# Kemba Mobile

> Mobile banking app for secure account access and financial management. (iPhone/iPad app by Kemba Credit Union.)

- Source: https://appshunter.io/ios/app/kemba-mobile/id424727840 (this page in markdown: same URL + `.md`)
- Developer: [Kemba Credit Union](https://appshunter.io/developer/424727843)
- Category: Finance
- Price: Free
- Rating: 2.80/5 from 44 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 127 MB
- Languages: American English
- Released: 2011-03-16
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kemba-mobile/id424727840/reviews.md

## What is Kemba Mobile?

Kemba Mobile gives you 24/7 secure access to your accounts from your mobile device. The Kemba Mobile app is free to all members of Kemba Cincinnati (data charges may apply). 

Using Kemba Mobile, you can:

• Check Balances
• View and Search Transaction History
• Deposit Checks
• Transfer Funds
• Pay Bills
• Turn Cards On and Off
• Enroll in eStatements

## Key features

- 24/7 secure account access
- Check balances
- View transaction history
- Deposit checks
- Transfer funds
- Pay bills
- Card controls

## What do users think of Kemba Mobile?

Overall sentiment: negative

**Pros**

- 👍 User-friendly and easy to navigate
- 👍 Convenient for viewing account information
- 👍 Great customer service
- 👍 Makes balancing checking account easy
- 👍 Appreciated for protecting funds and identity
- 👍 Professional, friendly, and personal service

**Cons**

- 🐛 App is buggy and unstable
- 🐛 Frequent logouts and poor performance
- 🐛 Mobile deposit errors
- 🐛 Difficulty logging in after updates
- 🐛 Annoying security verification steps
- 🐛 Profile picture upload issues
- 🐛 Biometrics not working consistently
- 🐛 App is complicated and not user-friendly
- 🐛 Cannot unlock or lock card easily
- 🐛 Bill payment issues and high fees
- 🐛 Slow to update accounts
- 🐛 App is slow and freezes
- 🐛 Face ID/Touch ID issues
- 🐛 Ads before viewing balance
- 🐛 Mobile deposit requires perfect lighting

**Commonly reported bugs**

- Constantly deleting and reinstalling app
- Randomly logged out
- No smooth transition between menus
- Mobile deposit error 'something went wrong'
- Face ID/Touch ID not saving or working
- Profile picture not uploading
- System doesn't recognize user after update
- Cannot unlock card
- App is non-functional, jumps up and down
- Fatal error when paying credit card bill
- Cannot link another bank to pay auto loan
- Biometrics not working properly
- Touch ID does not work
- Cannot save biometrics on iPad
- Card won't unfreeze at random times
- App is slow
- Direct deposit takes too long to appear
- Hard to pay bills, often not working
- Cannot pay bills over $1,000
- App moves slow
- Fingerprint enabling and quick lookup don't work
- App is on functional, jumps up and down
- Ads before seeing balance
- App is completely non-functional
- Mobile deposit requires perfect lighting

**Most requested features**

- More physical bank locations
- Ability to make payments from iPhone app
- Add own pending transactions
- Pattern or number code for faster sign-in
- More ATMs
- Widget for quick access
- Move Face ID button
- Ability to set up payment from another bank
- Option to pay auto loan via phone app
- Fix backspace issue where entire field is deleted

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/kemba-mobile/id424727840/reviews.md

### 2/5 — Super Buggy

*2025-08-30*

“This banking app is extremely buggy. I constantly have to delete and reinstall it multiple times a month and reset everything just to get it working again.”

### 1/5 — App update

*2025-02-18*

New version of the app is dreadful. Randomly logged out, runs poorly, and there is no smooth transition between menus.

### 1/5 — Poor mobile deposit

*2025-01-01*

This new version app doesn’t work with mobile deposit. After following the steps and taking the appropriate front and back check pictures, it displays an error message, “something went wrong”.  With the previous version I always did mobile deposits with no issues. I have never gotten this version to work.  It would also be nice to know if it listed what went wrong g so I can make corrections and try again.  Very, very frustrating!  I’ll be making another trip to the bank.

