don’t understand *2026-03-28, version 2.18.6* I don’t understand I updated my phone and the app went from gender neutral to be in a Pilates app in the middle of the workout. Can someone answer this for me? This was a great app at one point. It counted my rest. It kept me in line, but now it was a Pilates app what happened? ### 1/5 — Unable to use *2025-12-31, version 2.17.0* Downloaded and it took my money. Now when I try to use it, it wants me to subscribe again. It won’t restore my purchase and unable to contact developer as it won’t give me an email address and it tries to send me to an email app I don’t use. ### 1/5 — New update isn’t that good *2025-12-17, version 2.17.0* I’ve been using this app for awhile before it got updated and it was so good it would motivate me to go to the gym every day because of how easy it was to use and the exercises were really good too and they were demonstrated well by the mannequin figure. This new update has gotten rid of nearly all of the features that I loved and they aren’t many good exercises anymore. Really wish that it wasn’t updated. ### 1/5 — Gym mode *2025-12-17, version 2.17.0* It was cool when they had the gym mode now it suck’s ### 1/5 — PILATES *2025-12-17, version 2.17.0* I’m a guy and I’ve been using FitPulse for nearly a year,and I was gonna workout as usual,I open it to a new dashboard and PILATES,there should be a different dashboard based on gender,I’ve used it for a while now it’s not the same ### 1/5 — ⭐ SCAM! Bait-and-Switch Paywall! *2025-12-15, version 2.17.0* Absolutely furious. This app offered full Premium features for free for the first few months to get people hooked. Now, all those features have been suddenly locked behind a mandatory, expensive subscription. The free version is now completely useless—a shell of the app I downloaded. This is clearly a predatory bait-and-switch tactic. Do not download and do not waste your time! ### 1/5 — No free option *2025-10-14, version 2.14.0* I signed up as a previous reviewer complained that there wasn’t a free option but the developer responded to say that there are plenty of free exercises in the Explore section. However, this is not true. When I went to the explore section, everything is premium - there is absolutely nothing in there that you can try for free. I know they offer 7 days free but I won’t take the chance that it won’t get cancelled (I’ve fallen for that with other apps and I refuse to do it again). Really disappointed. ### 1/5 — Weird questions *2025-10-14, version 2.14.0* I didn’t finish setting it up. It said I can lose 21lbs in 4 weeks. Not healthy. It asked questions basically asking what you hate most about yourself. It showed super unrealistic weekly progression photos. All the “reviews” in app are varied photos of the same person. It has typos like for example “how do you feel going upstairs?” and the option is “third but okey.” Shows very rushed design. I’d much rather follow an actual creator who’s put in the time to create a solid app that focuses on positive benefits and realistic goals. This feels like an AI cash grab. ### 1/5 — Scam *2025-09-19, version 2.13.3* Signed up. Got charged and have no way of getting on the app. My email is t even registered to sign in plus took $40 out of my account and no one will contact me. ## Most praised reviews (10 highest-rated) ### 5/5 — Finally Relief for My Back and Knees *2026-02-12, version 2.18.0* This is the best fitness app I’ve tried so far. The wall Pilates sessions are easy to follow and great for stretching tight muscles. I mainly use it for back pain relief and knee support, and it really works. I’ve also noticed gradual weight loss without intense gym workouts. Perfect for seniors and beginners! ### 5/5 — When you tried everything else *2025-10-25, version 2.15.1* I am a person that hates to go to the bird. But love to get in shape. This app was a great go between and would us it again. ### 5/5 — 1st time ever doing Pilate *2025-10-17, version 2.14.0* I absolutely love this workout! I was able to get on floor 1st time in years and get up without help. I am excited for next class. ### 5/5 — Plates after back surgery *2025-09-26, version 2.13.3* I had a back surgery over the summer on June 10 my doctor said I should try Pilates all the places we looked at we’re too expensive or overpriced for what we were looking for this app helped me figure out how to strengthen my muscle muscles after surgery and bring back my muscle. ### 5/5 — Getting in shape *2025-09-08, version 2.13.1* I’m going to be 70 and with over coming a total knee replacement it’s nice to have FitPulse. They take in consideration my age and abilities. I was going to a water aerobics class but it’s not always easy to leave and have that time. Having an instructor either by a human or the AI generated it’s nice having instructions. Not to mention food information and diet. I just started but I’m sure this will become a daily thing for me! ### 5/5 — Great App *2025-08-26, version 2.13.1* I was pleasantly surprised at how great this app is. I love how it’s customizable for any past injuries but they can also be shorter yet impactful with my crazy mom life with kids and work! I highly recommend for those that can’t or just don’t like sweaty gyms or can’t be outside in areas with winter weather months. ### 5/5 — Best app I’ve tried *2025-07-01, version 2.12.1* I am a person that hates going to the gym but I’ve gotten so lazy lately so I wanted to try and start something catered to me. I love that you can choose what areas you want to focus on and if you don’t love one of the exercises you can choose a different one and that you don’t need any equipment. Definitely worth the money and I haven’t missed a day! I started 2 months ago and I haven’t felt this great in years!! ### 5/5 — This is a scam *2025-05-26, version 2.10.2* I pay and didn’t received anything. ### 5/5 — Awesome *2025-01-22, version 2.3.0* Really great training app ### 5/5 — Love it *2025-01-05, version 2.0.0* Love love love this app so easy to customize my workouts the ai workouts make it even easier plenty of choices to choose from plus the best part ITS ALL FREE u do have a choice to pay for stomping else but u don’t have to u can still get basically full benefits from the free side n it WORKS u can use home equipment or nothing at all n still get great results love this app definitely Recommend n absolutely no ads ♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*