# Keeper Password Manager — user reviews > 2,568 indexed App Store user reviews of Keeper Password Manager by Callpod Inc., rated 4.90/5 from 229,243 ratings. - Source: https://appshunter.io/ios/app/keeper-password-manager/id287170072/reviews - App overview in markdown: https://appshunter.io/ios/app/keeper-password-manager/id287170072.md - Rating breakdown: 5★ 216,205 · 4★ 8,624 · 3★ 1,010 · 2★ 593 · 1★ 2,811 ## What do users think of Keeper Password Manager? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🔒 Secure storage - 👍 Convenient access to passwords - 👍 Helpful customer service - 🚀 Seamless integration with devices **Cons** - 💰 Expensive subscription - 🔒 Difficult to recover lost master password - 🐛 Inconsistent user interface across devices - 💰 Aggressive upselling and advertisements - 🔒 Inability to delete or edit entries without subscription **Commonly reported bugs** - Passwords disappearing after device changes - Facial recognition not working consistently - Inability to log in after multiple failed attempts **Most requested features** - Option to disable constant upsell prompts - Ability to recover account without master password - Improved sync and backup functionality - More affordable pricing options ## Newest reviews (14 of 2,568) ### 2/5 — “Support” is a joke at best *2026-08-18, version 18.0.0* They want me to PAY additional for support so I can use the app subscription I already pay for ?!? A current subscription paid in full. I’ve used Keeper for several years. Had a family plan that I no longer need so I purchased a single subscription when the family plan ended. My app won’t recognize the new subscription or allowing me to change it. It insist on me renewing the family plan that I’m not going to renew. Send a message to Support explaining that I have a new sub subscription that I want to use and I’m not able to because of the family plan all of the detail. The response I get back is that my version does qualify for support. I can click a link for support so I can get their product operating on my device for a subscription active and paid . Their response is as offensive as it is ridiculous. I can no longer recommend them. My opinion is to avoid them. If they cannot or will not support their own product, who will? ### 2/5 — Can’t update passwords *2026-08-08, version 18.0.0* I’ve used Keeper for 5+ years, including paying for their premium service during that time. I recently stopped paying, mainly because Apple Passwords served as a good back up. But, now I need to pay for Keeper Unlimited just to edit my records?… I’ll be moving my passwords over to Apple and Google now. ### 5/5 — Love this *2026-08-07, version 18.0.0* Love this app. ### 4/5 — Easy to use *2026-08-07, version 18.0.0* Only thing I do not like, but at this point what’s new, is they keep asking for money. ### 5/5 — Must have APP *2026-08-05, version 18.0.0* Still no regrets after 10+yrs! :) ### 5/5 — Keeper = Great *2026-08-05, version 18.0.0* Don't know how I ever did without Keeper ! It is a great application. ### 2/5 — Total pain *2026-08-03, version 18.0.0* All I wanted was an alphabetical index to keep track of my passwords. I didn’t really want a keeper per se but I couldn’t find anything else. I loaded it and it promptly took over my I pad. It superseded all the automatic passwords and I had to go through it. It wanted an exceedingly long password as well and every time I would try use PayPal or word or anything I had to stop and do its password. It was such a pain I deleted it. I’m sure that is a very secure app but it slowed me down and made everything very difficult! ### 5/5 — Great *2026-08-03, version 17.9.2* Saved me many times over and lets me use a large number of unique passwords that I don’t need to remember ### 5/5 — Superb password manager *2026-08-02, version 17.9.2* Excellent password manager. I have been using it for many years and never had a problem. ### 5/5 — Great App! *2026-08-02, version 17.9.2* I really appreciate this app; use it multiple times a day on all my devices. It is getting expensive, however. ### 5/5 — KEEPER is a keeper 4 Keeping !! *2026-07-31, version 17.9.2* This is a perfect password keeper app! Easy to set up and use! I always highly recommend it. :) ### 5/5 — Keeper password is exceptional *2026-07-30, version 17.9.2* Keeper password manager is exceptional and the reliable both offline and online. ### 5/5 — Security! *2026-07-29, version 17.9.2* I love the secure feeling of having my passwords in a secure place that is easily