# Keeply - Hide photos & notes — user reviews > 126 indexed App Store user reviews of Keeply by Matic Oblak, rated 4.30/5 from 63 ratings. - Source: https://appshunter.io/ios/app/keeply-hide-photos-and-notes/id757172898/reviews - App overview in markdown: https://appshunter.io/ios/app/keeply-hide-photos-and-notes/id757172898.md - Rating breakdown: 5★ 47 · 4★ 4 · 3★ 3 · 2★ 1 · 1★ 8 ## What do users think of Keeply? Overall sentiment: mixed **Pros** - 🔒 Secure storage of data - 👍 Easy to use and intuitive - ✨ Reliable and works fine - ✅ Does its job perfectly - 💯 Great for photos and videos - 🌟 Excellent app, highly recommended - 💡 Simple solution to a big problem - 🚀 Smooth operation - 💰 Good value for money (historically) - 👍 Touch ID support appreciated **Cons** - 🐛 Data loss after updates/resets - ⚠️ Warning about app discontinuation/risk - ❌ No way to contact developer - 📉 App no longer free with unlimited storage - 👎 Inconsistent support - 🚫 No iPad version - 😩 Frustrating to deactivate account - 📉 Limited features in free version - 😵 Hassle exporting data - ⚠️ Security concerns due to lack of updates **Commonly reported bugs** - Data disappeared after OS upgrades - App crashes on login screen - Cloud sync not working - Intruder photo function not working - App no longer opens after paid upgrade - Lost old albums after update - Restore purchase button times out - Functionality crippled after update - App no longer works after OS update - Touch ID not working on iPad mini **Most requested features** - Update for iPhone X/newer devices - Customization options (album covers, themes, colors) - Ability to sort photos by date or rearrange them - API for integration with other services - Night mode option - Auto-alphabetize option for entries ## Newest reviews (12 of 126) ### 2/5 — Énumération *2025-01-15, version 2.1.0* Lorsqu’on sauvegarde les vidéos dans Keeply, après quelque jours on a plus de volume . Essayer de régler ça au plus vite . Si y’a pas de son sur les vidéos je penses que ça va pas le faire . ### 3/5 — iOS update *2021-05-31, version 2.0.5* WHEN WILL YOU UPDATE SO I CAN OPEN IT AGAIN WITH THE LATEST IOS VERSION? ### 2/5 — Irritated with this *2020-06-12, version 2.0.5* I purchased this app back in 2017. It worked well for me up to 2020. A month ago my phone went into a reboot loop so i had to do a full reset. Loaded everything back onto my phone and low and behold all my locked info stored on the Keeply app did not reload with iTunes. So now i have lost passwords, photos and account information. ### 3/5 — Good App but when is IPhone X Update? *2018-04-08, version 2.0.5* I like this app for keeping multiple filetypes private on my phone. But it doesn’t appear to have been updated for at least a year. Ultimately the apps I end up keeping and becoming a power user of are the ones that are constantly updated and improved upon. Please update for IPhone X. I mean during setup it asked me if I wanted to use TouchId. Cmon now...update the app. Thanks. ### 2/5 — Limited *2017-12-19, version 2.0.5* I gave the app a second star because it does add an extra pin code to access, which is what I wanted. When I first downloaded keeply there was no limit to the number of pictures or videos I could add to an album. At some point that was lowered to 30. I can't add more without paying now, which is fair, app makers need to eat. The service just isn't worth it to me, so I decided to take my pictures out so I could store them all together. I only gave keeply two stars because of the incredible hassle of getting my data out of the app. There's no select all option in an album, so after selecting all 200 plus pictures individually, I tried to export > save images. 3 of the pictures were saved. I found I could export 5 pictures at a time. When I originally imported everything to keeply, there was an option to delete the originals. That isn't there for exporting. Anyways, I was going to leave a five star rating until I tried getting my pictures back. So it's probably a fine app if you only need to protect a few pictures or videos, otherwise I'd stay away. ### 4/5 — iPhone X Support *2017-11-07, version 2.0.5* Please update the app for iPhone X ### 2/5 — Cheap not so cheerful *2017-08-09, version 2.0.5* Bought the app. Good value. Bought the cloud sync. Cannot get it to work. No response from the developers. £9.99 down the drain. Also there is no iPad version. No obvious customer support. Except Facebook and I'm not on Facebook ### 5/5 — Great app *2017-07-06, version 2.0.5* The app operates smoothly and the features are exactly as described. It's absolutely