# Kenangan Coffee — user reviews > 32 indexed App Store user reviews of Kenangan Coffee by Kopi Kenangan Sdn. Bhd.. - Source: https://appshunter.io/ios/app/kenangan-coffee/id1643468374/reviews - App overview in markdown: https://appshunter.io/ios/app/kenangan-coffee/id1643468374.md ## Newest reviews (11 of 32) ### 2/5 — Delivery option *2025-04-29, version 225.04.11* Tolong buat option untuk delivery. Susah laa tiap kali nak order, hanya pickup sahaja dibenarkan. ### 3/5 — Notification clicked , but opens App Store instead *2025-04-24, version 225.04.11* Clicked on notification so that I could see the vouchers/ direct user to the app. But it directs me to the app in Apple Store ### 2/5 — Redesign *2024-11-25, version 224.11.22* Hey Team, your new design is incredibly distracting and untidy. Are you seriously treating your customers like complete dimwits because of the large font and icon? It could work for self-service kiosks, but not as a smartphone app. Think again, please. ### 2/5 — Payment *2024-08-31, version 224.08.16* I just download the apps but I cant topup for payment. Please help 🥹 ### 3/5 — X boleh sign in *2024-07-26, version 224.07.05* Ape hal xboleh sign in? ### 4/5 — Incorrect Location *2024-04-28, version 224.04.26* Please re-check your location details for Seri Putra, Kajang as it seems like its in the Selat Melaka 🫣 ### 1/5 — Lousy app location *2024-01-06, version 224.01.02* Downloaded the app at jewel and made an order but the location was set at T2 instead. Staff did not bother one bit at all. Good luck fighting with Luckin. You’ll be gone in a Flash ### 1/5 — Can’t access app without secure wifi *2023-11-01, version 223.10.20* I’ve given multiple feedback that I cannot use the app anywhere but in my own home even though I’ve done everything - enable data, delete and reinstall etc… I have so many vouchers that I have absolutely no way of retrieving for use. Very upsetting and ruining my perception of the brand tbh. ### 2/5 — Do not order thru apps! *2023-10-11, version 223.10.02* The pick up timing displayed in the apps is not accurate and must wait longer than walk in order. You can’t beat Luckin Coffee 🙄 ### 1/5 — Login problem *2023-09-01, version 223.07.14* I entered correct phone number but still can’t be register ### 4/5 — GOOD SERVICE *2023-07-08, version 223.06.29* The waiting very fast..the taste very nice..the ambiance very good ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointing app *2025-06-25, version 225.06.17* Wanted to order the coffee through the app for the first time and tried 7 times to used the welcome voucher for the purchase. All 7 times didn’t pass through. Transaction only pass through when used without vouchers. Please learn from other coffee chain to make a proper working app. ### 1/5 — No indication for hot and cold *2025-04-05, version 225.03.21* When clicking the drink, no indication on whether the drinks is hot or cold. It only appear after checkout, it is such an inconvenience. And there no way to cancel order if i want to change from hot to cold. I asked the store person in charge and they said this problem always occur. Very disappointed bcs i like to drink Kenangan Coffee. ### 1/5 — Lagging *2025-03-08, version 225.03.07* Stuck at payment. I chose touch n go and the page stuck for 15 mins. ### 1/5 — make it usable in stores *2025-02-01, version 225.01.21* make it more accessible for walk in users, not everyone wants to order through the app ### 1/5 — payment method *2025-01-12, version 225.01.02* every single time i want to make payment through credit/debit your app bugs out and never let me click on the “submit” button. i always end up having to cancel my entire order. please fix this issue it is such a hassle the payment method cannot be used properly. and sometimes i find that the FPX option isn’t there. PLEASE FIX IT! and when an order is cancelled due to delay payment please include a page to make the payment instead of having us to reorder and cancelling. ### 1/5 — Payment & Customer Service *2025-01-09, version 225.01.02* I top up via fpx and the app said transaction fail but my money has been deducted, contacted customer service but no reply, can I have my money back?????!!!! This is why I hate apps with prepaid system, scam max 😡😡 ### 1/5 — Scam Customer *2024-11-24, version 224.11.22* Saya telah tambah nilai duit ke dalam KenanganPay, tetapi saya tak boleh gunakan duit tersebut di cawangan Kenangan Coffee KLIA2. Harap pihak KenanganPay jelaskan lebih awal yang e-wallet ini tidak boleh digunakan di cawangan lapangan terbang. Sangat mengecewakan! I topped up my money into KenanganPay, but I couldn’t use it at the Kenangan Coffee outlet in KLIA2. Please clarify upfront that this e-wallet cannot be used at airport outlets. Very disappointing! ### 1/5 — Payment pending *2024-08-03, version 224.07.05* I accidentally tap button back during the payment, and i cannot continue to proceed the payment (with voucher in it). I think this is just silly mistake that need to be improved ### 1/5 — Waste of time *2024-06-01, version 224.05.31* App glitched, i wasted 20 min on processing payment page. Staff had to contact IT. Simple process of ordering a quick cup of joe turned into pointless waiting. End result? I walked off with no coffee and uncertainty as they might have deducted my money. Of course, no compensation ### 1/5 — Can't update birth date *2024-05-18, version 224.05.17* It keeps saying to ensure date entered correctly but I can't do anything to input the date. Disappointing. ## Most praised reviews (10 highest-rated) ### 5/5 — Taste Good *2025-06-14, version 225.06.13* I have repeatedly purchase coffee from kenangan and their consistency made me amaze. Will definitely be my first choice. ### 5/5 — Great coffee *2025-03-25, version 225.03.21* I love the beverage and the pastries. The apps shows more promo and give best voucher✨ ### 5/5 — Coffee Lover *2025-01-20, version 225.01.02* Taste and Smell make you crazy to kick your day.. high quality products with good coffee brewing n the taste is amazing and feel fresh… ### 5/5 — Delivery *2024-12-31, version 224.12.24* Everything is good but you guys need to add delivery for better choice. ### 5/5 — My favorite coffee *2024-09-06, version 224.08.30* Sebenarnya I tak suka kopi tapi bila first time i try freezy mocha chip i terus fall in love , sedap gila 😍 tapi sekarang i lagi suka freezy avocado milk sebab rasa dia sedap & mesra untuk gastric i 🥰 staf pun sangat friendly buatkan kita selesa nak duduk minum or take away 😍 ### 5/5 — Nice Coffee *2023-01-14, version 222.12.30* Nice coffee, great price, app is fine. ### 5/5 — Super user friendly *2022-10-28, version 222.10.20* An app that ease my coffee needs! Super user friendly too! ### 4/5 — Delivery *2025-06-04, version 225.05.16* Please add delivery service also 😔 ### 4/5 — STAMP COLLECTION LOST. TIBA2 HILANG DRPD APPS *2024-11-01, version 224.10.25* kenangan coffee apps. kenapa stamp collection sya dlm apps tsebut tiba2 hilang dan tarikh tamat pon brubh drpd tahun 2025 mnjdi 2026??? mohon customer service bertindak sikit ### 4/5 — Product explanation *2024-10-27, version 224.10.11* For every drinks have an explanation for every ingredient and taste --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*