### 5/5 — Love Kemba

*2024-12-15*

I love Kemba but I just wish there was more physical banks in my area. The app is a bit glitchy sometimes and doesn’t allow you to do everything you can online but it’s nice to just be able to log in and view everything right away. The snapshot update is probably my favorite.

### 1/5 — The new app and website is bad

*2024-12-06*

I’ve had many many accounts with Kemba for decades, my struggles with the new formats have me closing all of my Kemba accounts and looking for a new home. The old format was more user friendly and didn’t hide accounts from people.

### 1/5 — Annoying

*2024-10-09*

The changes made to this app are annoying, I get needing security but my face is what unlocks my app, I shouldn’t need to verify my number every 5 seconds.

### 3/5 — Profile picture is not uploading

*2024-09-11, version 4014.0.4*

09/10/24 -Using your new app. In profile you let edit the image and to upload new picture selected from photo library. When I select one and click on done, nothing happens and new picture is not uploaded.

### 5/5 — Kemba Staff

*2024-09-10*

This is the best experience I’ve personally had in 30 years of banking with any institution. Hands down the most Friendly and compassionate bank that back there members 💯and put their situations first. I wouldn’t recommend any other credit union for anyone other than Kemba!!
Sincerely , A Satisfied Member

### 1/5 — Can’t even log in after update

*2024-09-10*

The system doesn’t recognize me. I tried signing up as a new user. Now I’m locked out. I’m changing credit unions I don’t have time for this

### 5/5 — A breeze

*2024-08-05, version 4.37.147*

This app is very user friendly, a breeze to use and navigate

## Frequently asked questions about Kemba Mobile

### What can I do with this app?

This app provides secure 24/7 access to your Kemba Cincinnati accounts. You can check balances, view transaction history, deposit checks, transfer funds, pay bills, turn cards on and off, and enroll in eStatements.

### Is there a cost to use this app?

The app itself is free to all members of Kemba Cincinnati. However, standard data charges from your mobile carrier may apply for usage.

### What are the main features for managing my money?

Key features include the ability to check account balances, review and search your transaction history, deposit checks remotely, transfer funds between accounts, and pay your bills directly through the app.

### Can I control my debit or credit cards with this app?

Yes, the app allows you to turn your cards on and off. This provides an extra layer of security and control over your card usage directly from your mobile device.

### Who is this app designed for?

This application is specifically designed for members of Kemba Cincinnati who want a convenient and secure way to manage their finances on the go.

## Version history (last 5 releases)

### 4022.1.1 — 2026-08-18

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.2.0 — 2026-06-27

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-06-09

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-04

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4020.2.0 — 2026-04-15

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

## Apps similar to Kemba Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Capital City Bank Mobile](https://appshunter.io/ios/app/capital-city-bank-mobile/id840338247) | 4.7 (4,185) | Free | Finance |
| [Cadence Bank](https://appshunter.io/ios/app/cadence-bank/id469981191) | 4.8 (71,961) | Free | Finance |
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| [AltaOne Mobile Banking](https://appshunter.io/ios/app/altaone-mobile-banking/id656699835) | 4.4 (717) | Free | Finance |
| [Tyndall Mobile](https://appshunter.io/ios/app/tyndall-mobile/id1496240239) | 4.8 (18,596) | Free | Finance |
| [Consumers Credit Union](https://appshunter.io/ios/app/consumers-credit-union/id908842371) | 4.8 (2,344) | Free | Finance |

## More apps by Kemba Credit Union

- [Kemba Member Valued Perks](https://appshunter.io/ios/app/kemba-member-valued-perks/id1444664349)

All apps by Kemba Credit Union: https://appshunter.io/developer/424727843

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*