# Keet Activate — user reviews > 26 indexed App Store user reviews of Keet Activate by Keet Inc., rated 2.33/5 from 39 ratings. - Source: https://appshunter.io/ios/app/keet-activate/id1529474491/reviews - App overview in markdown: https://appshunter.io/ios/app/keet-activate/id1529474491.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 5 · 2★ 5 · 1★ 19 ## Newest reviews (8 of 26) ### 1/5 — Very buggy *2023-02-28, version 3.8.7* Videos from exercises other than the one you’re focused on expand and play on their own. You can’t do exercises out of order. Swiping screens left/right sometimes leaves you halfway between the two screens. I’m ready to go back to a print-out with just pictures of the exercises. ### 1/5 — Can’t access *2023-02-24, version 3.8.7* I can’t login. I ask for username and/or password reset but never receive an email (no, not in junk). I got in once when I first started but not since, no idea why. I can tell from the way PTs don’t push the app or have any solution for me that they’re used to it being a problem. ### 1/5 — Major Improvement *2023-02-14, version 3.8.7* Update: with every update, this app gets worse. I have the newest iPad Air and I have an iPhone 14 Pro Max. The videos freeze or videos don’t even load. I am a visual person and I need to look at the videos to make sure I’m doing my physical therapy correctly. I’ve emailed the company a number of times and this app still needs major improvements. Please fix the videos so they don’t freeze and so they load on all physical therapy workouts. I constantly have to get out of the app and go back in. Another issue is there are exercises I would never be able to do. I would like to be able to delete those and I can’t. Very Frustrating. ### 1/5 — Crashes upon opening… *2022-09-27, version 3.7.0* Won’t open, crashes immediately upon opening, IOS 16. ### 1/5 — Login doesn’t work *2022-06-15, version 3.6.7* Read title ### 1/5 — Web authentication? *2022-01-11, version 3.4.10* So clunky to login. Please build login into the app rather than kicking me out to the web. ### 1/5 — No longer works at all *2022-01-06, version 3.4.10* The old app was at least stable. Since the forced migration to the new version, just logging in became a multi step process. Starting in July, the app no longer marked activities as complete after doing them. A lot of back and forth occurred with no resolution. Then my PT person added three more tasks, and the app started crashing when selecting a task. I was asked to let support use my account for reproduction, which resulted in being locked out of the app. I was restored to access the web based version, which does do much, but at least it doesn’t crash. ### 1/5 — Consistently unreliable company *2021-11-29, version 3.4.8* I really wish I could easily see instructions from my physical therapist and track completion daily, but Keet is a let-down yet again. Their old app kept showing no exercises at all, to the point that my PT started printing instructions out. I was hoping this new app meant they’d improved things, but it’s actually worse. I had to create a totally new account, it imported only 4 random exercises from two totally different injuries I’ve had, and as soon as I look at any other tabs, the app completely crashes. Patients, providers: stay away from Keet until they get their act together. Even if it were free for providers, it’s not worth the frustration. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is Terrible *2026-02-16, version 3.20.2* As others are saying, you have to log in every time you open the app (after a certain amount of time). ### 1/5 — Aggravating *2026-01-07, version 3.20.2* You have to login every time you want to use this app. Then it just takes you in circles over and over again telling you to login again even though you just inputted your correct credentials. When I contacted Support they told me to delete the app and clear out cache on my computer. Neither option worked. I am continually going in circles needing to reenter my password and never getting anywhere. This is frustrating because I can no longer afford physical therapy I still have the injury and no support to get better. ### 1/5 — Can’t get to work *2025-01-23, version 3.16.3* I tried two years ago and again today- still horrible and doesn’t work. Absolutely garbage and I hope my doctor doesn’t pay for this terrible service. ### 1/5 — Very annoying app *2024-12-29, version 3.16.3* Requires you to log in every time you use it. Very frustrating, devs need to fix it. ### 1/5 — Email Invalid / Constant Crashing *2023-11-22, version 3.11.6* I tried contacting Keet at the contact email in the app, the email bounced back saying it was invalid email. It was to contact about the buggy performance and the constant crashing of the app upon marking a exercise complete (every time). I guess the company providing the service only wants to take money from the companies and practitioners and not provide quality service and support. Fix your app and actually accept constructive criticism, or stay crappy and lose your income. ### 1/5 — Terrible after update *2023-10-30, version 3.11.6* I can’t login since you’re update. I’ve tried to log in over and over again and it doesn’t let me into the app so I can’t do my therapy workouts! I’ve tried to email you, but there is no email address that I can find. I’ve shut it down and restarted it. I’ve deleted the app and reinstalled it and nothing is helping! You need to fix this app, please!! ### 1/5 — Major Improvement *2023-10-12* Update3: with every update, this app doesn’t get any better. The videos still freeze or videos don’t load. I’m a visual person and need to look at the videos to make sure I’m doing my physical therapy correctly. Another issue is you mark that you completed the exercise it doesn’t goes away. You have to keep going in to initiate complete over and over again and scroll down a few times to have it go disappear. I’ve emailed the company previously with no replies a few times and this app still needs improvements. ### 1/5 — Constantly signs out *2023-10-10, version 3.10.0* The app constantly signs you out, so you have to enter your login every time. This is really counterproductive. ### 1/5 — Major Improvement *2023-07-21* Update2: with every update, this app gets worse. The videos freeze or videos don’t even load. I am a visual person and I need to look at the videos to make sure I’m doing my physical therapy correctly. Another issue is when you mark complete it doesn’t goes away. You have to keep going in to initiate complete. I’ve emailed the company a few times and this app still needs improvements. ### 1/5 — Have to re-login every single time *2023-07-10, version 3.9.6* The app is buggy, but the biggest complaint I have is that I have to re-login every single time I open it, regardless of how long it’s been closed. ## Most praised reviews (8 highest-rated) ### 5/5 — This app does mot work *2026-03-27, version 3.20.2* I have trued numerous times to log in and jeep getting messages that saying they cannot find a valid account. But my therapist uses it and I get notifications that new exercises are available. I have emailed them numerous times with no response. My PT clinic is changing apps. This one does not perform! ### 5/5 — I love this app! *2021-11-13, version 3.4.7* I love this app! ### 5/5 — Great tool *2021-05-27, version 3.2.0* Great tool to help remember how to do exercises and track therapy progress. ### 4/5 — Activation code *2025-04-08, version 3.16.3* I have downloaded the App but cannot get an activation code. ### 3/5 — Forgets your login *2023-02-21, version 3.8.7* This is a good exercise app, but it is hampered by the need to log in every time you use it. Username and password, every time. When you’re using the app twice a day for prescribed physical therapy, this is a pain. ### 3/5 — Videos gone after update *2022-11-13, version 3.8.2* Please fix! ### 2/5 — Useful after PT but app is so buggy *2023-10-12, version 3.10.0* All my exercises got wiped off after the app crashed! ### 2/5 — Idea is there but soooo frustrating *2022-11-27, version 3.8.4* Great idea and the model working with trainers is great. But the app itself is soo painful. Suggest the developers use it daily themselves to see how painful it is. Crashes 3-4 times per use! Not per week or per month. Every time I try to use it. Simple checklist functionality doesn’t work as it should. You click complete and when you return to the list, that completed item doesn’t go away. Occasionally it does go away but you have no idea why it worked and it certainly doesn’t happen twice in a row. The idea is there, but it’s crazy buggy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*