# Keeper: Tax Filing & Expenses — user reviews > 219 indexed App Store user reviews of Keeper by Keeper Tax Inc., rated 4.80/5 from 12,787 ratings. - Source: https://appshunter.io/ios/app/keeper-tax-filing-and-expenses/id1471090941/reviews - App overview in markdown: https://appshunter.io/ios/app/keeper-tax-filing-and-expenses/id1471090941.md - Rating breakdown: 5★ 11,412 · 4★ 743 · 3★ 177 · 2★ 73 · 1★ 382 ## What do users think of Keeper? Overall sentiment: positive **Pros** - 🚀 Automatic expense tracking - 👍 Easy to use interface - 💡 Personalized tax assistance - 🚀 Fast tax filing process - 🚀 Maximizes tax refunds - 👍 Helpful customer support **Cons** - 🐛 Connectivity issues with bank accounts - 🔒 Privacy concerns with linked accounts - 💰 Subscription fees for full functionality - 🕰️ Slow response from customer service **Commonly reported bugs** - Incorrect tax return information - Transactions not properly categorized - Inability to remove linked bank accounts **Most requested features** - Ability to connect more payment platforms - Option to make quarterly tax payments - Customizable expense categories - Improved mobile app experience ## Newest reviews (10 of 219) ### 3/5 — Login issues *2026-06-18, version 01.04.197* I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez. ### 1/5 — Not free like ads said *2026-03-15, version 01.04.192* The ads said it was a free to use app it’s not ### 5/5 — Love it *2026-03-08, version 01.04.192* Easy to use less headache. Save time ### 5/5 — Always great! *2026-03-06, version 01.04.192* Responsive and knowledgeable ### 1/5 — No Good *2026-03-03, version 01.04.191* They took money from my account with out authorization there’s no number to call and no live support in this matter ### 1/5 — 16$ a month *2026-03-02, version 01.04.191* This is way too expensive for the service you’re providing through ai ### 5/5 — 💌 *2026-02-25, version 01.04.191* This. Is. The. Way. ☺️ ### 2/5 — Good app… Butt *2026-02-22, version 01.04.191* They make you jump to rough hoops just to get to the bones and make you start a free trial which isn’t right. Display the prices upfront if you trust and believe in your app. Simple as that ### 5/5 — What a find! *2026-02-18, version 01.04.191* As a self employed single person business, I was drowning with trying to pay accountants year after year. Only to be treated like I’m not worth their time. Keeper was super easy to use and I always received great knowledge and friendly service ether it was the AI answering me or an actual person. I love that I could easily speak to a human if I needed to! Highly recommend! ### 5/5 — Taxes 2026 *2026-02-18, version 01.04.191* Very helpful and understandable. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very specific *2026-08-28, version 01.04.203* What a let down. I was so excited to start using this to get my taxes ready. Found out almost too late that it will only consolidate into one spread sheet. Will not let you divide each bank account. Which is crazy since if you have multiple business accounts you need to tax them separately. Anyway they got their money and I got absolutely nothing in return. If I could give 0 stars I would. PS when I signed up I was told this app could do what I needed it to do. It did not. ### 1/5 — You have to fix the App *2026-07-14, version 01.04.199* I can’t sign in. App having glitches. The website stay on blank page ### 1/5 — Not free like ads said *2026-07-01, version 01.04.197* The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers ### 1/5 — A SCAM & FRAUD *2026-04-18, version 01.04.195* Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company. ### 1/5 — 300$ for what *2026-04-17, version 01.04.195* it’s powered by ai and they want 300$ a year to use it??? that’s crazy. ### 1/5 — STEALING MY INFORMATION *2026-04-11, version 01.04.195* Demanding $400 a month after stealing my personal information. WOW. They just purposely waited MANY DAYS to work on my taxes until my free trial ended. Then they expect me to pay DOUBLE MY TAX RETURN for them to file it? These people are sick in the head. DO NOT SUPPORT THIS COMPANY ### 1/5 — Requires Phone Number *2026-04-10, version 01.04.195* It requires your phone number to create an account which I do not appreciate. I definitely won’t be using this app. ### 1/5 — Can’t log in, no support *2026-04-08, version 01.04.194* Their login is down during tax season and there’s no way to contact their support. Terrible ### 1/5 — BE CAUTIOUS *2026-03-28, version 01.04.193* I was about to file my taxes using Keeper after completing the forms it asked for, and it initially charged $99. Suddenly, the price increased to $199. I will look for an alternative since there are many options on the market. ### 1/5 — Good luck if you need support *2026-03-24, version 01.04.193* Their only support is through messages (which starts with an AI Bot) and then when it does escalate to a “person” it’s not actually a back and forth chat, so you are only able to send a message and get a very vague message back in reply. Of course they say “let me know if you have any questions! I am happy to assist!” , but then when you reply you get the bot again and then they say they will reach out to a support person. It’s ridiculous. My return has been completed for over a week and has yet to be sent to the IRS and I cannot get an answer. ## Most praised reviews (10 highest-rated) ### 5/5 — Tax keeper *2026-07-09, version 01.04.199* Best app I’ve ever used ### 5/5 — Great For Small Business *2026-05-05, version 01.04.196* I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore! ### 5/5 — 5 stars *2026-04-15, version 01.04.195* Great price and easy process ### 5/5 — Nice !! *2026-04-15, version 01.04.195* Easy and simple ### 5/5 — Best Experience *2026-04-11, version 01.04.195* As a Photographer I’ve been using this app for years! I can say for a fact it’s the easiest experience I’ve ever had with both tracking my deductibles and filing my taxes. I highly recommend this app to everyone. ### 5/5 — Amazing! *2026-04-01, version 01.04.194* This app offers so much! Makes me feel safe and comfortable. Super easy to use and keeps track of all my expenses! 100/10 recommended! ### 5/5 — So easy a caveman can do it *2026-03-24, version 01.04.193* Keeper was a life saver for me. ### 5/5 — Accomplishment *2026-03-19, version 01.04.192* Keeper has again made it convenient impossible to find my taxes and to have the back up on all questions regarding my taxes with ease as usual thank you so much for the assist here and all my tax dealings ### 5/5 — Best app *2026-03-14, version 01.04.192* Thank you so much made my taxes so easy ### 5/5 — The best accounting software out there *2026-03-09, version 01.04.192* I can’t believe how awesome this software is! Waaay better than TurboTax!!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*