accessible. ### 5/5 — Why Use Keeper PW Mgr *2026-07-26, version 17.9.2* Ever since my son from the USA introduced it to me, I have never regretted using it. Over time, I have populated Keeper with individual PWs for most of my Apps. Previously, all my PW were stored on my Laptop and not very secure. With Keeper & it’s multi-factor authentication, my PWs are now secure. I no longer have to remember any thing other than my Master PW! ## Most critical reviews (10 lowest-rated) ### 1/5 — Technical support *2026-08-12, version 18.0.0* Worst technical support, I cancel my subscription because keeper never responded to me. Used apple password, they are much better. ### 1/5 — Lost passwords with paid subscription *2026-08-11, version 18.0.0* I have a paid subscription of keeper security. At some point my older Iphone keeper software stopped syncing and there was no reason provided.THE SOFTWARE DID NOT SAY I NEED AN UPDATED VERSION LIKE EVERY OTHER APP DOES NOR DID IT SAY SYNC IS FAILING. When I got my new phone it synced old data from the vault and all my passwords from my old phone was lost. TO RUB IT IN KEEPER SUPPORT MADE IT LOOK LIKE AN USER ISSUE FOR NOT UPDATING. I have lost most of my passwords.and the ones I have I am not sure if it is the latest. I WOULD NOT RECOMMEND THIS PRODUCT. ### 1/5 — And the support page is not loading *2026-08-10, version 18.0.0* Garbage ### 1/5 — To expensive *2026-08-08, version 18.0.0* To expensive for what it is. ### 1/5 — Terrible customer service *2026-07-30, version 17.9.2* I tried this app for less than an hour. It is clunky and difficult to navigate. I attempted to get my money back, but they instead forced me to pay for an entire year an hour after my purchase. DO NOT BUY! Update: the developer reached out stating there must have been confusion regarding payment and customer service could help and sending me this link to change my review. I contacted customer and they still were unwilling to offer a refund for something I won’t use for a year. DON’T WASTE YOUR MONEY! ### 1/5 — Just no *2026-07-27, version 17.9.2* Free version only stores 10 passwords ### 1/5 — Disapointing *2026-07-20, version 17.9.2* Used to be free for basic fonctions, now unrealistically expensive ### 1/5 — TOO COMPLICATED *2026-07-20, version 17.9.2* A 16 character password? Are you serious? ### 1/5 — Terrible customer service *2026-07-17, version 17.9.2* I tried this app for less than an hour. It is clunky and difficult to navigate. I attempted to get my money back, but they instead forced me to pay for an entire year an hour after my purchase. DO NOT BUY! ### 1/5 — Forced to Upgrade *2026-07-16, version 17.9.2* They bully you into upgrading to the family plan. Terrible ## Most praised reviews (10 highest-rated) ### 5/5 — Simple and Secure *2026-08-15, version 18.0.0* Easy to use and end to end encryption. ### 5/5 — Love Keeper *2026-08-14, version 18.0.0* This app is so helpful in keeping all my usernames and passwords. Keeps my brain straight! ### 5/5 — Awesome App *2026-08-14, version 18.0.0* Super easy and organized way to store all my passwords that I always end up forgetting sometime in the future. ### 5/5 — Fantastic *2026-08-14, version 18.0.0* I couldn’t live without my Keeper! ### 5/5 — The Best Personal, Family or Business Password Management System There Is!! *2026-08-13, version 18.0.0* Whether organization, ease of use, security or any measure used for Password Management Software, Keeper is the ideal solution for simple or complex password security. I use it everyday with the ease & confidence that is mandatory for password protection ### 5/5 — Easy *2026-08-13, version 18.0.0* I’m useless with tech but this is easy to use and gives me peace of mind for security ### 5/5 — Secure Login *2026-08-13, version 18.0.0* Keeper provides me with a secure login & Password vault. Checks& update passwords to create strong password without stressing whether I can remember the password. Saves me time and anxiety and can be found anywhere I have the app. ### 5/5 — Trustworthy and Easy to Use *2026-08-12, version 18.0.0* I love this app’s platform. It’s so simple that anyone can find ease with using it. On top of that, I trust its levels of security. I’ve been using it for 5+ years, and have never had any issues with it. ### 5/5 — Excellent App *2026-08-09, version 18.0.0* I love Keeper and my whole family does too! It goes with me everywhere and every day! ### 5/5 — Great! *2026-08-09, version 18.0.0* Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*