worth the upgrade to paid packages. ### 5/5 — Great app *2017-06-17, version 2.0.5* Has many great features. I have yet to run into a problem. ### 5/5 — Great app, easy to use. *2017-06-16, version 2.0.5* Absolutely perfect for photos and videos ### 5/5 — A1 *2017-06-10, version 2.0.5* Very good app ### 5/5 — ❤️ *2017-06-06, version 2.0.5* Very great app! Totally secured! ## Most critical reviews (10 lowest-rated) ### 1/5 — No funciona *2021-08-20, version 2.1.0* No funciona, dicen que ya la arreglaron pero no es asi. No me deja actualizar terminos y condiciones ### 1/5 — Best to worst *2021-07-08, version 2.1.0* This app was my go-to for password security until earlier this year they went completely dark as operating systems on Apple were being upgraded. There was no way to communicate with the app. I had no access to the app. Once they came back online, various warning appeared that they were no longer supporting the app & to download info via iTunes & to proceedat your own risk. Taking the directions to download, which were inaccurate, I discovered that not only was all my info not downloaded but also disappeared from the app altogether. As someone who recommended this app to everyone & anyone, I am deeply disappointed with the developer. ### 1/5 — How do I deactivate my account? *2021-07-05, version 2.1.0* Used to like this app until latest update that has informed me that storing anything on the app is at my own risk. I have removed everything off of the app but would like to deactivate it too. This is incredibly frustrating. I hope someone can inform me of how to deactivate my account? ### 1/5 — Needs updating, don’t trust. *2021-06-15, version 2.0.5* Needs updating, no way to contact developer. Don’t do it. ### 1/5 — Disappointing *2018-04-30, version 2.0.5* Used it for a few months without any problems, but all of a sudden, 99% of my data (photos, passwords, credit cards, notes etc are gone. I have the ‘SYNC’ version, but don’t see any hints how to reinstall the back-up from Dropbox. I hope somebody at ADMIN reads this and will help me out to retrieve my data. DISAPPOINTING!!! ### 1/5 — Garbage *2018-04-12, version 2.0.5* Absolute crap, my photos have been lost in the app for over a year, I have no way of accessing them, Keeply tell me they’re still there but I’ll have to submit all my information to them so I can see them again, don’t waste your money like I did. ### 1/5 — Subscription not working, no support *2018-02-18, version 2.0.5* I purchased the annual subscription five days ago, an it never worked. Despite being billed and multiple emails and facebook messages to the developer, they never respond. ### 1/5 — worst customer support *2018-02-02, version 2.0.5* usefull app but once u try to save yr files, all files disapear and there is no help from customer care. pathetic. please dont buy this guys. u will loose all your backup. ### 1/5 — Horrible support *2017-05-04, version 2.0.5* My password stopped working and the support is TERRIBLE !! I've been trying for WEEKS to have my password reset and all I get is a runaround. ### 1/5 — Won't stay open *2017-04-30, version 2.0.5* Log in screen comes up. Try to type in the password or tap the fingerprint scanner button and the app crashes. Disappointed, wanted it to work. The search for another good app continues. ## Most praised reviews (10 highest-rated) ### 5/5 — This app is good *2022-06-03, version 2.1.0* This app is good. It’s reliable. It’s working fine ### 5/5 — Great Secure Notes App *2021-07-25, version 2.1.0* I have really enjoyed this app over the past 4-5 years. I would hate to see it discontinued due to future iOS incompatibilities! ### 5/5 — Really happy *2021-07-24, version 2.1.0* The App does it’s job perfectly. Great features, intuitive and secure. Just what the doctor ordered. ### 5/5 — Please update according to iOS version. *2021-06-22, version 2.0.5* Please update according to iOS version. ### 5/5 — Does what was required, no complaints *2018-04-13, version 2.0.5* Pretty neat for a free app ### 5/5 — Nice app *2018-01-11, version 2.0.5* This app is simple and easy to use. ### 5/5 — Très bonne application *2017-09-16, version 2.0.5* Fait le job demandé. ### 5/5 — Thumbs Up *2017-08-10, version 2.0.5* So far I haven't found anything I don't like about this app. ### 5/5 — Excellent app *2017-08-05, version 2.0.5* I love the simplicity and absolute ease of use. Does exactly what I need it to do. Password protect files! ### 5/5 — Awesome security app! *2017-07-25, version 2.0.5* Keeps everything you want safe! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*