# Kemper Auto Insurance — Easily manage your policy

> Mobile app for managing Kemper Auto insurance policies and claims. (iPhone/iPad app by KEMPER CORPORATION.)

- Source: https://appshunter.io/ios/app/kemper-auto-insurance/id1521530912 (this page in markdown: same URL + `.md`)
- Developer: [KEMPER CORPORATION](https://appshunter.io/developer/917555654)
- Category: Finance
- Price: Free
- Rating: 1.39/5 from 319 App Store ratings · 111 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 18 MB
- Languages: English
- Released: 2020-10-27
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/kemper-auto-insurance/id1521530912/reviews.md

## What is Kemper Auto Insurance?

Access to your insurance information is always close by! Kemper Auto’s app gives policyholders quick access to:

- Insurance ID Cards
- View Quotes
- Access Claims
- Make Payments & View Payment History
- Register an Account
- Update a Profile
- Recover a Password
- Upload Documents
- Online Chat
- Find Agent & Company Contact Information
- Online Chat

The ‘Infinity, A Kemper Company’ app is the latest version for policyholders in California. The ‘Infinity Auto’ app should be deleted since it is no longer being supported.

## Key features

- Insurance ID Cards
- View Quotes
- Access Claims
- Make Payments
- Online Chat
- Find Agent Information

## What do users think of Kemper Auto Insurance?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Fast app loading

**Cons**

- 🐛 App not working
- 🔒 Security issues
- 🔍 Unable to access account
- 💰 Overcharging customers
- ⏱️ Unreliable app performance
- 🤖 Redirects to website instead of in-app functionality

**Commonly reported bugs**

- Unable to log in
- Policy number not recognized
- Frequent crashes and app failures
- Inconsistent app behavior across devices

**Most requested features**

- Improve app stability and functionality
- Provide reliable access to account information
- Enhance customer service and communication

## Recent user reviews (10 of 111)

All indexed reviews: https://appshunter.io/ios/app/kemper-auto-insurance/id1521530912/reviews.md

### 1/5 — Terrible

*2025-11-14, version 23.8.1*

Keeps asking me to verify but doesn’t give me the option

### 1/5 — They do not have an app.

*2025-11-10, version 23.8.1*

You open the app to log in and it pushes you to a website. Nothing secure. If they offer this for their app, how do they really help and provide for our vehicles?

### 1/5 — App is trash.

*2025-11-02, version 23.8.1*

It basically opens a browser window and hasn't worked right in a long time. Get it together yall.

### 1/5 — 0 STARS

*2025-08-23*

Five years later and they still do not have a working app but they change everything with no working app! This is insane!!! The app worked great, they switched over to Kemper, Losing the infinity, we had to create a new account and it worked fine for 2 months maybe. Now it’s a waste of space. Reinstalled and still takes me to the internet page..  it’s been months and there is still no WORKING app available! Passwords and logins I have to change! IT IS POINTLESS!

### 1/5 — BEWARE! CROOKS!

*2025-08-12*

I put my commercial auto insurance on auto pay. My payments are $180 a month. 3 months ago they charge me over $600. Last month they charged me over $400. Today they charge me over $200. Today was the first day I caught the problems for the past 3 months. They settled on refunding me $300 which is clearly not enough. After getting off the phone with them they CHARGE ME AN ADDITIONAL $300!!! They’re literally draining my bank account right now. Do not get this scam of insurance. I will be suing for my money.

### 1/5 — Can’t make payment

*2025-08-04*

Today was my auto-payment day. I received an email that my policy is being cancelled due to failed payment. My debit card was valid and there was enough money for the payment. I tried to log in to Kemper account to make the payment manually. I tried many times, but couldn’t log in to my account, I was not even able to do a quick payment. So what do I need to do now??? How can I drive my car???

### 1/5 — Redirecting App

*2025-07-18, version 23.8.1*

This app only redirects you to the internet website when you open it.

### 1/5 — No ayuda

*2025-07-04, version 23.8.1*

La bajé para intentar pagar por la app. Pero es un verdadero problema da opción a solo un vehículo, dice q no existe la cuenta q la póliza no existe que no coincide. No la recomiendo.

### 1/5 — Worst Company Ever

*2025-05-09*

seems to be difficult to get a person on the phone, email, or customer service live chat … tried to email them a question and it bouncer saying they can not accept emails outside of Kemper organization -  live customer service chat is disabled even with the text now feature; it brings up some type of coding messaging that does not allow you to even type anything or click a start button. Horrible experience with this insurance since the get-go.

### 1/5 — Doesnt even open

*2025-05-08, version 23.8.1*

Download app and I can’t even open the app. It sends me to the Safari.

## Frequently asked questions about Kemper Auto Insurance

### What can I do with the Kemper Auto Insurance app?

The app allows policyholders to easily manage their auto insurance. You can access your insurance ID cards, view quotes, file and track claims, make payments, and view your payment history. It also provides access to online chat support and agent contact information.

### Is this app free to use?

Yes, the Kemper Auto Insurance app is free to download and use for policyholders. There are no in-app purchases or advertisements mentioned.

### Who is this app for?

This app is designed for existing Kemper Auto insurance policyholders. It is specifically noted as the latest version for policyholders in California.

### How do I access my insurance ID card?

Once you have registered an account and logged into the app, you can find your insurance ID cards under the dedicated 'Insurance ID Cards' section. This allows for quick and easy access when needed.

### What if I have a question about my policy or need to file a claim?

The app offers multiple ways to get assistance. You can access claims directly through the app, and there is an online chat feature available for immediate support. You can also find agent and company contact information to reach out directly.

## Version history (last 5 releases)

### 23.8.1 — 2023-08-18

Bug fixes and minor improvements.

### 23.7.2 — 2023-07-18

Updated payments

### 23.7.1 — 2023-07-05

Remove DriverClub

### 23.6.2 — 2023-06-21

Rebranding biometrics

### 23.5.1 — 2023-05-10

Updated In App Browser

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## More apps by KEMPER CORPORATION

- [Kemper Photo Claims](https://appshunter.io/ios/app/kemper-photo-claims/id1500949307)
- [Infinity a Kemper Company](https://appshunter.io/ios/app/infinity-a-kemper-company/id1521927911)
- [Telematics - Kemper Commercial](https://appshunter.io/ios/app/telematics-kemper-commercial/id1577993427)
- [Kemper Co-Pilot](https://appshunter.io/ios/app/kemper-co-pilot/id6473601895)
- [KLM25](https://appshunter.io/ios/app/klm25/id6749542381)

All apps by KEMPER CORPORATION: https://appshunter.io/developer/917555654

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*